Monthly Archives: October 2009

Guest Access Card to Storrs Ave. Doors – Main Library

A heads up that LIS will begin accepting applications for ADA guest access cards to the Main Library Storr’s Avenue Dorrs as of Nov. 1st.

For general Access Information, please refer users to the brochure available at the Info Desk.

Application forms are available at the Main Circ Desk in the forms file.
Completed applications will be accepted at the Main Circ Desk.
Please forward applications and refer any questions about eligibility to Doreen Bernier, LIS Administrative Assistant in Lib 250E-F (behind the equipment area in the LIS Administrative offices).
This application is only for guests of the library. Faculty and staff should apply to Human Resources and students should apply to the ADA office.
Access is given only when the library is open to the public.
Access cards will be issued only to those who have already been issued a Disabled Persons Placard or License Plate from the State of Vermont.

Loan periods for equipment

You might notice that some equipment that used to be loaned for four hours now has a one-day loan period. The equipment includes conference phones, cassette recorders, VGA adapters (otherwise known as “dongles”), keyboards, laser pointers, memory card readers, USB microphones, mice, powerpoint remotes, and computer speakers. I think this will be a nice change for our borrowers. Please pass along any feedback by leaving a comment below.

Borrowing Privileges for Retired Faculty and Staff

Recently retired faculty and staff may need to have their borrowing account updated. Verify retired status on new Midd ID.
Please refer to a supervisor.
Circ supervisors:
Edit expiration date – no exp date
Change patron type to retired faculty or retired staff, as appropriate
Enter home address info
Insert home phone info
Verify email address

Closings at Armstrong

Over the last few days  I’ve  noticed while opening that several closing procedures are not being taken care of.    I realize it’s been busy, but we need to be utilizing the 3 hours of the closing shifts better.    Below are a few reminders on closing items that are not being done!                    

  • shutting off all copiers in the copier alcove.
  • During the three hour closing shift students need to take turns sweeping the library.  I’m finding un-shelved books each morning I open.
  • pick up items left on carrels, and around the library. 
  • put paper in the printers!
  • shelve everything that needs shelving.

Shift Expectations – Required Reading!

Dear Student Employees,
Please read the following reminders regarding our expectations for you when you are at work.

THE DO LIST
Arrive on time, as scheduled.
Provide good customer service
Share the work equally with your shift partner – work together.
Check in with the supervisor on duty on arrival and at departure; tell your shift partner if you need to be away from the desk for a few minutes during your shift. Alert the supervisor if your replacement has not arrived when it is time for you to leave.
Put your Circ work first.
Respect the privilege of being able to do personal work.
Keep visits brief – plan your personal, lengthy, loud visiting for a time when you are not at work.
Turn off your phone when at work. Limit any personal phone calls while on shift.
Contain your stuff. Keep work areas tidy and professional looking.
Keep voices soft – our voices carry quite far!
Respect and maintain confidentiality of all library transactions and passwords.
Be attentive to the work and use good judgment.
Ask questions if you are not sure.
Eat chocolate and be happy.

THE DON’T LIST
Never leave the desk unattended.
Don’t let your shift partner do all the work.
Your Circ work is your priority – personal work is a privilege. Do not count on being able to use work time to complete time-sensitive, pressing assignments that require your full concentration.
Don’t eat full meals at the front desk – it’s hard to help someone with greasy fingers and food in your mouth – ask for a break if needed.
Don’t spread out your own stuff so far into work areas that it creates problems for transacting business.

Shift responsibilities:
Check-in with the shift supervisor.
Take the gate count.
Read the Circ Blog to stay informed.
Maintain accurate statistics.
Respond to the security gate alarm.
Provide accurate and efficient check-out and check-in of library materials.
Regularly check-in and accurately re-shelve returns. Take turns with your shift partner to process returns. Check that all returns have been checked in and re-shelved and that the returns work area is clear for the next shift.
Complete assigned tasks.
Look around you regularly throughout your shift – what needs doing?
Check in with the supervisor to see if there are any projects and assignments.
Allow time to process all returns before you leave.
Tidy your work area and leave it clean and organized for your co-worker.
Let the shift supervisor know when you are leaving.
Communicate any relevant information to your replacement and/or your supervisor.

A special thanks to you all for helping each other out by subbing for each other during the recent bout with illness.
Please stop by to chat about any concerns, any time. There’s usually candy in my office…:-)
Elin

Empty Book Carts @ Main

Hi all. Small thing. When you have empty book carts (the smaller grey variety) at Main, please park them under the counter where the reshelving carts & blue courier bins live. When you have empty big blue Cataloging carts, please park them under the world map. Please do not park any carts under the lighting panel near the door in and out of Circ. Thanks.