1. If you are searching for an item from a hold slip and you can’t find said item, please go into the patron record, go to the holds tab, and cancel the hold, choosing the “cancel hold and change status to missing” option. This is important because it a) informs the patron that our copy is missing and b) lets them request it via NExpress or ILL.
2. Before DVDs go back to the shelves, please make sure their cases are locked!
Small batches of DVDs will be getting re-labelled in the coming weeks. P&P will be putting a sign up on the shelf saying that the DVDs in this section are being re-labelled, but if someone needs one, they should come to the circ desk. If someone asks for one of these, please have a supervisor go down to P&P to track it down.
Alumni may now borrow browsing DVDs for the normal 3-day loan.
To P&P or not to P&P?
-When in doubt about whether something needs to be repaired, please place on the P&P shelf
-If there is normal wear and tear – check it in, then change status to “being repaired”, fill out and insert a blue repair slip and place on P&P (repair) shelf
-Please note! If there is obvious damage and neglect (not normal wear and tear) do not check the item in – refer it to a Circ supervisor for damage evaluation
-It is necessary to use blue bindery slips in books whenever the required repair is not blatantly obvious. If, for instance, a borrower points out missing pages, it is important for a blue bindery slip to be forwarded with the book so that P&P staff know what the problem is.
If the book is falling apart then it’s not really necessary to point that out, but inserting a slip does make it clear where the book is going.
-When a DVD comes to P&P with no slip they will assume that it has playback problems and needs to be sent through the DVD repair machine
-When a DVD case is broken or needs to be relabeled, a blue P&P slip should be placed in it with the appropriate box checked
-Note new “flag” procedure for incoming DVDs: From now on green location flags will be placed in DVDs going to the Browsing Media collection and no flags will be placed in those going to the teaching collection behind the Circulation Desk.
-Please note that Reserve items in need of repair are handled differently because they are in such high demand. If a Reserve item is reported to you as damaged (scratched DVD, cover falling off of book, etc), please give it directly to the Reserves staff member on duty, and we’ll walk the item down to P&P for a rush repair. Please do not leave damaged Reserve items on the P&P hold shelf at Circ. Thank you!
File discs immediately (or as soon as possible) after check-in, and place case on shelf.
Check that the alpha letter on the spine is attached securely. If not, please replace – we have lots of extra letters.
BEFORE you bring the Browsing DVD cases to the open shelves:
Open each case and check for a DVD before bringing them out to the shelves.
Do this with every case.
When shelving, check that DVD’s are in correct alphabetical order on the shelves.
Our star summer re-shelving student, Kim, has taken the effort to put Browsing DVDs in alphabetic order. Please take a little time when reshelving DVDs, to keep this order. (We realize it may not stay this way, but we appreciate her efforts!)
A reminder to please take care with our browsing DVDs that are part of a trilogy (Star Wars, Indiana Jones, basically anything that Harrison Ford has starred in …). The call # on the case must exactly match the call # on the sleeve. Recently we’ve had several mix-ups where the part 2 DVD has ended up in the part 3 case, causing plenty of confusion for us. And just think of our poor borrowers, who thought they were going to watch furry Ewoks dancing around, but instead are forced to relive the heartbreaking moment when Han is frozen in carbonite.
To make a suggestion for titles to add to the Browsing Book and Browsing DVD Collections:
Email the Library Browsing Collection mailbox (firstname.lastname@example.org)
Place a request on the web “Suggest a Purchase” link; include in the remarks section: SUGGESTION FOR BROWSING COLLECTION
You can also contact Steve (DVD’s) or Maura (books) directly with suggestions.
By popular demand (from you, the students), the limit on browsing DVDs has been lowered from 5 to 3. Please make a note of it.