User Services Weekly Report
Date: 2-22-2012
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks
Statistics:
• Amount billed in replacement fees: $10,664
• Number of items that have come back since then: 3
• Number of carrel problem emails: 1
• Number of carrel problem phone calls: 2
• Available carrels: 12
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Short one staff member – covering
• Helped with sending theses to bindery
• Helped out with media classrooms
• Spring schedule is solidifying
Davis Family:
• Activity level seems to be calming down
• Successful Carrel Day
• Billing processed
• Billing charge proposal sent to leadership team
• Overdue penalty points final proposal written – will send to LT today
• Spring schedule just has a few holes
• Self-evals done
Stacks:
• Carrel day
• Cleaning up the last of the reshelving from J-Term
Reserves:
• Covering for Armstrong
• Dealing with SGA textbook proposal – meeting tomorrow
• Surviving
Web team: Silverback usability testing sign-ups, prep
Space Team: n/a
CT Team: Each member will co-lead (with a liaison) a Moodle/Segue work session during spring break
Challenges:
• Plotter woes at Armstrong – figuring out a way to prevent non-poster jobs from going to the plotter
• Phone died at circ desk
• Waiting on 20 recalls for reserve
• Professors bending the “no borrowing a film the day of a screening” policy