Weekly Report 2-15-2012

User Services Weekly Report
Date: 2-15-12
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks

• 1200+ books and media on reserve
• 108 ERes pages
• 380 ERes links/documents added
• 1000+ reserve emails processed
• 1 tired Kellam
Highlights: (Progress towards Goals, accomplishments)
• Helped several professors with Windows 7 language keyboard issues
• Fixed plotter
• ILL busy
• Wrote instructions how to change your language bar to English in Windows 7
• Writing self-evaluations

Davis Family:
• Very busy first week of classes
• Sent billing notices
• Lots of student shift swapping
• Hold shelf very full
• Prepping for carrel day
• Writing self-evaluations
• New “Staff Picks” DVD and CD display

• Chinese reffing seems to have abated
• DVD shift is done
• Planning for Spring Carrel Day

• Reserves (see stats)
• Great student help

Web team: Usabilla and Silverback implementation for usability
Space Team: n/a
CT Team: no report

• Desperately unreasonable service expectations in reserves
• Vandalized keyboard in BiHall 116
• Google calendar editing is creating issues with future appointments

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