Recalls – Changes to Web Requesting

In order to improve customer and requesting services, we have recently made a change to web requesting parameters. This change will only affect requests on items that are checked out. If an item is currently checked out and a Midd user places a hold request – the system will not recall the item from the current borrower. A hold request will prevent a renewal, and the item will be held for the requester when it is returned, but the original due date is retained.
If an item is needed sooner, we recommend NExpress. If the item is not available on NExpress, we recommend ILL. If an item is not available via ILL, Circ staff can place a recall through the Mill Circ client – after ascertaining that the item is not available through NExpress or ILL.