Things Circ Does – from 2 meetings Jan 26 and 29

Brainstorming a list of all the things we do on a daily basis.

What might we do in a different way?
Where might we realize efficiencies?
What might be eliminated if we had to reduce services in the future?
How can we reduce the cost of services we provide?
What might we consider doing instead?
What might we be doing that we are not doing?
Thanks to Morgan for recording comments on the white board!

Pick up books for borrowers
Student employees – scheduling, hiring training
Maintain Reserve Collections
Maintain Media Collection, including unused Laser Discs
Maintain Reserve Media
Do film screenings assume total responsibility for availability and preparation of materials
Maintain all Browsing Collection
Act as Info Desk staff at all Circ desks – room reservations, general questions
Recalls
Equipment bookings
Communicate with faculty and all LIS depts
Open and close the libraries
Central lost and found
Requests for special items, short term hold shelf
Cash, Equitrac cards
Custodial staff link
Keep stats
Building sweep in absence
Shelving, searching, retrieving
Facility issues
Courier between branches
Pack/unpack bins
Letting people in the back doors
Empty copy card dispenser – link to purchasing dept, handle repair requests
Troubleshooting printer/copier issues
Handle repair requests
Prepare deposits
Have adequate change
Go-to person for the ATM, vending machines at Main
Security gate log
Educating new patrons
Central hub for emergency response
Maintain new book shelves
Look good for tours
Update Outlook calendars
Maintain large collection of equipment
Check/empty book drops
ILL – pack books, ship (branches)
User agreements
Bindery
Maps
Cataloging
Withdraw materials
Hold shelf
Party planners
Provide support to Ilsley, return their items
Maintain borrower data base
Bills and fines, refunds/credits
Write letters of reference
Provide front desk coverage
Check-out/in
Re-direct phone calls
Staff Davison Library
NExpress – paging, fax, check-in etc
Borrower notices
Provide support for off-campus
Student display go-to
Thesis carrels and library lockers
Scan docs and create PDF’s
Key Central
Support to BLSE Office
Maintain a collection of Umbrellas
Office supplies lenders
Order Office supplies
Gov Docs
Copy forms
Review copyright
Microfilm/fiche
Cross-training / subbing
Personal Biz
Go to scheduled meetings
Informal meetings on-the fly; inform colleagues
Blog and wiki
Circ mailbox
Public Safety link and communication
Door Health
Block accounts, insert user notes, track activity
Lecture, user education about policies
Recognize birthdays – goodie bags
Water plants
View holds
Create lists and reports
Dress up for Halloween
Weekend newspapers
Festive! (Holidays)
Monitor/troubleshoot computing labs
Link to Media Services
Troubleshooters for media services
Constant presence in libraries – only staff weekends/evenings
Book sales
Create displays
Staging area for all lib materials, all pass through Circ
Clearing house/transit station
Re-labeling and re-marking
Quick Check quality control for new materials
Special LIS projects
Coming up with student projects
Dusting
Shifting
Boxing, packing shipping books
Weeding collections
Surveys, collect feedback
Space planning and and management – moving furniture
Clean and inventory equipment
Eres
Provide customer service
clicking desktop stats
Answer phones
New materials – check spine labels, etc.
Shelf reading
Set and monitor library hours
Clean bulletin boards
Change toner
Jump in wherever, whenever
Laugh a lot
Maintaining documentation
Update web pages
Attend workshops and conferences
Allen wrenches for shades
Change batteries in door alarms
Change light bulbs
Oil compact shelving
Prepare budget
Oversee the self-check
Service point for media services
Media Repairs
Counsel students
Staff reviews – personnel
Periodical Survey
Personal Overdue notices
Add guest borrowers
Overrides
Hand out band aids
Make tea for students; feed our student employees
Wipe keyboards; encourage Lysol wipes to reduce illness
Decorate with flowers
Hospitality
Manage conflict, negotiate differences
Weekly reports
Help students move / store personal items
Monitor ice falling / building safety
Water incursion, place buckets
Basic directional
Entry point for Admin Offices
PA system
Handle branch problems
Look for and find things
Requests to find people and give them messages
Supervising users at microfilm scanner in ILL work area
Supervising ILL students at Main, monitor schedules
Browsing selection
Re-set emergency doors
Diagnose where strange beeping noises are coming from
Noise control
Deal with issues of theft
Deal with problem behavior
VT reciprocal borrowing for faculty
Echo pass
Update policies and user documentation
Make judgment calls
Site visits
Test new circ functionalities
Test new products
Follow up on obscure requests
Enter and approve time
Intervention with overdue material
Make exceptions
Report mice

Building sweeps for materials
Building sweeps for users at closing
Take photos and video
Buildings knowledge – comings and goings, hours at other service points, staff schedules etc.
Customized service
Litterbox – ask Steve
Turning off viewing equipment/rooms
Unlock/lock the Bitner terrace
Post library hours
Changing the messages on the phone
Gaming Lab
Film Screenings
Awareness of building events