Tag Archives: overdues

Please alert a supervisor to any overdue materials that are being requested by others – especially high demand items like media, equipment and reserves.

Circ staff procedures – following up on overdue materials.
General policy: Overdue materials
* There are no overdue fines, but keeping library materials past their stated due dates will result in loss of borrowing and requesting privileges
* The Borrowing system will automatically block borrowing and requesting privileges if library materials are kept beyond stated due dates; once the items are returned, the block is automatically cleared
* Reserve, media equipment, ILL, NExpress, hold and recalled materials are in high demand by our user community
* Items in high demand will prompt a manual block if kept beyond stated due dates
* Manual blocks will be added to borrower accounts for overdue materials at the discretion of Circulation staff on the basis of repeated abuse of borrowing privileges
* Manual blocks can only be cleared by speaking directly with a supervisor
* Repeated abuse of borrowing privileges may result in permanent loss of borrowing privileges; and could result in referral for College judicial procedure.

Supervisor Procedure for Follow-up on Overdue Recalls, Holds, Reserves, Equipment, Media, ILL. etc.
* Email borrower; copy Lib Circ mailbox
Edit borrower account:
* Add a manual block- select appropriate type
* Add note field – item type, brief description of issue, your initials, date
Check for previous notes
Three notes indicating problems = consult with Circ Manager about a permanent borrowing block