User Services Weekly Report
Date: 24 March 2010
Workgroups(s); Circulation Services – Circulation, Reserves and Stacks
Stats
• Gate Count Blitz Week results –for details check this path – middfiles\orgs\LIS\Circulation Services\Statistics. Many thanks to the Circ student employees for their diligence in ensuring accurate and complete stats gathering
• Armstrong: average daily – 504; busiest hour 12 – 1; busiest period 11 – 3; busiest day – Monday; day with least activity – Saturday (294)
• Main: average daily – 1977; busiest hour 3 – 4; busiest period 2 – 5; busiest day – Tuesday (5356), with Monday (5343) a close second; day with least activity – Saturday (1630)
• Music: average daily – 136; busiest hour 5 – 6; busiest period 10 – 6; busiest day – Tuesday; average hourly activity past 6 pm – 7 people; day with least activity – Saturday (77)
Highlights:
• General activity levels – end of last week busy midterms week in the evenings; very quiet over beginning of Spring break & very few users in the libraries outside of a dozen or so thesis students; reduced hours at all 3 branches; working on maintenance projects; shelf-reading; periodicals projects; map filing; search lists
• Mill Circ/Innovative ILS enhancement voting process underway – III enhancement ballots
• Circ Spring break lunch
• Student staffing and schedules – Summer hiring/interviewing moving along
• Circ staffing – schedule shifts during break to cover staff absences
• Reserves – Only two reserve mailbox emails on Monday; BLSE preparations underway
• Armstrong – Peak in Reference requests prior to break – referred to Sciences Librarian; Friday before break very busy; Monday and Tuesday very slow, ILL requests steady; shelf reading current periodicals and reference section; filing maps pulled last week.
• Music – Very quiet at Music; preparing periodicals to send to Main to be bound
• Main – Very quiet at Main Sunday morning (need to be open?); completed monthly search lists
• Finalizing Circ goals
• Stacks – routine
• Loaner equipment – weeding project – ongoing
• Digital Archives Team – Posted proposals on LIS blog, continued best practices discussions
• Curricular Technology Team – Focus groups done – analyzing data
• Web Team – Usability
• All Circ PFDP meetings and forms completed
• Reference/RefWorks training
• Reviewing Library hours for recommendations – summer and AY
• Planning Circ workshop on RSS feeds
Challenges
• Time to start planning for BL
• Water leak in pipes over Reserves area