User Services Weekly Report
Date: 10-19-2011
Name: Dan Frostman
Circulation Services – Circ, Reserves, and Stacks
Statistics:
• Number of items on the “dawn of time” missing report: 738
Highlights: (Progress towards Goals, accomplishments)
Armstrong:
• Several Helpdesk assists
• ILL busy
• Plotter busy
• Library very busy
• Lots of student shift swapping
• Attended open meeting with the President
• BNB shipment this week
Davis Family:
• Lots of traffic on Parents Weekend
• Plotting for Boss’s Day
• Students and staff anxious for Fall break
• Circ desk activity picking up for mid-terms
• Planning for Thanksgiving, 24/7 schedules
• Staff attended WordPress training
• Deleted lost equipment from the catalog
• Students still asking about carrels
• Settling into a routine for shelving DVDs every night
• Met with Terry and Rebekah to discuss missing item replacement procedure. Streamlined quite a bit.
• 6-month evaluations this week and next
• Got a flu shot
Stacks:
• Shifting VHS
• Met with Joseph about shift of 3 shelves of p’s
• Met with Rebekah about browsing collection and graphic novels
• Re-shelving
Reserves:
• Over 1900 items on reserve
• Met with Terry and CCC reps re: GA State lawsuit
• Last minute ERes requests
Web team: User needs analysis planning
Space Team: N/A
Challenges:
• Resistance from SEO to a Student Supervisors blog
• ECHO pass expired with no word on whether or not we can renew it