NExpress Requests – Statuses

What do the different statuses on the NExpress/Inn-Reach tab mean?

NEXP REQ – item has been requested but not yet processed by lending library
IN TRANSIT – item is en route to Midd
NEXP RECVD – item should be here on the hold shelf
NEXP RETD – item has been returned and is on its way back to the lending library

And last but not least – after checking the status of requests in the system, ALWAYS double check the Main Holdshelf for the request before telling a caller that their book is here.

Thanks!
Elin

2 comments

  1. Hm, I don’t think this applies directly to Armstrong student workers because we don’t usually check in NExpress books.

    The new blog looks great!

  2. Thanks for your comment, Alexandra.

    I included all desks in this post because questions about NExpress statuses may come to any of the desks. So now you know all about NExpress statuses should anyone ask! 🙂

    Thanks for reading the blog – glad you like it.

    Elin

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