Tag: ITS

ITS Tech Services Overview Offered December 11 – for New (or not-so-new) Hires

Information Technology Services (ITS) offers a monthly workshop with recent hires in mind called “ITS & You:  Technology Services Overview.”  The next session will be held Wednesday, December 11 at 9:00 a.m.  We’ll introduce services and resources provided by ITS to all Middlebury employees, including:  online learning, file storage, self-service software installation, access to  computing […]…Continue Reading ITS Tech Services Overview Offered December 11 – for New (or not-so-new) Hires

Macbook recalls

ITS wants to make all employees and students aware of two current serious Macbook recalls: Recall #1: Apple has issued a battery recall notice for “Mid-2015” model 15″ Macbook Pro laptops. The situation is a safety issue as according to Apple “the battery may overheat and pose a fire safety risk.” Apple’s customer info page […]…Continue Reading Macbook recalls

Goodbye Stewart Lane!

Stewart Lane is retiring on June 14th, after 25+ years of service! Stewart has been the real embodiment of a Media Services and ITS staff. Courteous, expedient and willing to take on any task, from helping a faculty with their laptop in a classroom, to screening Hirschfield films on late nights, to running a video […]…Continue Reading Goodbye Stewart Lane!

Issue RESOLVED – 503 errors when attempting to open links to websites sent via email

We are pleased to report that the Safe Links service issue is now resolved and we have re-enabled Safe Links. To recap, Safe Links provides extra protections for the Middlebury community from phishing attacks and other malicious email activity by providing time-of-click verification of web addresses (URLs) sent via email. Thank you for your patience […]…Continue Reading Issue RESOLVED – 503 errors when attempting to open links to websites sent via email

Issue UPDATE – errors when attempting to open links to websites sent via email

Microsoft is making significant progress towards resolving the issue with the Safe Links service. In most all cases now, clicking on a link sent to you via email works on the first try. If it doesn’t work, you can typically try again, and the linked website will open. We are sorry for this disruption in service […]…Continue Reading Issue UPDATE – errors when attempting to open links to websites sent via email

ISSUE – 503 errors when attempting to open links to websites sent via email

We are experiencing an issue with the Microsoft Safe Links service which means you may receive a “503” error if you attempt to click on a link someone outside the organization sent to you via email. We are working closely with Microsoft to resolve this issue as swiftly as possible. Microsoft has confirmed that this […]…Continue Reading ISSUE – 503 errors when attempting to open links to websites sent via email