Ellucian hosted services interruption – Banner INB, Hyperion Reporting

We are currently experiencing an interruption of service when connecting to systems and applications hosted in the Ellucian data centers. Banner Web/SSB services are UP and operational however users cannot connect to Internet Native Banner (aka Banner INB), the Hyperion EPM reporting environments and other associated systems and applications. We are working with our vendors to […]…Continue Reading Ellucian hosted services interruption – Banner INB, Hyperion Reporting

Network Maintenance Tuesday Affecting Bread Loaf Campus, Aug 12th

One of our two Internet service providers FirstLight has fiber maintenance scheduled this coming Tuesday morning, Aug 12th. This is related to the railway modification plans in downtown Middlebury. Our Internet service should have little to no impact as we have redundant capacity between two providers.   The fiber circuit connecting the Bread Loaf campus […]…Continue Reading Network Maintenance Tuesday Affecting Bread Loaf Campus, Aug 12th

System Maintenance Update

During our regular Sunday morning system maintenance today the swap between primary and backup NAS clusters was successful. The filesystems for Middfiles, Crux, and Augusta are all available for use. One side-effect of the cluster swap is some computers may need to be rebooted to see Middfiles or the home directory. If you cannot see […]…Continue Reading System Maintenance Update

WorldAPP/Key Survey Performance Issues [updated 7/15/14]

We would like to share the messages received from our Key Survey vendor, WorldAPP, concerning current performance issues: From: Customer Care [mailto:customercare@worldapp.com] Sent: Tuesday, July 15, 2014 3:34 PM Subject: WorldAPP Performance Notification Update We are following up to provide you with an update on the progress of the investigation of the recent WorldAPP Platform […]…Continue Reading WorldAPP/Key Survey Performance Issues [updated 7/15/14]