Please note that there was an unexpected disruption to Middlebury’s incoming email services this morning. The issue has since been resolved. Please see below for more details. Between 8:30 AM and 10:00 AM (ET), Middlebury’s email system was unable to receive incoming email sent from external addresses. Email messages sent to @middlebury.edu and @miis.edu email […]…Continue Reading Incoming Email Services Disruption (Resolved)
Tag: Helpdesk Alert
Banner INB, Hyperion EPM 11 Reporting and Degree Works are UP
September 15th
The site-to-site connection between Middlebury campuses and the Ellucian data center has been restored.
All Ellucian hosted systems are UP and available for your use including: all instance of Banner INB, Banner SSB, Hyperion EPM Repor……Continue Reading Banner INB, Hyperion EPM 11 Reporting and Degree Works are UP
Banner INB, Hyperion EPM 11 Reporting and Degree Works are Down
Tuesday, September 15th We are currently experiencing a disruption of the site-to-site connection between the Middlebury campuses and the Ellucian data center where our Ellucian Banner, Hyperion Reporting and Degree Works systems are hosted. This disruption began at approximately 12:38pm ET. The disruption appears to be on the Ellucian side of the network connection. We […]…Continue Reading Banner INB, Hyperion EPM 11 Reporting and Degree Works are Down
Voice mail system performance issues
9/03/15
The campus voice mail system is indicating multiple performance issues at present. This includes choppy/clipped speech on new messages and new greetings recorded since August 21. Currently, the system is not accessible. Our vendor is working……Continue Reading Voice mail system performance issues
Bombay Print Server Retires Monday, August 3
Middlebury College is retiring the Bombay print server on August 3, 2015, as it is incompatible with our current 64-bit operating systems. Bombay has been replaced by a new print server named Walnut that has all of the same print queues on it. ITS has worked with the majority of people who were connecting to […]…Continue Reading Bombay Print Server Retires Monday, August 3
Issues with the Middlebury-Monterey network connection
Hi all, The VPN connection between Middlebury and Monterey is seeing intermittent issues, dropping in and out. It’s being actively worked both here in Middlebury and in Monterey. This will impact all connections between the two campuses, including email and many Middlebury campus based services. We will update this post when service has been restored….Continue Reading Issues with the Middlebury-Monterey network connection
Network issues -7/17/2015
Good Afternoon,
We have received some reports of brief network outages across campus. We are working to find the cause and correct it. Not everyone is affected, but saving your work is a good precaution. We will let you know when the problem is fixed.
……Continue Reading Network issues -7/17/2015