Banner Outage

We are currently experiencing a unplanned outage affecting both BannerWeb and Banner INB. We are in contact with the Ellucian Emergency Operations Center (EOC) and they have mobilized their response staff to address this issue. We regret any inconvenience this service interruption is having on your day, and will have this issue resolved as soon […]…Continue Reading Banner Outage

Email Phishing Alert

To our campus community, We need to make you aware of an on-going phishing email attack on campus.  If you see a message like the one shown below, delete it and don’t respond.   It you have already responded to this email and given information, contact the Helpdesk at 802-443-2200 and check out the link below […]…Continue Reading Email Phishing Alert

KeyServer update – This Friday

This Friday November 6, 2015 from 6:30-8:30am – ITS will be updating a software license server (KeyServer).  The only software that will be offline during this time is the Final Draft software.  We hope this will not cause any inconvenience and that those using the software can build this downtime into their plans.  Please feel free […]…Continue Reading KeyServer update – This Friday

Middlebury Google Apps Issues (10/9/2015)

At 3:07pm (ET) Google made us aware they they are investigating issues with Google Drive and related services like Docs, Sheets, and Slides. These issues are affecting all Google Apps customers, not just Middlebury. While it is not yet clear on when these issues will be resolved, in our experience, resolution by Google tends to […]…Continue Reading Middlebury Google Apps Issues (10/9/2015)