Tag Archives: ITS

@MiddInfoSec: Don’t Get Hooked

You may not realize it, but you are a phishing target at school, at work, and at home. Phishing attacks are a type of computer attack that use malicious emails to trick targets into giving up sensitive information. Ultimately, you are the most effective way to detect and stop phishing scams. When viewing email messages, texts, or social media posts, use the following techniques to prevent your passwords, personal data, or private information from being stolen by a phishing attack.

    • Verify the source. Check the sender’s email address to make sure it’s legitimate. Remember that the name of the sender is not the important part. The sender’s email address is what you are really looking for. If in doubt, forward your message to phishing@middlebury.edu.
    • Read the entire message carefully. Phishing messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests, or gimmicks that do not match the normal tone of the sender.
    • Avoid clicking on erroneous links. Even if you know the sender, be cautious of links and attachments in messages. Don’t click on links that could direct you to a bad website. Hovering your mouse over a link should disclose the actual web address that the link is directing you too, which may be different from what is displayed in the message. Make sure this masked address is a site you want to visit.
    • Verify the intent of all attachments with the sender before opening them. Even when you know a sender, you should never open an attachment unless have checked with the sender to verify the attachment was sent intentionally. Word and Excel documents can contain malicious macros which could harm your computer. Other files, such as zip files and PDF files, could download malware onto your system. Always verify the intent of attachments with the sender before you open them from an email.
  • Verifying a message is always better than responding to a phish. If you ever receive a message that provides reason to pause, it is always better to forward the message to phishing@middlebury.edu or to send a separate email to the sender to verify its intent, before clicking a link or opening an attachment that could potentially impact the security of your computer..
  • Change your passwords if you have fallen for a phish. If you think you have fallen for a phishing attack, change your password at go/password and then contact the helpdesk at x2200. It is also a good practice to change your personal passwords outside of the College.

 

Watch for phishing scams. Common phishing scams are published at sites such as http://IC3.gov , http://phishing.org ,https://www.irs.gov/uac/Report-Phishing. These resources will also allow you to report phishing attacks if you should fall victim outside of the College. Again, if you think you have fallen victim to a phishing attack, always start by changing your passwords.

Systems Maintenance this Sunday, April 24th

During our regular maintenance window this Sunday, April 24th from 6 am – 10 am we have the following activities scheduled:

  • Networking equipment in the Library data center will be consolidated. There will be brief network outages (up to 15 minutes) for portions of the Davis Family Library, 131 Franklin St, and 118 South Main St

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

 

Welcome to “Self-Service” Software Installation

ITS has been working on options for our customers to install licensed software on their college-owned computers using convenient, “self-service” methods that provide control over when the installations take place. (We are not licensed to provide software on personally owned computers, only college owned.)  To learn how this works on college Windows computers, please visit  KACE Self-Service information.  If you have a college Mac, visit Mac Self Service information for details.

Initially, we have made a few of our most commonly-requested Adobe products available through self-service for both Mac and Windows platforms, as well as the new Microsoft Office 2016.   We will be working to add software titles in the next few months.  Please note that not all software is purchased with licensing to be available for every computer on campus.

Self-service installations work best when you are here on campus using a wired (Ethernet) connection to our network.  Use of VPN or wireless connections may work but they will be much slower and are more likely to experience issues.

We are excited to offer this new service and want to hear about how it worked for you.  Feel free to share your feedback, questions, or concerns with our Technology Helpdesk.

@MiddInfoSec: Phishing Alert – – “Update Announcements”

A phishing email message was sent to @middlebury.edu mailboxes today with a subject line of “Update Announcements”.  DO NOT RESPOND ON THIS MESSAGE!

The phishing email message is an attack designed to trick people into disclosing their username and password.  Do NOT follow the instructions in the message, as it could lead to your Middlebury account being compromised.

If you were tricked by the email and responded,  reset your network password immediately at go/password and then call the Helpdesk at x2200 for further assistance with your account and any possible concerns with your computer.

Here’s a sample of the phishing email message:


Dear middlebury.edu User.

Urgent Update Announcements.

Your middlebury.edu Account has been Sign in with a strange IP Address: And this indicate your mail account is been used for FRAUDULENT ACT, For these reasons, Our records indicate you are no longer our current/active user. Therefore, your account has been scheduled for deletion on this Month of APRIL, 2016. As part of this process, your account, files, email address messages etc, will be deleted from our Data Base.

To Retail Your Account.

You are required to reply with your valid ONLINE ACCESS for reactivation, to ensure Your account remains active and subscribed, Otherwise this account will be De-activated within the next 72 hours hence from now.

Name In Full:

User Name:

Pass Word:

@middlebury.edu

Thank You.



 

Systems Maintenance this Friday and Sunday, March 25th & 27th

During our regular maintenance window this Sunday, 27th from 6 am – 10 am EST we have the following activities scheduled.

  • ​The eduroam wireless network will be moved to a new IP range. Users logged in at the time will be required to reconnect.
Special maintenance window Friday evening, March 25th starting at 8 pm EST
  • ​The Monterey campus will migrate to a new phone system starting at 5 pm PST (8 pm EST). Incoming calls to Monterey lines will be unavailable for a 2-3 hour window. Afterward all incoming calls through Saturday will go to voicemail on the new system while handsets are replaced.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Come Secure your Mobile Device

Learn about Mobile Security

Plan ahead for an afternoon RoadShow with Information Security March 30th @ 2:00 in Lib145.

This is an opportunity for you to ask questions and converse on topics such as:

  • How do I add a pin to my mobile device
  • Is my device encrypted
  • How do I track my device if lost
  • How do I remote wipe my device
  • How do I ensure my data is backed up

Image 001

Get help securing your mobile device.

Join Information Security in Lib145 @ 2:00PM on March 30th.

Follow Information Security on Twitter @MiddInfoSec.

Please join me in welcoming Tom Cutter to ITS

We are pleased to announce the recent addition of Tom Cutter to the staff of ITS.   Tom will be taking on the responsibilities of an Application Administrator – Project Manager- Business Analyst within Enterprise Applications.

Tom brings over 30 years of diverse IT experience to ITS including 23+ years serving the Middlebury College community.   Tom will be transferring from his current position in Facilities Services where he has been working as Information Systems Manager since 2009.  Prior to working with Facilities Services Tom filled numerous roles within Information Technology Services and Library and Information Services from 1993-2009.

Tom’s transition to ITS will occur on Monday March 28th.  Tom’s office will be located in Painter House with the Enterprise Application team.

Please join me in welcoming Tom to ITS.  We are excited to have Tom’s rich experience on our team and we are looking forward to Tom’s contributions to our organization.