Tag Archives: ITS

Systems Maintenance this Sunday, December 4th, 2016

During our regular maintenance window this Sunday, December 4th, 2016 from 6 am – 10 am EST we have the following activities scheduled:

 

  • There will be brief network outages at Painter House while the building circuit is changed.
  • There will be a change to the wireless infrastructure that may require remote access points to reboot.
  • The servers hosting the Mediawiki and GO (both go.middlebury.edu and go.miis.edu) applications will be upgraded. There will be some brief service outages related to the upgrades.
  • There will be a brief network outage for offices in the 700 Exchange St building while the circuit is changed. The data center will not be impacted.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Mobile Helpdesk Onsite at 700 Excahnge St. – Get Help with Multi-Factor Authentication and More

Is your office located at 700 Exchange St.?  Are you wondering about or need help with Multi-Factor Authentication (MFA)?  Our Mobile Helpdesk will be onsite at 700 Exchange St. with support from our Security Team.  Drop by and get safe and secure with ease.  Rolling in on 12/02 from 1:00PM-3:00PM.

See our schedule for upcoming Mobile Helpdesk dates.

New Public Library_Printers

ITS has replaced the printers with paper decks in Davis Library 142, 242 and 303 along with the two in Armstrong library. The new devices are Konica Minolta multi-function copier/printers. They look very similar to the Library_Color printers in LIB 142 and Armstrong lower level, but they only print in black and white. We have removed all print-release stations since users can now log into Papercut using the touch screen on the device.  Signage has been posted on the wall above each machine providing the new instructions.

 

 

 

@MiddInfoSec Phishing Alert: don’t fall for “UPDATE YOUR ACCOUNT” or “UPDATE YOUR MAIL BOX” cam email

Be on the alert for a suspicious email purportedly sent with the subject line “UPDATE YOUR ACCOUNT” or “UPDATE YOUR MAIL BOX”. This is a confirmed phishing message, designed to trick you into divulging your username and password. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.

For more information about phishing attacks, please visit http://go.middlebury.edu/phishing.

For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.

 

Example Message:

20161122updateyouraccount

Mobile Helpdesk Onsite at Marbleworks – Get Help with Multi-Factor Authentication and More

Is your office located in the Marbleworks?  Are you wondering about or need help with Multi-Factor Authentication (MFA)?  Our Mobile Helpdesk will be onsite in MWC 105 with support from our Security Team.  Drop by and get safe and secure with ease.  Rolling in on 11/21 & 12/12 from 1:00PM-3:00PM.

See our schedule for upcoming Mobile Helpdesk dates.

Protect your Middlebury Account with Multi-Factor Authentication

Multi-Factor Authentication is a security technology that helps protect your Middlebury account from potential compromise by requiring the use of more than just a username and password to prove your identity during login.

mfa1

Learn more about how you can start using Multi-Factor Authentication today to better protect your Middlebury account at http://go.middlebury.edu/mfa.

Mac Wireless Login

Tired of plugging in Ethernet to update your computer password?  Want to log into a Mac for the first time, but don’t have Ethernet handy?

Middlebury College loaner laptops and Windows 7 laptops have been able to log into the MiddleburyCollege wireless network at the login screen for months.  You will soon be able to do the same from your college-owned Macintosh.  Watch for changes to your login screen, as pictured below.

wi-fi_login_window

If you have any questions, please contact the helpdesk at X2200 or create a Helpdesk ticket.