Tag Archives: Helpdesk Alerts

Moodle Maintenance on Friday, April 17th

From Remote-Learner, our Moodle host:
Maintenance Window: 12:00am to 4:00am ET on April 17, 2017
In order to increase the resilience and reliability of our cloud platform we will be conducting network maintenance during the window above. At this time, your site will be operational but may notice a slight decrease in performance.
Sincerely,
Remote-Learner Technical Support

Moodle Update on Friday, September 19th

From Remote-Learner:

Dear Valued Client,

In order to increase the resilience and reliability of our cloud platform we will be conducting database maintenance on September, 19th between 12:01 a.m. and 2:00 a.m. EST. During most of this period your site will be operational, but there may be short periods of connection loss to the internet.

Thank you for your patience as we continue to improve your experience.

Sincerely,

Remote-Learner Technical Support

Moodle Maintenance on Friday, August 15th

This message is from Remote-Learner, our Moodle host:

Remote Learner will be conducting database maintenance August the 15th from 01:00 AM EST until 04:00 AM EST on the Kansas City data center. During this window we will be improving the performance and resiliency of our database system. During this time you may experience periods with loss of connectivity to your hosted site. Thank you for your patience as we continue improving our services.

Sincerely,

Remote-Learner Technical Support

Sunday morning maintenance

This Sunday morning during our maintenance window we will be performing the following activities:

(1)    Upgrade the “Go” Web Application server, we expect less than a 10 minute interruption of service at approximately 7:00 am.

(2)    Upgrade Central Authentication Service (CAS), we do not expect a service impact, this activity will also take place at approximately 7:00 am.

Thanks for your patience as we strive to keep our systems operating optimally.

Sunday morning maintenance

This Sunday morning between our maintenance window of 6 am to 10 am we will be performing the following network activity:

Between 6 am and 7 am we will be replacing networking equipment that serves Proctor.  There will be less than a 30 minute network outage during this period to locations within Proctor including the book store, dining facilities and WRMC, this will include the radio transmission of WRMC.

Between 6:30 am and 8:00 am we will upgrade the network equipment that service the Biomass area within the Service Building.  There will be a less than 20 minute network outage during this period within the Biomass facility, Locksmith and Custodial Services locations.

Between 7:00 and 8:30 am we will be checking fiber connections that terminate in one of our primary data centers, while we do not expect any network impact, it is possible there may be several less than 1 minute interruptions of network connectivity to many buildings on campus.

Thanks for your patience as we strive to keep our network operating optimally.