This Friday November 6, 2015 from 6:30-8:30am – ITS will be updating a software license server (KeyServer). The only software that will be offline during this time is the Final Draft software. We hope this will not cause any inconvenience and that those using the software can build this downtime into their plans. Please feel free to contact me directly if you have concerns.
As of 5:00 pm Tuesday, Oct 13, we are experiencing a network/internet connectivity outage in Bowker Barn & Brackett House. Network staff are looking into the issue.
5:30 pm: This looks to be a fiber break and those buildings will be offline until Wednesday morning when the proper resources can be called in.
8:10 am Wednesday, Oct 14, Contractors and ITS staff onsite. 8:37 network is back online.
The VPN connection between Middlebury and Monterey is seeing intermittent issues, dropping in and out. It’s being actively worked both here in Middlebury and in Monterey. This will impact all connections between the two campuses, including email and many Middlebury campus based services.
We will update this post when service has been restored.
UPDATE 4:00 PM:
The VPN has been stable since the last message. There is still a concern with the backup systems, but the active VPN is in good health.
There could be one more brief interruption (~2 minutes) before the end of the business day today. We’ll be working with the vendor over the next day or so to find root cause and bring us back to full redundancy.
~Zach Schuetz on behalf of ITS
From Remote-Learner, our Moodle Host:
http://moodle.middlebury.edu has been scheduled for Production Upgrade at 01:00 EDT on 5-JUN-2015.
Your site may be unavailable for up to 120 minutes while this action occurs.
http://moodle.middlebury.edu has been scheduled for Maintenance at 23:00 EDT on 24-OCT-2014.
Your site may be unavailable for up to 15 minutes while this action occurs.
Dear Valued Client,
In order to increase the resilience and reliability of our cloud platform we will be conducting database maintenance on September, 19th between 12:01 a.m. and 2:00 a.m. EST. During most of this period your site will be operational, but there may be short periods of connection loss to the internet.
Thank you for your patience as we continue to improve your experience.
Remote-Learner Technical Support
Remote-Learner, our Moodle host, will be updating our Moodle instance on Friday, August 29th, at 11:59pm. We expect the site to be available by Saturday, August 30th, at 2am.