The ILLiad Web pages will be down at 9:00 am on Tuesday 1/8/19 while we upgrade the ILLiad software. The ILL web site should be inaccessible for only a short time, assuming all goes well with the update.
If anyone has problems after 2:00 pm please contact Rachel Manning at x5498 or firstname.lastname@example.org for assistance.
ITS is relaying to our campus customers an Alert from the US Computer Emergency Readiness Team about Quicktime on Windows.
Apple has “deprecated” the Quicktime program and is calling for computer users to uninstall the program. Since this is a security risk, ITS has removed Quicktime on campus computers and replaced it with the VLC program which has been identified as a proper replacement. Many computers on campus already have VLC installed. Adobe is working on some patching of their products which may still depend on Quicktime. Please let us know if you run into any troubles with programs you use here on campus, by contacting the helpdesk (email@example.com) or creating a helpdesk ticket.
Thank you for your part in keeping our campus safe and secure.
Both BannerWeb and Banner INB are back up and running.
Thanks again for your patience.
We are currently experiencing a unplanned outage affecting both BannerWeb and Banner INB.
We are in contact with the Ellucian Emergency Operations Center (EOC) and they have mobilized their response staff to address this issue.
We regret any inconvenience this service interruption is having on your day, and will have this issue resolved as soon as possible.
Please check the System status page for updates.
This Friday November 6, 2015 from 6:30-8:30am – ITS will be updating a software license server (KeyServer). The only software that will be offline during this time is the Final Draft software. We hope this will not cause any inconvenience and that those using the software can build this downtime into their plans. Please feel free to contact me directly if you have concerns.
As of 5:00 pm Tuesday, Oct 13, we are experiencing a network/internet connectivity outage in Bowker Barn & Brackett House. Network staff are looking into the issue.
5:30 pm: This looks to be a fiber break and those buildings will be offline until Wednesday morning when the proper resources can be called in.
8:10 am Wednesday, Oct 14, Contractors and ITS staff onsite. 8:37 network is back online.
The VPN connection between Middlebury and Monterey is seeing intermittent issues, dropping in and out. It’s being actively worked both here in Middlebury and in Monterey. This will impact all connections between the two campuses, including email and many Middlebury campus based services.
We will update this post when service has been restored.
UPDATE 4:00 PM:
The VPN has been stable since the last message. There is still a concern with the backup systems, but the active VPN is in good health.
There could be one more brief interruption (~2 minutes) before the end of the business day today. We’ll be working with the vendor over the next day or so to find root cause and bring us back to full redundancy.
~Zach Schuetz on behalf of ITS
From Remote-Learner, our Moodle Host:
http://moodle.middlebury.edu has been scheduled for Production Upgrade at 01:00 EDT on 5-JUN-2015.
Your site may be unavailable for up to 120 minutes while this action occurs.
From Remote-Learner, our Moodle host:
Maintenance Window: 12:00am to 4:00am ET on April 17, 2017
In order to increase the resilience and reliability of our cloud platform we will be conducting network maintenance during the window above. At this time, your site will be operational but may notice a slight decrease in performance.
Remote-Learner Technical Support