Great news! College faculty and staff can purchase many computer peripherals directly through Oracle Finance purchasing system.
Purchasing with this new system gives you the ability to price,
budget, order, and directly receive items. In addition, you will be
able to track shipping and confirm charges are correct. We are here to
guide, and recommend items you might be looking for; feel free to give
us a call or email the ITS Helpdesk. The Middlebury College Bookstore also has many accessory items in stock and can direct you to what will work for your setup.
PURCHASE THROUGH ITS
Although you can purchase your own office peripherals, cables, and such, please remember you must work with ITS on purchases of computers, tablets, specialty monitors, and printers, as well as projectors, network switches, software, and TVs. This will ensure you receive educational discounts, proper licensing, and appropriate warranties on college-supported equipment. College funded computer purchases must be coordinated with Information Technology Services (ITS) prior to ordering, so ITS may review the specifications to ensure the equipment is compatible with the Middlebury College environment plus confirm in-house support is available. For example, there are items ITS does not support, like departmentally purchased printers, or non-standard model computers.
PURCHASE ON YOUR OWN
We have put together a list of common accessories our campus customers have requested and we have tested. Because items come and go in availability, and pricing changes, this list may go out of date. Like I said, feel free to check in with the Middlebury College Bookstore or with us at the ITS Helpdesk, we are here to help.
Adobe Creative Cloud 2018 is being replaced with version 2019 in the computer labs this June of 2019. New integration with the Adobe Cloud in CC 2019 may eventually bring exciting developments, allowing cloud storage of documents and settings, as well as access to some applications that rely on the cloud to run. Syncing to the cloud is not currently enabled in the computer labs.
What this means to you: when opening an Adobe Creative Cloud application on a lab computer, you will be prompted to log into Adobe. Faculty, staff, and students of Middlebury’s degree programs may use their Middlebury account credentials. If/when prompted, choose the option to sign in with an “Enterprise ID.” You may also opt to use a personal Adobe ID for this purpose, if you prefer. They are free and easy to set up.
ITS is relaying to our campus customers an Alert from the US Computer Emergency Readiness Team about Quicktime on Windows.
Apple has “deprecated” the Quicktime program and is calling for computer users to uninstall the program. Since this is a security risk, ITS has removed Quicktime on campus computers and replaced it with the VLC program which has been identified as a proper replacement. Many computers on campus already have VLC installed. Adobe is working on some patching of their products which may still depend on Quicktime. Please let us know if you run into any troubles with programs you use here on campus, by contacting the helpdesk (email@example.com) or creating a helpdesk ticket.
Thank you for your part in keeping our campus safe and secure.
ITS is pleased to announce that we are now licensed to provide currently employed faculty and staff with Microsoft Office, free of charge, for use on home computers. We have a new portal page where you can login and download Microsoft Office.
ITS has been working on options for our customers to install licensed software on their college-owned computers using convenient, “self-service” methods that provide control over when the installations take place. (We are not licensed to provide software on personally owned computers, only college owned.) To learn how this works on college Windows computers, please visit KACE Self-Service information. If you have a college Mac, visit Mac Self Service information for details.
Initially, we have made a few of our most commonly-requested Adobe products available through self-service for both Mac and Windows platforms, as well as the new Microsoft Office 2016. We will be working to add software titles in the next few months. Please note that not all software is purchased with licensing to be available for every computer on campus.
Self-service installations work best when you are here on campus using a wired (Ethernet) connection to our network. Use of VPN or wireless connections may work but they will be much slower and are more likely to experience issues.
We are excited to offer this new service and want to hear about how it worked for you. Feel free to share your feedback, questions, or concerns with our Technology Helpdesk.
This Friday November 6, 2015 from 6:30-8:30am – ITS will be updating a software license server (KeyServer). The only software that will be offline during this time is the Final Draft software. We hope this will not cause any inconvenience and that those using the software can build this downtime into their plans. Please feel free to contact me directly if you have concerns.
I am so pleased to announce that Zach Schuetz and Brett Wells have been promoted from Computing Specialist 2 to Senior Technology Specialist. Both Zach and Brett have earned their promotions by demonstrating leadership and initiative, each taking on projects and challenges and finding solutions to ongoing issues that have resulted in improved processes for ITS. Brett and Zach are outstanding examples of one of ITS’ organizational values:
“3.Teamwork – no room for I don’t need to worry about that, that’s not my job. Trust and value the team to be accountable for team’s results, not just your own. Help find solutions to known issues, take the initiative, collaborate with colleagues, reach out to managers if need be but not by throwing colleagues under the bus. Offer and take advantage of peer review, be open to other’s ideas, share your knowledge – teach. Value different skills sets. Don’t be afraid to commit to a goal that makes you dependent on your colleagues.”
Please join me in congratulating Zach and Brett on their well-deserved promotions.