Tag Archives: vpn

Issues with the Middlebury-Monterey network connection

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Hi all,

The VPN connection between Middlebury and Monterey is seeing intermittent issues, dropping in and out. It’s being actively worked both here in Middlebury and in Monterey. This will impact all connections between the two campuses, including email and many Middlebury campus based services.

We will update this post when service has been restored.

UPDATE 4:00 PM:

The VPN has been stable since the last message. There is still a concern with the backup systems, but the active VPN is in good health.

There could be one more brief interruption (~2 minutes) before the end of the business day today. We’ll be working with the vendor over the next day or so to find root cause and bring us back to full redundancy.

~Zach Schuetz on behalf of ITS

New VPN Client: Junos Pulse

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We in LIS have been testing a new method of connecting to College resources from off-campus, and we are excited to announce that it is ready for prime time. The Junos Pulse client is available for Windows, Mac, Android, and iOS devices. Next time you’re off-campus, try it yourself – the instructions are at http://go.middlebury.edu/vpn.

Computers with existing NetConnect or Cisco VPN setups will still be able to connect that way for the foreseeable future – just open the appropriate program and connect. However, the website at https://vpn.middlebury.edu will change – instead of the current page where you login and are prompted to download NetConnect, you’ll be redirected to the new instructions for Junos Pulse.

This new method should be easier to use as well as allowing connections on a broader range of devices. As usual, we welcome your general feedback in the comments; if you’re having a specific issue or question about using it, please make a ticket to ensure a timely response. Thanks!