Hostia Automatizada is Spanish for “automated host” but refers to what American’s would call an automated attendant on a phone. Many times there is a negative connotation along with receiving an automated attendant on the other end and it is viewed as bad customer service.
Barcelona is the capital and largest city in the Catalonia region of Spain. It is known worldwide for its beaches, soccer team, seafood, and architecture. Recently the city has taken center stage as Catalonia tries to gain independence from Spain.
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