During our regular maintenance window this Thursday, March 30th from 5 am – 7:30 am EST we have the following activities scheduled: The DNS/DHCP appliance will have a new reporting server installed into the grid. No service outage is anticipated. The physical interfaces connecting to the DMZ network will be reconfigured. There is a […]…Continue Reading Systems Maintenance this Thursday, March 30th
Tag: Helpdesk Alerts
Phishing Email Alert
The email purporting to come from Payroll with the subject line “Email address updated” Is not valid. If you have received it, please delete it. “From: payroll services [mailto:payroll@middlebury.edu] Sent: Friday, March 10, 2017 11:07 AM Subject: Email addresses updated”…Continue Reading Phishing Email Alert
Systems Maintenance this Sunday, February 5th, 2017
During our regular maintenance window this Sunday, February 5th from 6 am – 10 am EST we have the following activities scheduled: The PaperCut printing management system will be down for up to 1 hour. During the service outage printing will be unavailable. There will be a number of servers rebooted for patching. Each […]…Continue Reading Systems Maintenance this Sunday, February 5th, 2017
Voice Mail Messages not Accessible to Unified Messaging Users
Since sometime Monday, January 30, we believe no new voice mail messages have been received by the 250 unified messaging users in our system. Messages may have been left, but the users cannot access via either email or phone, nor is there any notification. Our vendor is working on the issue. In the mean time, […]…Continue Reading Voice Mail Messages not Accessible to Unified Messaging Users
Systems Maintenance this Sunday, January 29th
During our regular maintenance window this Sunday, January 29th from 6 am – 10 am EST we have the following activities scheduled: The DNS/DHCP servers will be patched in Monterey and Middlebury. There is no expected service outage as we leverage system redundancy during the upgrade process. We appreciate your patience as we […]…Continue Reading Systems Maintenance this Sunday, January 29th
Information Security Alert: New Phishing Technique Being Exploited
Ref: https://www.wordfence.com/blog/2017/01/gmail-phishing-data-uri/ What you need to know A new highly effective phishing technique targeting Gmail and other services has been gaining popularity during the past year among attackers. Over the past few weeks there have been reports of experienced technical users being hit by this. This attack is currently being used to target Gmail customers and […]…Continue Reading Information Security Alert: New Phishing Technique Being Exploited
InfoSec Alert: Fake “Microsoft Tech Support” Telephone Calls
Please note, Several members of the Middlebury community have recently reported receiving fake “Microsoft Tech Support” telephone calls. These calls are scams. Microsoft does not make unsolicited phone calls to help you fix your computer. If you receive a call from someone claiming to be from “Microsoft Technical Support” (or a similar sounding organization), hang […]…Continue Reading InfoSec Alert: Fake “Microsoft Tech Support” Telephone Calls