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Systems Maintenance, Sunday March 29th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 29th we have the following activities schedules:

 

  • We will turn up one of our two Internet circuits. This will cause a brief outage, up to a minute, for the VPN connections to Banner and MIIS
  • Fiber maintenance related to the Middlebury town offices project. There will be an extended network outage lasting 8+ hours for the following locations.
    • Ilsley Library
    • 5 Court St
    • Painter House

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

Billy Sneed

ITS – Central Systems & Network Services

Polycom software issue resolved

Categories: Midd Blogosphere

Dear colleagues,

An update to last Wednesday’s issues with the Polycom software.

We have resolved the issue with the Polycom software and it is now fully operational. You can continue to use it with your Middlebury/Monterey network accounts, as you did before the outage last Wednesday.

The issue was caused by a faulty Microsoft update that was automatically applied to some of our servers.

Best,
Petar

Systems Maintenance Sunday, March 15th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 15th we have the following activities scheduled:

 

There will be maintenance on the firewalls serving the Middlebury Institute of International Studies at Monterey. The work is scheduled to begin at 11am EST, 8am PST. There will be a single outage of Internet access at MIIS and the VPN connection to Middlebury lasting up to 10 minutes. There may be additional brief service outages for the duration of the maintenance window. Internet access at the Middlebury, VT campus will have not be affected.

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Polycom desktop software issue

Categories: Midd Blogosphere

Dear colleagues,

If you do not use Polycom software you may disregard this message.

We are experiencing an issue with the Polycom desktop software. It is currently not allowing network users to sign in. Polycom systems in classrooms and meeting rooms are unaffected.

We can create a temporary Polycom-only account as a workaround. Please contact me if you would like to use the workaround.

We apologize for the issue and we will send an update as soon as it is resolved.

Best,
Petar

Petar Mitrevski | Media & Tech Services Manager | 802-443-2833 (o) | 802-377-2653 (m) | petar@middlebury.edu

Systems Maintenance Sunday, March 8th

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 8th we have the following activities scheduled:

 

  • Our Exchange email environment will receive the latest patch from Microsoft (Cumulative update 7)
    • There is no service outage planned with this maintenance
    • This work was delayed from the March 1st maintenance window

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,

Billy

 

 

Billy Sneed

ITS – Central Systems & Network Services

Middlebury College

Wireless Updates

Categories: Midd Blogosphere

Hello everyone,

There was a minor technical issue that prevented us from making the wireless change planned for today (removing midd-unplugged and adding MiddleburyCollege). We are back on track to make the change tomorrow morning, March 3rd.

Further updates as events warrant. Please contact the Helpdesk (x2200) with any questions.

Sincerely,

~Zach Schuetz
Middlebury College ITS

ITS Systems Maintenance Sunday, March 1st

Categories: Midd Blogosphere

During our regular maintenance window this Sunday, March 1st we have the following activities scheduled:

 

  • Our Exchange email environment will receive the latest patch from Microsoft (Cumulative update 7)
    • There is no service outage planned with this maintenance
  • There will be a netmask change on a network management subnet
    • There is no service outage planned with this maintenance
    • Some ITS staff will see notification alerts from monitoring systems

 

We appreciate your patience as we continuously strive to keep our systems functioning optimally.

 

Regards,
Billy

 

Billy Sneed

ITS – Central Systems & Network Services