Tag Archives: MiddPoints

Bye-bye Summon, Hello LibrarySearch

LibrarySearch allows you to search our catalog of physical books and all our digital resources at the same time.

The Library has hundreds of databases, indexes and catalogs, providing access to millions of articles, books, films, musical recordings and primary sources.  That sounds promising… until it sounds overwhelming. Where should you start your research? We used to recommend Summon, but over the summer, we replaced Summon with LibrarySearch.  

Like its predecessor Summon, LibrarySearch is a great place to begin your research.  That’s because LibrarySearch links you to nearly everything in our collections. And, we think LibrarySearch is even better than Summon at matching results to your search terms.

We’re still straightening out some of the kinks with our new discovery service.  For example, LibrarySearch is linking to materials at the Middlebury Institute of International Studies at Monterey, and it is not linking to many of our online newspapers. So as always, please get in touch with a librarian if you’re not finding what you need.

Next time you’re starting a research project, try LibrarySearch! Look for it at the center of the Library home page, or at go.middlebury.edu/librarysearch

Macbook recalls

ITS wants to make all employees and students aware of two current serious Macbook recalls:

Recall #1:

Apple has issued a battery recall notice for “Mid-2015” model 15″ Macbook Pro laptops. The situation is a safety issue as according to Apple “the battery may overheat and pose a fire safety risk.”

Apple’s customer info page about the issue can be found at:
https://support.apple.com/15-inch-macbook-pro-battery-recall

Employees here at the college with college-issued Macbooks affected by this issue have been contacted via a WebHelpdesk ticket to arrange to have Apple repair their computer. Employees with personal computers and students are advised to use the above link to check their serial number and then follow the instructions on their website to arrange repair. Due to the nature of this repair, Apple is not allowing us to perform the repair in-house so your Macbook will need to be shipped to Apple for repair. Turn around will be 1 to 2 weeks and Apple advises users to shut down and stop using the computer until after it is repaired.  If you store any files to the local hard drive, you will want to transition your data onto one of our cloud storage solutions, like OneDrive/Middfiles beforehand.  With an off-site repair, data is not guaranteed to be intact, and our cloud storage options are backed up and accessible from just about anywhere.   


Recall #2:

Another recall is for the SSD (hard drive) in some 13” non-touchbar Macbook Pro laptops. This problem can lead to data loss. To check your serial number, use this link:

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

Affected employees here at the college have already had tickets created and been emailed via WebHelpdesk. Users are advised to ensure they are properly storing all their data on OneDrive/Middfiles in order to protect their data in the event their SSD fails prior to repair.

Interlibrary Loan Service changes

Dear Library Patrons:
You may have noticed that turnaround times to complete ILL requests
have of late at times been slightly longer than in the past.  As a
result of workforce planning, we have reduced the number of staff
working in this department by .5 FTE. We will of course continue to
fill requests as quickly as we can, but do bear this in mind when
submitting requests with hard deadlines. Please note the following as
well:

* ILL requests submitted with incomplete or erroneous bibliographic
information may be returned to you as unfulfilled and/or in need of
additional information

* ILL staff may not be able to devote quite as much time as in the
past to filling requests for particularly rare or hard-to-acquire
items

You should continue to use our online form
(http://go.middlebury.edu/illiad) to submit ILL requests and as noted
above, provide as much and as accurate bibliographic information as
possible.  If you need to speak to a member of our dedicated ILL
staff, you can stop by the Davis Family Library circulation desk
during the following hours:

Monday – Thursday9am-5pm
Friday: 9am-3pm

We apologize for any inconvenience these changes may cause. If you have questions or comments about these changes, please feel free to contact:

Michael Roy, Dean of Libraries (mdroy@middlebury.edu)

Terry Simpkins, Director, Access and Discovery Services (tsimpkin@middlebury.edu)

Announcing the New Library Website

New library website
Home page of the new library website

You’re right, things look a little different this week! We’re excited to announce the launch of our new library website. We’ve streamlined and reorganized our content, and we’re now mobile-friendly! We hope it’ll be even easier for you to find what you need, and to discover useful and inspiring resources that you didn’t even know to ask for.

Please note that the site, though live, is not quite in its final form. We’ll be making minor upgrades and revisions in the coming weeks.

Many thanks to the Library Website User Experience Team, Library Website authors, and, last but not least, our colleagues at the Office of Communications!

Now, go ahead and update your bookmarks to point to: http://go.middlebury.edu/lib . We’ll see you there!

Summer Reading!

Summer’s almost here! The library has added 30 new titles to our print browsing collection, and another 30 (including many non-English titles) to our collection of e- and audiobooks (go/overdrive/). These books are available for borrowing by the entire College community, so enjoy the copious Vermont sun with some lemonade and a new book!

Attention VPN (Pulse Secure) Users!

On January 31, 2019, Information Technology Services (ITS) will enable a feature on the Virtual Private Network (VPN) system that will detect if your VPN software needs to be upgraded to the latest release. If an upgrade is indicated, you will see a popup window from the Pulse Secure VPN application informing you that “An upgrade is available for Pulse Secure.” Please click on “Upgrade” to complete the upgrade process. Keeping the client up to date will ensure that all security updates have been applied.

Users of the older Juniper VPN client should note that the system tray icon has changed. The Pulse Secure client icon now looks like a fancy letter “S.”

Linux Users: The automatic upgrade isn’t offered for Linux; the new client can be downloaded manually from https://middfiles.middlebury.edu/software/public/VPN/

If you have concerns or issues with this upgrade please contact the Help Desk at http://go.middlebury.edu/helpme/, helpdesk@middlebury.edu, or 802-443-2200.

Update on New York Times access

You may be aware that we’ve had an access problem with the New York Times web site over the past few months. The short version of the issue is that SGA was providing online access until NYT discontinued that program…which no one on campus realized until our access ceased (there’s more detail in this Campus article). The Times’ new program is extremely expensive, and the library’s funding for this fiscal year was set last year. Partial access is still available; would that full access were, and we wish an immediate solution were at hand. We haven’t given up, though, and are still working on the problem. Please feel free to contact Douglas Black, Head of Collections Management, for more information.