Key Survey Scheduled Maintenance – Sunday, May 31

The following information is relevant to anyone who uses Key Survey to create and distribute surveys, as well as survey respondents. From: WorldAPP Customer Care Sent: Thursday, May 28, 2015 1:02 PM Subject: WorldAPP Maintenance Notification Key Survey & Form.com will be undergoing maintenance between 1am and 3am EDT on Sunday, 31st May. As part […]…Continue Reading Key Survey Scheduled Maintenance – Sunday, May 31

Key Survey / WorldApp Update: Message from the CEO

Here is the message sent by the CEO of WorldApp, Inc. concerning last Friday’s Key Survey down time.  (Key Survey is a software program used to create and distribute surveys, as well as collect & analyze responses.) From: Oleg Matsko Sent: Monday, May 18, 2015 9:36 AM Subject: An update on Friday’s disruption – a […]…Continue Reading Key Survey / WorldApp Update: Message from the CEO

Key Survey / WorldAPP Service Interruption – Update

The login and survey access issues with Key Survey have not yet been resolved.  Here is the latest information received from their support team: From: WorldAPP Support [mailto:support@worldapp.com] Sent: Friday, May 15, 2015 1:30 PM Subject: WorldAPP System Interruptions Today, WorldAPP services, including Key Survey, Form.com and associated applications, have been subject to a service […]…Continue Reading Key Survey / WorldAPP Service Interruption – Update

Key Survey Issues — Login and Survey Access Unavailable

We are currently experiencing issues with Key Survey (hosted by WorldApp).  Users who try to log on will not be presented with the usual login screen; the page simply does not load.  Survey recipients will not be able to access surveys and respond at this time. WorldApp has been notified of these problems.  Updates will […]…Continue Reading Key Survey Issues — Login and Survey Access Unavailable

Key Survey Downtime on Jan 17 for Hardware Maintenance

The following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data. Please be aware that the WorldAPP team (our Key Survey host) will be performing needed hardware maintenance on this coming Saturday, January 17, 2015, between the hours of: EST:  2 am […]…Continue Reading Key Survey Downtime on Jan 17 for Hardware Maintenance

Reminder: Key Survey Scheduled Downtime on Nov 22 for Upgrade to version 8.6

The following information is important only for individuals having a Key Survey account used to create, distribute, and work with surveys and response data. WorldAPP (our Key Survey host) is excited to announce that your Key Survey / Form.com account will be upgraded to the new software version 8.6. on  Saturday, November 22nd, 2014, between […]…Continue Reading Reminder: Key Survey Scheduled Downtime on Nov 22 for Upgrade to version 8.6