Author Archives: Joseph Durante

Mobile Helpdesk Onsite at MBH Great Hall. – Get Help with Multi-Factor Authentication and More

Is your office located in Bicentennial Hall?  Are you wondering about or need help with Multi-Factor Authentication (MFA), moving to the cloud, or other computing issues?  Our Mobile Helpdesk will be onsite in MBH’s Great Hall with support by our Security Team.  Drop by and get safe and secure with ease.  Rolling in on 12/07 from 1:00PM-3:00PM.

See our schedule for upcoming Mobile Helpdesk dates.

Mobile Helpdesk Onsite at 700 Excahnge St. – Get Help with Multi-Factor Authentication and More

Is your office located at 700 Exchange St.?  Are you wondering about or need help with Multi-Factor Authentication (MFA)?  Our Mobile Helpdesk will be onsite at 700 Exchange St. with support from our Security Team.  Drop by and get safe and secure with ease.  Rolling in on 12/02 from 1:00PM-3:00PM.

See our schedule for upcoming Mobile Helpdesk dates.

Mobile Helpdesk Onsite at Marbleworks – Get Help with Multi-Factor Authentication and More

Is your office located in the Marbleworks?  Are you wondering about or need help with Multi-Factor Authentication (MFA)?  Our Mobile Helpdesk will be onsite in MWC 105 with support from our Security Team.  Drop by and get safe and secure with ease.  Rolling in on 11/21 & 12/12 from 1:00PM-3:00PM.

See our schedule for upcoming Mobile Helpdesk dates.

Mobile “Popup” Helpdesk at Bi-Hall

The Helpdesk is coming to McCardell Bicentennial Hall’s “Great Hall”!  We are offering all the services of the Call Center and Walk-in Helpdesk… on your end of campus.   Come by with your laptop, or ask for a staff member or student consultant to swing by your office in MBH to help with a desktop question.
We’ll be there to help from 10:00 AM – Noon on March 30th, April 6th & 27th, and May 11th.   Stop by and see us!
Watch for more dates and locations as we roll out our Mobile “Popup” Helpdesk.

Are you suffering from SSDS (Sidebar, Subpage, Drupal Syndrome)?

NervousIs your department head asking you to update the department’s web page?  Does the thought of adding a sidebar make you call the Helpdesk?  Fear not, join us for a Drupal Intro class.  We’ll cover the basics of Drupal so you’ll be adding links, pictures, and a host of other cool things to your page the very next day.

For you more advanced users who may be struggling with needs beyond the basics (such as converting your forms), join us for a work session or two.  We’ll help you get the job done and you’ll leave with the “know how.”

You’ll find all the upcoming workshop information at go/techworkshops; sign up for the class that fits your needs.  See you on the sidebar… or maybe in a subpage.