From the EDUCAUSE web site:
Many higher education institutions are contemplating migrating e-mail and other IT services to outside vendors, and Google Apps for Education is one of the most common options under consideration. EDUCAUSE is compiling the following list of frequently asked questions concerning Google Apps for Education.
- Financial
- Legal, Privacy, and Security
- Technical and Administrative
- Support and Help Desk
- Schools That Have Moved to Google Apps
- Schools That Have Made the Decision Not to Move to Google Apps
Read more at: http://www.educause.edu/wiki/Google+Apps+FAQ