UPDATE – Multi-Factor Authentication

The Multi-Factor Authentication service is now by-and-large restored, though Microsoft reports that the fixes may take some time to propagate across their global infrastructure. Our own tests, and feedback we have received from the community, indicate that authentications are now working successfully.

Here’s a complete list of services that were impacted (when accessed from off campus):

  • Microsoft Office 365
  • Email (Exchange Online/Outlook)
  • Microsoft OneDrive
  • Google G Suite
  • Google Drive
  • Adobe Creative Cloud
  • Zoom
  • Web Help Desk (Helpdesk ticket system)
  • Submittable – Provost
  • PeopleGrove
  • Drupal 8 websites (editing/site admin only)

We are sorry for this disruption in service and any inconvenience. Thank you once again for your patience.

Kindly,

ITS Helpdesk