The telephone outage that began early this afternoon was cleared as of approximately 3:30pm. If you are still experiencing problems, please let us know via email email@example.com.
Telephone Services recently installed a new voice over IP telephone system at the Middlebury College Snow Bowl. It is an Aastra MX-One Lite telephony server which integrates fully to the main campus Aastra (Ericsson) phone system. Next time you need to call the Bowl just dial SNOW (7669).
Our local contractor, Business Telephone Systems, working with our telephone system vendor, Black Box Network Services, installed the new server and phones in late September. We are using the existing campus fiber network that was connected to the Bowl in the spring of 2009. Howie McCausland and I tested the voice quality over the fiber with the vendor this past August. Our network passed the test with flying colors.
The Snow Bowl now has a combination of IP phones in the offices and analog lines elsewhere. The two major requirements for the new system were that it had enough analog trunk lines to accommodate the telephones at the lift load and unload stations and that the system not need dedicated bandwidth on the fiber. A POE switch was installed to keep the IP phones going during a power outage, and in the event of a network outage the phones will failover to one of the four telephone company analog trunks remaining.