ITS staff installed the vendor’s patch to our WebPrint services this past weekend and print jobs have been processing smoothly since that time. We are optimistic that this resolved the earlier instability issues experienced by many. We thank everyone for their patience during the troubleshooting process and apologize for any inconvenience.
As we move into the busiest phase of our language programs when the printing volume increases substantially, please note that opening and printing documents directly from labs, public computers, and faculty office spaces result in the fastest and most reliable printing (see option 1 at http://go.middlebury.edu/howtoprint). Documents in cloud storage can be easily opened and printed from any networked computer, as can documents sent to yourself via e-mail.
Our WebPrint services should currently be viewed as an unstable resource as over the past few days the system has repeatedly stopped, requiring our attention. System staff are aware of the issue and are working with the vendor to resolve matters. Please note that printing directly from labs, public computers, and faculty office spaces result in the fastest and most reliable printing (see option 1 at http://go.middlebury.edu/howtoprint).
Middlebury College is retiring the Bombay print server on August 3, 2015, as it is incompatible with our current 64-bit operating systems. Bombay has been replaced by a new print server named Walnut that has all of the same print queues on it.
ITS has worked with the majority of people who were connecting to the old server but if you have been away from campus you may experience an interruption in printing services until you move from Bombay to Walnut printers. If needed, refer to the steps below to restore printing. If you have any questions or need further assistance, please contact the Helpdesk at 802. 443.2200 or via email to email@example.com.
Steps for Windows 7 computers to move from Bombay to Walnut:
- look for printers “on Bombay” print server name listed below queue name. Go to Start>Devices and Printers and look for entries that have “on Bombay” in the name, e.g. “LIB125F on Bombay”
- record printer queue names
- remove old print queues
- add printers from Walnut
Instructions for these steps can be found in our printing documentation: http://mediawiki.middlebury.edu/wiki/LIS/Connect_To_Network_Printers_-_Windows
Steps for Macintosh OS X computers to move from Bombay to Walnut:
- record printer queue names(the names are posted on the printers)
- remove old print queues
- add printer from Walnut via Casper’s Self Service(or manually)
Instructions for these steps can be found in our printing documentation: http://mediawiki.middlebury.edu/wiki/LIS/Connect_To_Network_Printers_-_Mac_OS_X
Do you print at the College libraries? At any of our public computing labs? If so, on your next visit, expect a streamlined list of printer choices offering expanded locations where you can go to release your print job(s). It’s easier and more flexible!
Look for two new print queues — Library_Printers and Non_Library_Printers — that are now available for use. (FollowMeBW will be retired.)
Remember… For fastest results, print directly from a lab computer. Visit go/howtoprint to view our updated instructions on how to print to a public printer.
Fans of Follow-Me Printing will be happy to know we have changed the print queue name, making it easier to remember. When submitting your print job, look for FollowMeBW which has replaced Virtual BlackandWhite, effective 10/4/13.
Students, if you haven’t yet tried “Follow-Me” you’re making your printing life more difficult than it needs to be. Visit go/followme to learn more or check out our earlier blog post. This time saver allows you to print to a single print queue, then go to any participating print release station to release your print job(s).
Remember… for fastest results, use Follow-Me Printing on a lab computer.
Some have asked, “Is it really cost effective for me to be reading documents on an iPad with a back-lit screen instead of printing them out?”. Based on this article, it is worth literally every penny.
For $1.36 for a year, when charging an iPad every other day, you can read a lot of papers! That amount of money would print 27.2 single sided sheets at the current printing costs on campus. Food for thought, don’t you think?
The study was only done using iPads but it would be safe to assume that the savings are similar with other tablets.
Every month I get a report about printing statistics from Papercut, the system we use to manage our printers. One of the things Papercut measures is how many pages did not get printed, and how much that reduced our carbon footprint. For January, nearly 10,000 jobs amounting to over 16,000 pages were not printed, saving 85.3 KG of carbon.