Tag Archives: Meetings

Notes for Adobe Connect Replacement, LTI Governance

Housekeeping

  • Google Apps for Edu allows for up to 15 participants on hangouts (as opposed to 10).
  • Storage project is now underway (Zach)
    • Goal: reduce dependency on local storage infrastructure and improve access across devices and locations.
    • Email migration was first step, second step will be migration of home directories on Midd/MIIS files to the cloud.
    • Strong sense that we will be recommending One Drive as default best option, but Google Drive will continue to be supported.
  • Checking in on how Hangouts is working for our team communication/meetings
    • Have presenters join individually via Hangouts so that they aren’t just presenting “to the room”?
    • Would be helpful to provide docs/resources referenced in the meeting via the Hangout chat (Jamie)
    • Lower thirds have been super helpful
    • Core team has been meeting exclusively via Hangouts (everyone joins separately), would be great if we could practice this for extended team meetings, as well

Adobe Connect Replacement

    • Features for Web Conferencing Platform (adobe connect replacement)
    • Mack and Petar presented  to us on the status of this project in July
    • 80 host licenses on our current Adobe Connect contract – we’ve hit capacity and purchase 10 or more licenses a year
    • Adobe got rid of edu discount, so next fiscal year we’ll be using an alternative
      • 4 alternative platforms are being considered:
      • Related to another IT driven project – phone system replacement at the College
        • Most of the systems being considered have a UC (unified communications) component.
        • Webex and Vidyo are being considered as alternatives to AC as part of the phone replacement project
      • Zoom and Blue Jeans are two additional web conferencing platforms being considered (independent of phone replacement)

 

  • If there is a clear front runner after rigorous testing of different options, we will proceed with a pilot (Mack)

 

    • Zoom Webex and Blue Jeans meet our needs as a replacement for Adobe Connect, according to the criteria we set in above form
    • Options that have been ruled out for various administrative/functionality-related reasons
      • Skype for business
      • Gotomeeting
    • How AC is currently being used
      • School of Hebrew hybrid program
      • Language School pre-immersion (Russian + Korean)
      • Administrative working groups at College
      • MIIS: probably 20 active users per semester
        • IEM program relies heavily on web conferencing each semester
          • Symposium, synchronous practicum course throughout the semester, guest speakers
        • Recruiting: virtual recruiting series each semester
        • Annual Nonproliferation teacher training – virtual workshops

 

  • For now, how do we test these different tools?

 

      • Our group will test out the 4 different platforms during our meetings
        • Musical chairs, 15 minutes?
      • Our group will try to identify the one tool that stands out and then pilot that group with the various academic/administrative groups reliant AC

 

  • During those 15 minutes, we’ll be evaluating

 

  • Project team: Mack, Petar, Joe, Bob, ODL (Sean or Amy C)
    • Project team will share meeting links with us to attend via the different platforms, a member of the project team will lead each test.

LTI Governance

    • Learning Technology Integration (LTI)
    • Canvas has the ability to link to other services internally
    • LTIs can be linked at
      • Course level (by faculty)
      • Subaccount level (MIIS, Breadloaf, etc.)
      • Uber admin level (available for all courses across the board)
    • Eduapps
      • Right now, faculty can find direct links to services and add them directly
    • Governance questions and next steps

 

  • Next steps: Joe has drafted a recommendation and will be sharing for feedback, then we’ll decide how to move forward

 

  • Additional questions from the group
    • What was the process for Moodle/LTI? (Petar)
      • College only had one LTI request ever – no precedent
    • Replace “student data” with “protected data” in flowchart?
      • Comply with FERPA
      • Health data?
    • WordPress parallel – how do plugin requests get vetted? Do we need to be talking about governance processes more broadly? (Bob)
    • If we do approve the request, at what level does that take place? Subaccount? Everyone?
    • If the LTI has a cost, which budget would it come out of? (Mack)
      • Cost will be addressed on a case by case basis
    • Streamlining the faculty experience – should we try to ensure that this request process is similar to requesting WordPress plugins or Google Apps integrations (Zach)?
      • Joe’s gut reaction: we should stick to focusing on Canvas, the governance question is new to us. Let’s focus on success with Canvas governance and then think about how it could be a model for future platforms. We can have the conversation about Google Apps at a later date.
      • Currently no governing body that approves or denies WordPress plugin requests. There has never been a formal system for vetting requests beyond whether adding them will break anything. (Adam)

Notes for Google Drive & Course Hub, Adobe Connect

Announcements

  • Horizon report – Joe has been asked to sit on the Expert Panel for the 2017 Higher Ed Report – will inform our work for making cyberinfrastructure projections.

 

Course Hub/Middfiles/Google Drive

Provisioning Google Drive folders and Middfiles folders using the Course Hub. – Joe

  • Meeting w Jim Stewart and Mike Roy about this
    • Use of middfiles has declined 20% over the last few years – let’s provision course folders on demand from the course hub instead
    • It is possible to provision Google Drive folders using the Course Hub, allowing the Hub to set up appropriate permissions and add rosters.
    • MIIS courses don’t use local storage
  • What communication needs to happen?
    • There needs to be clear messaging that Google Apps is available to everyone, and provisioning of course folders is an option.
    • Exit strategy needs to be in place
  • The plan is to move away from local storage to cloud services
    • What do we lose in this transition?
        • Media projects have to be downloaded every single time
    • Moving directories to the cloud
  • Before this gets automated in Course Hub, do we need to consider other configurations e.g. OneDrive?
    • Course Hub can allow for all sorts of provisioning, do we need to make a strong recommendation for one or the other?
  • There is currently no proposal/ask to decommission Middfiles/course folders. That functionality will still exist.
  • Google folder provisioning through Course Hub will not be in place for the fall semester
  • Are we supposed to make a recommendation for one or the other?
    • People are already using Google Drive privately, they’re not using Office 365
    • Should we do a comparison pilot to determine the unique affordances of the two platforms?
      • Only one program will have dedicated support – once we make a decision about which one is supported we need to articulate an exit strategy
      • At the end of the pilot, would we turn the unselected platform off?
  • Tenure review process and current 2-year retention policies are at odds
      • We’d have unlimited storage with google apps, but we can’t guarantee google wouldn’t change their terms of service – exit plan necessary
  • How long Moodle archives will be accessible after decommissioning is undecided

 

Recommendation: Create functionality that allows for the provisioning of Google Drive spaces for courses using the Course Hub.

Recommendation: Create functionality that allows for the provisioning of Course Folders on Middfiles using the Course Hub.

 

Video Conferencing (Mack and Petar)

  • Adobe has discontinued its educational pricing for Adobe Connect, and the new price is prohibitive; we need to plan for a replacement for next fiscal year
    • We are in agreement that there is a need for adobe connect-like functionality beyond our other platforms
      • Large scale curricular events that allow for screen sharing, file sharing, interactivity, recording, etc.
      • MIIS Recruiting, International Education Mgmt program, and other departments are dependent upon Adobe Connect for virtual events
        • virtual symposia, recruiting webinars, synchronous sessions for hybrid courses (presentations, roleplays, lectures)
    • Alternatives to Adobe Connect
      • 6 week Skype for business pilot took place
      • WebEx by Cisco is being piloted now
      • GoToMeeting by Citrix – not much for academic use
      • Additional tools being piloted
        • Some of these tools could potentially meet the needs that Adobe Connect currently serves, but they are being evaluated as replacements for our telephone systems. Is that sufficient consideration for curricular use?
        • What would be missing?
          • Given how heavily MIIS programs rely on Adobe Connect, if tools are being piloted that could replace it, MIIS and the DLC must be part of that conversation and any potential pilots
        • Mack and Petar could do demos for us
        • We could potentially do a curricular/academic pilot of one of these platforms
        • Seems like Zoom is the strongest contender for curricular purposes
          • Potential pilot participants – MIIS’ International Education Mngmt program does a symposium every semester. 60 students will be presenting this November (majority of presentations rely upon web conferencing).
      • Would be great if alternative platform could also replace polycom infrastructure, but that’s not the primary purpose of the evaluation

 

  • Next steps: Petar will share spreadsheet for us to respond to/indicate our needs in a replacement. Make additions by 8/9

 

 

From Petar:

 

Per our conversation at the ACTT meeting, we need to look for a replacement for Adobe Connect as we cannot afford their new pricing model (which is twice the cost = $40k). This is the link where Mack and Petar have begun to collect a list of features that are required/desired to have in a replacement, and a list of potential replacements. Please add any features or solutions that you think are missing. We are hoping to have the feedback collected in the next two weeks and review the list again and choose the top three solutions.

https://docs.google.com/spreadsheets/d/1Vv1LwQNz-cY0EOnVofZEl3vDdKet3KWpFF48twQFElo/edit#gid=0

ACTT In-progress Project Presentation for MiddCreate

Tuesday, July 5 from 3-4pm
LIB 105A or Polycom 712833

The new ACT Team process includes in-progress project presentations. These presentations are meant to inform the community about how things are going, what has been done and what still needs to be done, what is going well and what are the challenges.

Evelyn Helminen will be sharing the MiddCreate project, currently in the pilot stage moving into production for the fall.  After we will discuss how MiddCreate fits into Middlebury’s academic cyberinfrastructure.

In-progress project presentations are open meetings, anyone may attend.

Notes for Google Apps and OneDrive Project Presentation

  • Cloud Services: Google and Microsoft
    • Goal: provide better (cloud-based) services to the community
  • Infrastructure
    • Storage
      • Available from anywhere
      • Private, secure, encrypted
      • Scales to demand
    • Access to info
      • Collaboration and sharing
    • Familiar and consistent
  • Why are we doing this?
    • Better consume our resources
      • Home directories on middfiles are 25TB
      • Grows a half TB a month
    • Enhance service offerings
      • Available anywhere on most any device
      • Scalable and efficient use of eresources
      • Cost effective
      • Highly available
      • On demand automatic provisioning
  • What we can provide
    • Google apps for edu
      • No longer in beta!
      • Online collaboration
      • Drive
    • 365
      • Online collaboration suite – word, excel
      • Software distribution (local office install)
      • Onedrive
      • More nuanced levels of licensing and access – differences between MIIS and Midd College, working through those issues
    • Email in the cloud!
      • Fully hosted or hybrid model
  • Where we are now
    • Groundwork has been laid
    • All midd users automatically have GAfE account
      • Including access to apps, drive, and youtube
    • All midd users automatically have an O365 account
      • College students can install local copies of Office through O365
        • Only for residential students, MIIS students can access cloud-based Office suite
      • Everyone has accounts but they don’t have access yet
    • All active directory groups exist in both GAfE and O365
  • Still to come
    • A series of projects as opposed to one big unveiling
      • Documentation and education project
      • Microsoft’s online collaboration apps
      • OneDrive and GoogleDrive
      • Home use software distribution Faculty/Staff
      • Everyone currently has access to Google Apps (but most people don’t know)
      • Everyone does not currently have access to OneDrive – still to come
      • Cloud-based email still to come
  • Decisions that still need to be made
    • Which service do we recommend to people?
    • How do different groups collaborate effectively?
    • Do professors choose one or the other?
      • Will students need access to both?
    • Others?

 

Questions

  • Do we want to offer the same level of support for both or favor one?
    • One platform may be better for certain uses than the other
    • We like the idea of a default/one that is better supported
  • Any support requests re: Google to date?
    • A few calendar items, nothing major
    • Most people are using web interface
  • I’m a student with a google account that I use for school work – I graduate and move on. How do I transition my work to my private account?  (Bill)
    • No fee, but there will be some hoops/procedures to go through
  • I’m a student with a Microsoft account that I use for school work – I graduate and move on. How do I transition my work to my private account? (Bill)
    • Currently more complicated than Google
    • Everything that is cloud-delivered is free
  • Do we have an inventory of what’s been turned on by Google Admin? (Joe)
    • Yes, a list can be shared
    • When you’re logged in you can see a list of some applications, but not all of them
  • How does a faculty member associate Google resources with a course?
    • A Course Hub integration would be helpful here; it’s currently tough to find the right group in Google
      • Create the resource, connect with the correct student group
    • With OneDrive, groups can own files/documents – more ownership-based management than Google-drive
      • If group owns documentation, data management is simpler from an administrative perspective. Group membership should be able to shift seamlessly
      • This is a nuance we’ll have to figure out between Google and OneDrive
  • Monterey and Midd campuses have the exact same access to this functionality? (Bill)
    • Yes, only difference is residential component for the College (Office installs)
    • This is an example of “big M” Middlebury thinking
  • For a guest lecturer or auditor, they could be added to a Google folder not a group?
    • Another nuance that needs to be explored/determination needs to be made about what to recommend to faculty
  • In terms of announcements/messaging/role out, does Course Hub integration need to be in place first?
    • We need to have nuances largely figured out before we make an announcement
  • So what’s the rollout timeframe?
    • Timeline needs to include various project teams
    • Probably not reality to have ready for fall 2016 roll out
    • Do we need to roll both platforms out at the same time?
      • It would behoove us to roll out the recommended platform first
  • We need to give faculty clear instructions about procedure change, as they are not accustomed to provisioning folders themselves (Joe)
    • Now they will need a folder with the appropriate permissions
  • What’s the motivation for having both services?
    • We have to have some of each. Google is already pretty ubiquitous in usage across Middlebury. We have to roll out Microsoft because of software distribution. Or do we? We can control what Microsoft functionality is available to avoid too much overlap with Google.
    • Encryption/security implications – Microsoft is superior to Google in this respect
    • Google doesn’t work in China – Jeff Cason currently testing OneDrive in China
    • A potential differentiation could be
      • Academic – Google. Administrative – Microsoft.
        • In reality this won’t happen
  • While Microsoft is in beta, the move to single sign on for everyone seems like a big step (Bob)
    • MIIS users having to sign on with @middlebury.edu account
    • We want to promote access to Google Apps – it would be disappointing if we couldn’t make an official announcement to the MIIS campus this fall even if the Course Hub integration is not in place.
    • What happens when students graduate? Some of our students are only here for a year, some do Peace Corps during their degree – leave campus for 2 years and come back.
      • How do the nuances of those different user needs get managed? We need an exit strategy.
    • Exit strategy for individuals and Middlebury as a whole is important.
  • Where is this project in terms of the ACTT life cycle? (Bob)
    • Should OneDrive be rolled out the same way Google Apps was?
      • Resource constraints
  • Is there a downside to MIIS announcing Google Apps rollout to campus? (Bob)
    • When Microsoft is rolled out, there may be an inordinate number of help desk tickets from people who want to migrate content from Google to Microsoft
    • It depends on when OneDrive becomes available
      • Timelines are not currently known, several different project teams
  • 2,000 Google Apps accounts active before syncing took place
  • There was already a OneDrive instance at MIIS that was being used by 40 people – no administrator
  • There’s nothing stopping any Middlebury user from using Google Apps (they just don’t know about it)
    • We are currently not fully committing or walking away from either

Middlebury will Adopt Canvas

In January, 2016, the ACTT (formerly CTT) submitted a recommendation for Middlebury to adopt Canvas. We have received budget approval, and will begin the work of moving Middlebury into the Canvas service.

Thank you to all of the faculty and students that participated in the pilot. Your participation and feedback (Midd and MIIS) helped to make a strong recommendation. And thank you to Joe Antonioli, Bob Cole, Bill Koulopoulos, Stacy Reardon, Shel Sax and Heather Stafford for supporting these classes during the pilot.

Also, thank you to all of the schools that provided us with insight and the benefit of their experience with Canvas. We learned a lot from you.

There is a lot of work still to be done to move Canvas from pilot to enterprise, but we do hope that you take a moment to celebrate this milestone and the collective effort to get to this point.

ACTT Extended Team Meeting Agenda for May 24, 2016

Extended Team meetings are closed meetings that allow the members to focus on discussions and work that needs to be done. You are receiving an invitation because you are either on the Extended Team or Project Team.

Agenda

 

ACTT Extended Team Meeting Agendas for April 19th and 26th, 2016

The new ACT Team process includes Extended Team meetings. These closed meetings allow the Team to work with expert staff and focus on evaluating solutions that inform recommendations.

Agenda

The next two meetings will be discussions with vendors that can help meet the needs for the Video Streaming Service project.

  • Tuesday, April 19th, 2016 – Panopto
  • Tuesday, April 26th, 2016 – Ensemble

Notes for In-Progress Projects April 12, 2016

The new ACT Team process includes in-progress project presentations. These presentations are meant to inform the community about how things are going, what has been done and what still needs to be done, what is going well and what are the challenges.

Agenda

In this meeting we will have two presentations:

In-progress project presentations are open meetings, anyone may attend.

RStudio

Albert Kim and David Guertin

  • http://rstudio.middlebury.edu
  • David creates accounts for faculty and students.
  • In the desktop version, each student needs to install multiple packages; with RStudio Server, a faculty or an admin installs all packages in one location and students don’t need to.
  • R Markdown: combines text, R code, graphics are embedded in one document. Standardized and easier to grade.
  • Some upper-level courses require students to download the desktop version of RStudio, it is important for them to understand this environment. The server version is most useful for entry-level courses and limited use within a course as it reduces the time needed to set up the software.
  • VPN may be necessary for MIIS to access RStudio, this should not be the case. David will work with Chris to see why this may be happening.
  • To go live, we would need to set up with Active Directory. Do we want people to add RStudio via the Course Hub using a self-service model, or do we them to contact AT? David and Joe will communicate about this.
  • Shiny Server Pro: create interactive apps and graphics without needing any tech knowledge. Graphics are interactive, changing the variables changes the graphic display in real time.
  • You can host apps on free shinyapps.io or you can install Shiny Server Pro and serve on your own servers. Free for academic institutions with proof of syllabus. The Middlebury-hosted service is much more responsive.
  • We would like to share these services with other faculty. Albert and Bill will communicate and set up a demonstration, possibly through CTLR programming.

 

Academic Cyberinfrastructure Inventory

 

  • The Project Team is learning a lot about our environment through working on this project.
  • Q: Why does the inventory include services like Facebook, Twitter, Scrivener, etc.?
    • We know these services are being used for academic work.
    • For comparison with similar services.
    • To track the continuum of moving from service to service over time.
  • A viewable/usable version of the inventory should include a filter for Middlebury-supported services.
  • Once the Project Team has completed the categorization phase, the project will be shepherded by the ACTT working with ITS to deploy the information in a web-accessible format. It will include search functions for faculty, staff and students, with some protected information behind authentication for staff that need to track dependencies, for instance.