Author Archives: actteam

ACTT Notes

News & Updates

Joe is still working with Panopto on testing updated integrations before activating. Faculty are seeing errors when they preview a quiz in Panopto.

Agenda:

  1. Discussion: ITS Governance

The portfolio meeting last week provided a more formal review and discussion of the ITS governance process that ACTT has been introduced to in prior meetings. The team is hopeful that the process will improve prioritization of academic and digital learning projects relative to the other portfolio groups.

Questions remain about the relationship between the ACTT and the ATDL portfolio group. ACTT in its current configuration may well serve to help academic projects ‘bubble up’ to the next level for improved visibility and prioritization. ACTT’s work can help inform the governance process through evaluations, pilots, and recommendations. The portfolio group is a place where such activities can be shared to help inform decisions about projects.

The governance process will require some adjustment to technical processes and perhaps some additional communication and education of stakeholders to help non-IT community members engage.

Some questions arose in reflecting on the first meeting:

  • How might we better engage all members of the portfolio team in discussions of academic tech and digital learning beyond technical considerations?
  • How might we work to develop shared language to talk about academic projects and needs?

Additional questions considered:

  • First question: Do we all need to be there?
  • What representation do we want/need?

No immediate decision or changes agreed on regarding current membership or attendance at ITS gov monthly meetings. Expected organizational directions and may result in revisions to current portfolio group membership in governance process. This topic will be revisited.

 

  1. Discussion / Action: Canvas Orientation sites for students to be added to Course Hub as a resource

We briefly reviewed a couple of resources with a student audience:

Sean’s site – https://middlebury.instructure.com/courses/123

Bob’s site – https://middlebury.instructure.com/courses/364

Canvas orientation site for students project will need to continue to be improved and revised. Agreed on a desire to update a single resource for all Middlebury students and faculty. Monterey integrated the student quickguide for students at the course-level menu in the Institute’s sub-account for all courses. Based on schools abroad and Institute sites, different strategies for presenting Canvas orientations were discussed.

What do we want these sites to do for students? What needs to be there?

Sean is interested in getting some additional feedback from students (ODL and DLC interns) to determine how we to proceed. Expects to work with Amy S. on ways to collaborate, collect feedback, and improve the orientation experience for first-time Canvas users.

Action Plan:

  • Joe will add a link to the Student Canvas Orientation (Sean’s version) in the Primary Canvas HELP menu
  • Adam will add the Orientation site to Course Hub (College and Monterey) as a “shared Canvas resource”
  • Sean will follow-up with Amy Slay regarding input from students and revision of the orientation site for an all-Middlebury student audience
  • ACTT will plan to track usage of the orientation site through AY17-18 via Hub and Canvas analytics before making further recommendations

 

  1. Added Discussion: Course Hub Refactoring & Integration

Bob raised the issue of integrating College and Institute Course Hub sites. Adam provided an update on the status of the Course Hub Drupal 8 and Refactoring project which had previously been cancelled. Bob agreed to be a co-sponsor on the project to help advocate for continued integration of currently separate platforms (e.g. sites dot WordPress at Midd and MIIS) link to project: https://docs.google.com/document/d/1fnzG_T18DP5E0ReWQ6PG39vSuSMBFwN8QiSTV3Gvf1M/edit#

ACTT Notes: Canvas Evaluation Review

Announcements / Updates:

Request to add “UDOIT” to Canvas: Accessibility LTI that generates a report on a Canvas site to let faculty know when accessibility issues are present in a course. Joe will meet with the faculty to determine what the implementation is for, and whether this should become a project.

No ACTT meeting next week as we’ll be meeting as IT-GOV-ATDL.

A couple of requests to add “Poll Everywhere” to Canvas. Allows for polls to be administered directly through Canvas in a synchronous / on-ground classroom.

 

Canvas Data Evaluation

How useful is the information? What can / should we use? What do we not need? And what is missing?

We have Canvas for three years. We need to be able to evaluate its use in order to determine whether Canvas (or any LMS) is a good technological choice for Middlebury.

Is there a reliable connection between statistics and “engagement” or “quality” of learning?

Numbers are not enough to say that “Canvas is improving teaching and learning at Middlebury.”

Biggest use at Monterey is for class resource web sites and for flipped instruction models. Monterey has very few purely online courses. There’s a certificate program with several online courses, but is blended with on-ground courses.

The College does not have online courses. The Hebrew School is “hybrid” but also fully online part of the year.

Can we define Canvas as a learning space–as more than a platform for distribution and submission? Should it / can it be used for more than file sharing? Or should we be looking at implementation of other technologies that accomplish the same thing?

What kinds of functions can we look at to determine if Canvas is being used well for teaching and learning? How do we measure those functions?

How do we apply an analytic to determine good pedagogy or successful teaching and learning? We can’t really understand what’s happening in classes without talking to students and teachers.

Should we figure out a way to do some qualitative research with teachers and students across Middlebury to determine how Canvas is being used? What works? What doesn’t work? What does teaching with technology look like at Middlebury?

We could try to align Canvas data with our findings from doing qualitative research. Start with “power users” to begin developing stories about how Canvas is being used. Expand the view out by looking at teachers who are using other digital tools in teaching and collect those stories — all to support an analysis of what tools are best for Middlebury.

Look for faculty from different programs to talk about use of Canvas.

Possible plan:

  1. Invite Canvas “power users” to discuss use of Canvas for later in this fall.
  2. Align findings with Canvas data.
  3. Expand that discussion to include other technologies.
  4. Begin larger discussion about use of digital technologies for learning and teaching in Canvas.

This could provide a model for qualitative research for future tech evaluations.

Open – Academic Cyberinfrastructure Transformation Team 2017-08-18 15:34:11

The ACTT has been evaluating MIddlebury’s services for video streaming. This summer, Middlebury has adopted Panopto, a service to manage and distribute video in a private space, as part of the solution. Panopto provides Middlebury faculty, students, and staff with a space to upload and sort their media, and share with their colleagues and classes. Panopto not only provides flexibility for who can see a video, it also includes a variety of sharing options. Some of these options include the ability to sync with presentations and other media, and providing a space to discuss video.

Also a Recording Service

In addition to the media management features, Panopto also provides services for capturing media directly from your computer or mobile device, with a direct upload to your Panopto space. Panopto has features that allow you to record and sync presentations (PowerPoint, KeyNote), screen captures, video and audio. Some possible use cases include: students assigned to record themselves as they practice presentations with slides, then and sharing these recordings to a class-only folder for peer feedback; creating brief instructional or tutorial videos based on tasks using specialized software recorded directly from your screen to be shared with students and colleagues.

We have created a welcome page with links to curated Panopto resources, such as a quick start guide, at http://go.middlebury.edu/panoptohelp. Panopto also provides extensive documentation, with written instructions and video demonstrations.

On the Horizon

We have already implemented integrations between Panopto and the Course Hub, Canvas, WordPress and Drupal that allow for the embedding of single videos and playlists. Panopto has recently developed deeper integrations with Canvas that will allow students to submit Panopto media as an Assignment Submission, and allow you to provide feedback to students using the SpeedGrader. Look for announcements in Canvas as these features become available.

Long Term

We will be moving away from a number of media hosting solutions, including MiddMedia and Muskrat, over the next few years. We will share more information as planning for the migration projects proceeds.

Streaming Video at Middlebury

The ACTT has been evaluating MIddlebury’s services for video streaming. This summer, Middlebury has adopted Panopto, a service to manage and distribute video in a private space, as part of the solution. Panopto provides Middlebury faculty, students, and staff with a space to upload and sort their media, and share with their colleagues and classes. Panopto not only provides flexibility for who can see a video, it also includes a variety of sharing options. Some of these options include the ability to sync with presentations and other media, and providing a space to discuss video.

Also a Recording Service

In addition to the media management features, Panopto also provides services for capturing media directly from your computer or mobile device, with a direct upload to your Panopto space. Panopto has features that allow you to record and sync presentations (PowerPoint, KeyNote), screen captures, video and audio. Some possible use cases include: students assigned to record themselves as they practice presentations with slides, then and sharing these recordings to a class-only folder for peer feedback; creating brief instructional or tutorial videos based on tasks using specialized software recorded directly from your screen to be shared with students and colleagues.

We have created a welcome page with links to curated Panopto resources, such as a quick start guide, at http://go.middlebury.edu/panoptohelp. Panopto also provides extensive documentation, with written instructions and video demonstrations.

On the Horizon

We have already implemented integrations between Panopto and the Course Hub, Canvas, WordPress and Drupal that allow for the embedding of single videos and playlists. Panopto has recently developed deeper integrations with Canvas that will allow students to submit Panopto media as an Assignment Submission, and allow you to provide feedback to students using the SpeedGrader. Look for announcements in Canvas as these features become available.

Long Term

We will be moving away from a number of media hosting solutions, including MiddMedia and Muskrat, over the next few years. We will share more information as planning for the migration projects proceeds.

ACTT Notes: Canvas LTIs

LTI Review

 

Zoom LTI

  • Was convenient with Adobe Connect
  • Is there a cost?
  • Will there be challenges for SSO? Canvas uses CAS, Zoom uses ADFS.
  • Will bring it up with the Web Conferencing Team

 

GoogleApps and O365 Canvas LTI Evaluations

  • Both LTIs offer enhanced functionality and integration in Canvas
    • Slides and spreadsheets can be used in Collaborations, as well as docs.
    • Files from both services can be submitted for assignments, and evaluated using the SpeedGrader.
    • Access to both services is included in the Rich Text editor (similar to Panopto) in the “external tool” menu
  • Adam and Joe attended a brainstorming meeting for the Course Hub and O365
    • Discussing what a course space in O365 looks like
    • Discussing how to manage the course group
  • LTIs need to be added at the account level, cannot be added to a sub-account or course
  • Will test in https://middlebury.test.instructure.com this week
  • Assuming testing goes well we will pilot in the production instance in the fall, then evaluate.

 

Other Topics

  • Instructure will present a review of Middlebury’s use of Canvas in the first year. This will happen at the ACTT meeting on Aug. 22nd.
  • Joe is working on a launch roadmap for Panopto. Dates have been shared, please send feedback.
  • ACTT Core Group notes will be published to the site.

Notes: March 28th, 2017

Guest: Mike Roy, Dean of Library

Agenda:

  1. Overview of the IT governance process
 (Mike)
  2. The role of the academic portfolio group
 (Mike)
  3. Discussion: Questions we need to answer:
    1. 

what projects would we consider? which are too small? which are too big?
    2. 
how do we ensure that the projects are vetted both in terms of their technical feasibility and their degree of ‘strategicness’?
    3. what should be the relationship between this new group and the ACTT?
    4. what should be the membership of the group to cover the entire institution, and ensure proper vetting (see item b)

1. Overview of the broad governance process

Mike Roy and Jonathan Maddix are overseeing the Academic/Digital Tech & Learning “Portfolio team” which is one of a number of departmental and project groups designed to inform the ITS Advisory and STeering Committee groups within the new governance structure.

External consultant organization, *CIO Sensei helped to prepare new governance framework based on external review process in 2016. Mike referenced a deck of slides outlining the governance structure.

*Some discussion of CIO Sensei findings (not everyone had shared background knowledge)

  • External review of ITS looked into project load, efficiencies, decision-making
  • Create a structure that helps to align stakeholders in needs assessment and infrastructure that can scale across the institution

Proposed ITS Operating Model & Processes are informed by mission aligned strategy:

  • Governance
  • Organization
  • Processes and practices
  • Performance management

…to realize academic mission and create value across the institution

ITS is currently undertaking workforce planning which may influence future staffing and organization.

 

ITS Governance Objectives

  • Customer driven
  • Understand risk
  • Representation across the institution
  • Clarify capacity and resource allocation – “no” as an option
  • Improved communication and transparency
  • Ongoing participatory process
  • Proactive monitoring of demand and challenges
  • Connection between IT and institutional mission and deeper planning process

 

Governance Flow / Levels – bi-directional flow of information and activity

  • ITS Steering Committee
    • High level, priority setting, funding, staffing, risk, evaluation and validation of strategy implementation
  • ITS Advisory Team
    • Cross-institutional, review of portfolio teams, programs, institutional demand, risk balancing
  • Portfolio Teams* Mike and Jon charged with support of one of these teams
    • Determine departmental needs and priorities, anticipate requirements, identify opportunities and risks, approve new projects, review programs, etc…

The role of the academic portfolio group
 vis a vis ACTT

“All Things Digital” Portfolio Team

Questions

a) what projects would we consider? which are too small? which are too big?

  • Example projects discussed as cases for review; e.g. Canvas, Zoom, Panopto, current review of WordPress MU instances (Middlebury, MIIS)

b) how do we ensure that the projects are vetted both in terms of their technical feasibility and their degree of ‘strategicness’?

  • Suggestion that ACTT could serve as the recommender for the portfolio team
  1. c) what should be the relationship between this new group and the ACTT?
  • Is this portfolio team a distinct group or is it a slight expansion of the current ACTT model; need to articulate the key roles of the two groups and determine whether the roles are distinctive or overlap within the new governance structure [unresolved]
  • Strategic goals and cross-institutional planning may help to make the relationships between portfolio team and upper levels of governance [Mike suggested he would bring this back to Advisory Team for clarification]

 

Additional Discussion

Potential scenarios for portfolio and ACTT:

  • Continue as two separate teams (ACTT and a Portfolio team)
  • Integrate of ACTT and portfolio team into dual purpose group
  • Disband ACTT, take best of and bring to portfolio team

ACTT currently serves a particular purpose in reviewing cyberinfrastructure systems and platforms. It seems a Portfolio team would have a more governance focused role; the way it works now, is stakeholders present a need, and ACTT tests it out and helps to draft a recommendation…

Middlebury Space / Facilities Committee might offer a model for Portfolio team – this committee convenes people together at certain times during the academic year to share needs, projects so that there is awareness of what people are looking to accomplish; the committee then initiates process of prioritizing needs to draft recommendations and potential impact on budget

In this model, the separate Portfolio Team would engage programs to understand directions and needs; refer cyberinfrastructure projects to ACTT for research, review, recommend – help upper levels prioritize based on strategy

 

Concerns

Current ACTT Core members are on numerous teams and committees – it would be difficult to be called to participate on an additional committee

  1. d) what should be the membership of the group to cover the entire institution, and ensure proper vetting (see item b) [unresolved]

Additional questions

  • How does portfolio team’s project review work connect with the budget planning process? [unresolved]
  • Frequency of meeting (suggested bi-weekly)? [unresolved]

 

Action Items

 

  • Clarification and decision on unresolved questions, especially whether the discussed Portfolio team is a distinct group or whether there is clear overlap of ACTT and Portfolio group purpose [Mike and Jon – Portfolio Team Conveners]

ACTT Proposal for the Adoption of Panopto

Why

The ACTT recommended a fall 2016 Panopto Pilot, following the spring 2016 evaluation of streaming media and video asset management services. 10 Undergraduate and 8 MIIS courses used Panopto for video streaming. Students that also used Canvas in their courses could access video from Panopto, however they had to log in again. Some faculty at MIIS also used the webcasting feature successfully, including interactive discussion and note-taking features. Sharing videos via Canvas site embedding and through a link has resulted in a good user experience, however it currently requires separate logins to Canvas and Panopto platforms.

Panopto has indicated that it would add the following features to the video streaming service by December 17th:

  • Quizzing — Instructors can add multiple choice, multi-select, and true/false questions into any video using the Panopto editor. Viewers can take quizzes in the interactive player, and instructors can access real-time reports of all responses.
  • Captions — Users can access Panopto’s machine-generated speech-to-text captions and modify them in the video editor. In addition, users can customize the color, size, and position of captions during playback.
  • Primary Video Switching — For multi-camera recordings, video creators can switch between primary video feeds using the Panopto editor.
  • Enhanced Editing — Adding the ability to upload custom thumbnails, and to upload and manage slides within the video timeline.

A shortcode plugin for WordPress has been added to sites.middlebury.edu/sites.miis.edu. Currently it is not possible to add a Panopto video to Drupal, but other schools have solutions for embedding in Drupal that they are willing to share.

Feedback on Panopto has been generally good, and it has been useful for the classes that did use it. Departments are interested in the service that Panopto provides.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Panopto to the ITS fiscal year 2018 budget.

  • Middlebury contracts a Panopto enterprise license for 3-5 years
  • Middlebury encourages Panopto to provide better integration with Canvas
  • This will enable the decommissioning of Middmedia, Muskrat, and other video streaming services in a separate project. This should be considered at the end of FY19.

 

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Panopto. There is some work being done by Panopto technical staff to provide better integration with Canvas, they have let us know it is scheduled to be completed by December 17, 2016.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Panopto Pilot continues Spring 2017
Test LTI – Pilot Spring 2017
Implement Panopto including SSO and Canvas LTI Media Services and Academic Technology June-July 2017
Train Middlebury and MIIS HelpDesk & Media Services staff June-July 2017

Support

Outline of responsibilities

What Who
Panopto Support available to users 4 authorized contacts may receive support via: phone, email

General users may use chat and web tickets
Pedagogy/Instructional Design-related support Primary: Academic Tech, DLC, DL

Backup Support: Media Services
Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL
Training Media Services, Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.

 

ACTT Proposal for the Adoption of Zoom

Why

We investigated alternative web conferencing services for remote work, collaboration, and online learning. Our Adobe service provider will be discontinuing their education pricing for Adobe Connect licenses, doubling our costs.

A number of services were identified; some of them were also being investigated through the IT Unified Communications project. We first inventoried the features of each service and then identified the top three services to compare with Adobe Connect. 15 people from ACTT Core group and extended ACTT at Middlebury and Monterey groups compared the user experiences of the three services with Adobe Connect and each other.

Zoom was selected because it had the best user experience of the services identified after having tested it in all three categories named above: remote work, collaboration, and online learning. It had a good reputation amongst users and was being successfully implemented in a variety of mission-critical contexts: an online class, in an Envisioning Middlebury community initiated conversation attended by 30 people on the topic of distance collaboration and remote work, in a global virtual nonproliferation education forum coordinated from Monterey, and in a variety of other use cases. The enterprise license cost was also comparatively lower.

Integrated access to reliable, scalable, and flexible web conferencing for all Middlebury students, faculty and staff will be realized by adopting Zoom at the enterprise level (all Middlebury). The potential impact of this investment in shared resources include improved communications, outreach, and teaching innovation.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Zoom to the ITS fiscal year 2018 budget, replacing prior services.

  • Middlebury contracts a Zoom enterprise license for one year
  • Middlebury contracts with CirQ LTI to allow Zoom-based web conferencing for online and hybrid courses to be available through Canvas

 

Cost

Proposed FY 18 Zoom cost: $41,000 annually

Host licenses for all Middlebury users, 470 100 capacity meeting rooms and ten 500 capacity meeting rooms. In addition to offering a web conferencing solution, Zoom has the potential to phase out and replace existing video conferencing services, a significant savings for Middlebury over the next few years.

Comparative cost of Adobe Connect:

Actual FY 17 Adobe Connect Cost: $18,000

Proposed FY 18 Adobe Connect Cost: $36,000

  • (discontinuing educational discount)
  • 80 host licenses and 2 webinar rooms accommodating 500 users

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Zoom. Also, the pilot license will be extended during Spring 2017 to transition users from Adobe Connect to Zoom.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Extended Zoom Pilot, Transition people away from Adobe Connect Spring 2017
Test LTI – Pilot Spring 2017
Implement Zoom including SSO and Canvas LTI Media Services, CSNS and Academic Technology June-July 2017
Decommission Adobe Connect January-May 2017
Train Middlebury and Monterey Institute  HelpDesk staff June-July 2017

Support

Outline of responsibilities

What Who
Zoom Support available to users Tier 1 Vendor support via: phone, email, chat
Course-related support Primary: Media Services*

Backup Support: Academic Tech, DLC, DL
Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL
Training Media Services
Academic Consultation Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.