LIS at the Student Services Fair

Last Friday,  LIS had plenty of representation at the First-Year ‘Student Services Fair,’ which was held concurrently with the Academic Forum in (a steamy hot)Kenyon Lobby. Mary Backus, Pij Slater, and I were there as staff members; Christine Wemette & Fernando Sandoval Jimenez represented the Helpdesk students. As first-year students came through Kenyon lobby after being at the Forum & stopped by a table to get information, they received a sticker for their “Road map to Student Services” flyer, which eventually led to an ice-cream reward.

What topics did they ask about?

  • Wireless!
  • Printing/Paper-cut
  • In-person tech help
  • MS Office
  • Checking out materials
  • Course hub/Moodle
  • Library catalog
  • Misc. computer questions: Ethernet vs wireless, Mac vs. PC, etc.
  • Misc. questions about student life at Midd

Fernando was quite the recruiter for prospective Helpdesk student workers. It was a great chance to meet new students, to hear how their first week was going, and to learn how to respond to some of the most common tech-troubleshooting questions.

One thought on “LIS at the Student Services Fair

  1. Joy Pile

    On Wednesday February 6th, I along with Pij, Nate, Ian Burke and a couple of students staffed the LIS desk at the activities fair for the incoming Febs. The questions we received were similar to the ones Richard helped to answer in September.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>