When Tim Spears in his recent blog posting about what is a provost failed to mention LIS by name as part of his universe, I complained. And like any administrator worth his salt, he turned my complaint into an assignment for me to complete: write a guest blog entry that introduces his readership to LIS. I chose to write about an interesting conversation I had with a student at a lunch we had to meet some of the LIS students. (The post got picked up by MiddBlog, but attracted no comments, alas.) To continue that conversation in this space, I wonder what channels both formal and informal we have to make sure that our services stay aligned with evolving student needs and preferences.