Effective January 1, 2017 Business Plans, Inc. or ‘BPI’ provides flexible spending accounts services to Middlebury under it’s ‘myCafeteriaPlan’ service. It is not affiliated with Cigna.
Rollover Contributions
Did you have unused 2016 Health FSA funds? 2016 FSA balances eligible for rollover have recently posted to participant’s 2017 FSA accounts. You can log into myCafeteriaPlan.com to see any rollover credit you may have received.
To register for the electronic portal just follow the easy instructions available at this link: http://www.middlebury.edu/system/files/new_user_login_information_extended.pdf .
By the way, if you didn’t enroll in a 2017 flex spending account, but you were eligible for a rollover of a 2016 Health FSA balance, then a 2017 FSA with myCafeteriaPlan has been established for you and you will soon receive a debit card in the mail; please watch for the envelope with the bright red “Benny” card inside.
Substantiation Requests
The IRS requires that all flexible spending account (FSA) transactions – including those made using an FSA debit card – be substantiated. This means that the eligibility of each transaction must be supported by an itemized bill or explanation of benefits. Substantiation is the participant’s responsibility, however our FSA provider, myCafeteriaPlan, monitors FSA accounts and contacts participants, as needed, to remind them of missing documentation.
There are several options for submitting FSA claims and providing substantiation:
- If you use your FSA “Benny” card to pay for services you must take extra steps to provide the required substantiation for all claims except for prescriptions (which auto-substantiate). HR recommends that users submit receipts or Explanations of Benefits to myCafeteriaPlan immediately after using the Benny card to ensure uninterrupted FSA access and to avoid tax consequences. Receipts or Explanations of Benefits can by submitted via mail, fax, the web portal or the mobile app.
- If you file FSA claims with a paper form through the USPS or fax, and include a valid receipt or Explanation of Benefits with your FSA claims, your substantiation obligation has been met, and you are not required to do anything further.
- If you file claims using the myCafeteriaPlan web portal or mobile app, and upload scanned or photographed itemized receipts or Explanations of Benefits at time of claim submission, your substantiation obligation has been met.
To help the Plan and our members remain in compliance with IRS rules myCafeteriaPlan will reach out to participants to request missing substantiation. Depending on users’ account settings this contact may be via work or home email address, USPS mail, the myCafeteriaPlan web portal or the mobile app. Remember to watch for email or mail from MyCafeteriaPlan. If you receive a request for substantiation from myCafeteriaPlan please respond promptly; if you do not respond within 68 days from the first correspondence, your FSA Benny Card will be put on temporary hold until proper documentation is received and ultimately there will be tax consequences. Remember, documentation can be easily submitted via the online portal, myCafeteriaPlan.com, or via Mobile App, fax or mail.
If you have questions or need assistance, please contact myCafeteriaPlan at 1-800-865-6543 or Human Resources at (802) 443-3372.
Remember: It’s easy to set-up access to the member portal for mycafeteriaplan.com – just follow the instructions at this link: http://www.middlebury.edu/system/files/new_user_login_information_extended.pdf .