Present: Mike Lynch, Mary Backus, Danna Gianforte, Mike Roy, Carol Peddie, Chris Norris, Shel Sax, Terry Simpkins and Doreen Bernier
- The team discussed possible projects within LIS that could use the assistance of graduate interns. Some thoughts and suggestions were to assess LIS communications and setup a system that would be sustainable after their employment term ended, assisting with cataloging of the Chinese gift, course management systems training, and network help.
- Carol will distribute the 360 evaluation used by the teams to the ADs and these need to be completed by Friday, 2/18.
- We discussed iPad support on campus. As the use of iPads and other mobile devices expand on campus, we need to be able to provide basic support and handle privacy & security issues. Chris Norris, will prepare a basic checklist and training instructions for the helpdesk staff and will assist in training efforts. We’ll also purchase additional iPads and mobile devices as appropriate for the Helpdesk and for each area to use in order to gain familiarity and provide support. We also need a policy explaining that we will be supporting connectivity issues, not individual applications. We discussed the idea of a formal users group as a place where users can ask questions not covered by the Helpdesk. We discussed creating a task force to test new mobile device operating system.
- The ADs continued their discussion about security policies presented last week by Ian Burke. We decided that the change management policy needs further review and revision, along with the incident response and monitoring policy. The ADs are tasked with closely reviewing these documents and will discuss it further at the AD meeting in two weeks.
Thanks for reading
Terry & Doreen