The LIS web team is at it again! In a effort to improve the user experience on the LIS website we are conducting usability testing. For a few weeks you’ll find obtrusive mint green boxes in the corners of the Library, Helpdesk, and LIS pages. These are very short usability surveys. Simply click on “Give Feedback” and then answer each question by clicking the location you’d go to find various pieces of information on each page. Each survey contains only a handful of questions so please participate when you have a moment.
Presenting part 2 of 2 blog posts describing usability testing methods of the LIS Website team (as promised in the Usabilla post).
The Team presented the results of our findings at a meeting with Area Directors and since the presentation itself does a good job of providing an overview of the other tools we used, here it is: Web Team Recommendations. We will be passing the torch to a new iteration of the LIS Website team soon. They will be charged with following up on the status of these recommendations (among other tasks). In addition, we’ll be sharing these recommendations directly with the people in charge of the specific areas of the site.