Tag Archives: downtime

Sunday Downtime Notice for April 18, 2010

LIS will occasionally perform maintenance on systems during a scheduled window of Sunday 8AM-10AM EST. The following systems may not be available during that time this Sunday, April 18, 2010. If you have questions or concerns, please contact the Helpdesk at helpdesk@middlebury.edu or (802) 443-2200.

This week there may be a brief interruption in Webmail service.

Sunday Downtime Notice for April 11, 2010

LIS will occasionally perform maintenance on systems during a scheduled window of Sunday 8AM-10AM EST. The following systems may not be available during that time this Sunday, April 11, 2010. If you have questions or concerns, please contact the Helpdesk at helpdesk@middlebury.edu or (802) 443-2200.

  • Segue and Concerto
  • WordPress
  • Museum of Art website
  • Undergraduate Research funding database
  • Study Abroad course information database
  • Archive of old Content Management System
  • HEAT, the Helpdesk’s ticketing system
  • Blackberry Enterprise Server
  • ILLiad
  • Key Survey
  • Athletics Scoreboard and Roster database
  • Sports medicine database

Additionally, editing on the college’s main website (www.middlebury.edu) will be disabled for a few minutes while we import student employment job descriptions into the database.

Planned Downtime Announcements

During a recent meeting within the Systems and Infrastructure Area we were discussing the practice of regular Sunday morning downtime. We decided to revise our practices given the increased reliance and visibility of our various systems. We are going to remain using the same time period, Sundays from 8AM-10AM. However in the short term we will communicate all planned activities for the weekend ahead to LIS by Thursday at 5PM. In the near future,  we will also have a webpage to list this planned work which we can use to help identify potential conflicts.  We also plan to make targeted announcements to the potentially affected groups in some sort of automated fashion and perhaps also develop an opt-in listserv to allow anyone who cares to keep track of such announcements. We think this greater transparency will allow us all to be more aware of and hopefully minimize possible disruptions.