See the Library Journal article “Colorado State Library Expands Online Training Site” for information on technology training materials that may be relevant for the Library and ITS.
Excerpt:
“The Colorado State Library (CSL) is continuing to build out its Library Creation & Learning Centers website, a free online resource where libraries throughout the state and beyond can access interactive technology and customer service training modules for staff, Maker space programming ideas, curated links to digital creation software, and more.”
“Using Articulate Storyline authoring tools, Faccioli also created a new series of interactive online training modules that communicate several key concepts from the in-person workshops, including how to conduct a technology reference interview; how to assess staff proficiency with technology; how to create resources to help with common questions; how to use effective one-on-one technology training techniques; how to deal with challenging patron situations in a positive way; how to tailor training techniques to the needs of adults; and how to design technology training classes for groups.”
Includes a Technology Proficiency Checklist for the really basics skills and instructional materials that would be helpful if ITS ever offers a basic computing class for staff.
I really like that checklist Brenda and a class by ITS for Staff that reinforces those skills would be a great thing to have at Middlebury!