Tag Archives: International

Parliament of Czech Republic

Parliamentary Institute, Parliament of Czech Republic

Ashley Quisol, 2011

This J-Term I worked as an intern in the Parliamentary Institute of the Chamber of Deputies of the Czech Republic as well as for the CEVRO Institute. Parliamentary institute “performs scientific, research, and training tasks for both Chambers of Parliament, for Parliamentary Committees and other sub-bodies, Deputies, Senators as well as for the Chancelleries of the Chamber of Deputies and Senate” and the CEVRO Institute is a private college is focused on education and research in the area of social sciences with practical use in public life.  Though when I applied, I only specified that I would be working in the Parliamentary Institute, the activities of both organizations greatly overlapped and so I found my self working at both locations- Mondays and Fridays in Parliament and Tuesdays-Thursdays in CEVRO.

In Parliament my main responsibility was to translate an exhibition for parliament titled “The Path to a Modern Parliament.” This was extremely time-consuming since it covered parliamentary history and procedure and ended up being about 40 pages worth of word documents. It was beneficial to me in two ways: firstly, I had the chance to learn more about the history of Czech politics, architecture, and important figures, and secondly I was able to enlarge my Czech vocabulary, especially in terms of vocabulary pertaining to politics. Both of these skills are very hard to acquire and will be invaluable in the future.

In addition to translating, the exhibition, I also helped to prepare materials for visiting delegates, edited information on their website, and fact checked a book in process. Working in parliament was rewarding not only because of the hard skills that I learned, but also because of the human interaction and insight that it provided me; I worked at all times with at least two other people and their political opinions and views on certain issues certainly provided me with new perspectives.

My responsibilities in CEVRO were slightly different.  The institute was compiling a proposal for a grant to study the effects and benefits of online voting, especially at a national level and I researched and summarized specific data concerning this phenomenon.  Additionally, I researched information about referenda in Europe, especially relating to the EU constitution, and I compiled the overwhelming large amount of information into a manageable package for the institute. I also translated at CEVRO changing the class descriptions and syllabi from Czech to English so that the institute can better cooperate with its partner school in England.

All in all, this internship was a unique experience. Though at some times extremely challenging, it was always enjoyable and worthwhile. I feel that I am not only more educated about Czech history, but I am also a better converser than I had been previously. I am so grateful that I had to opportunity to pursue this internship and I thank Middlebury College Career Center for allowing me to do so.

Contact the Career Services Office for more information on this internship!

Centre de Santé de Hann/Mer

Centre de Santé de Hann/Mer

Marietou Faye Paye, 2010

My internship, which debuted from the fifth of January of 2009 and ended at the end of the month, was done in the capital of Senegal, Dakar, in the health field. During my internship, I witnessed both the positive and negative sides of the healthcare. I worked in the field of pharmacy but I was also given the opportunity to work in the laboratories of the health center in Hann/Mer, Dakar and in the biggest hospital of Dakar, which is Hopital Principal de Dakar.

At the Centre de Sante de Hann/Mer, I worked in the pharmacy and laboratory area. Because my interest was in both pharmacy and laboratory work, though my internship was to be on pharmacy only, my supervisor gave me the opportunity to work in the laboratory of the centre de santé. As a pharmacy intern, my job was to know what medications were available and what was sold. I was responsible for overlooking the daily flow of the pharmacy. The pharmacy was strict about its budget because the country has shown the corruption that resulted in the hospitals because of money. The hospital, with the daily diary of the pharmacy, had a monthly meeting where the situation of the pharmacy was discussed. Because of the time of the year, the pharmacy was not as busy and therefore, did not operate as much. However, the laboratory I co-interned in had a many patient to view daily.

On my first day at the laboratory, I observed the labor that was to be done. After the first few days, I was responsible for analyzing blood and urine of patients. I had a microscope, chemicals reagents, a centrifuge and a machine to analyze bloods and urines. Determining the blood group of a patient required four reagents and manual labor. I was to determine whether the patient had blood type A, B or AB (+ or -)  and if the result showed it to be none of the above, I was to have the patient be sent to an institutions with more advanced materials to determine whether or not the patient had blood type O (+ or -). Our center did not have enough materials to positively declare such blood type for a patient. For the urine and blood, I was to analyze them in slides. My job with the urine was to prepare two fresh slides and color one of them. For the uncolored slides, I was to look for epithelial cells, red blood cells and white blood cells, which were bound to show up if infection existed. For the colored slide, my job was to look for white blood cells, bacilli, cocci and trophazoites. I was also responsible for counting trophazoites and white blood cells in the slide of blood I colored, which is a method I had already learned in my Cell biology class. The blood was also used to count the patient white blood cells, red blood cells and hemoglobin. I was responsible for determining all of these, which in turn gave me an insight in the medical world.

With the amount of information I learned from school, I was able to work better in the pharmacy and laboratory. This allowed me to show my interests and also to be able to work in the lab. I was able to put into lots efforts in the lessons I was given because I had an understanding of the subjects. Overall, I would say that I have put in lots of efforts and thoughts into this internship. The subjects were vastly interesting and this allowed me to keep continuous interests in what I was doing throughout the internship.

With an understanding of the issues that are involved with the healthcare systems of Senegal, I was able to have a better understanding of what I need to do in order to successfully operate as a pharmacist and a scientific researcher in Senegal. My ultimate goal is to settle in Senegal where I can participate in the betterment of the country especially in the health field. I have witnessed that access to materials that enable the health centers to operate efficiently is one of the major issue. This gave me the idea of researching current organizations that are working on providing materials for free to the hospitals in Senegal. I was able to find organizations called ActionTeranga and CDC, whom I plan on working with. I also understood that I need to work more in the hospitals in the country in order to have a greater experience in these fields and better understanding of the people. Therefore, I was able to speak to the chief of the laboratories of Hopital Principal de Dakar, who explained to me that they are organizing programs with other nearby countries and that I would be able to participate in their programs in the future. There are so much more that can be done. However, this internship has given me the opportunity to reshape my future plan in order to attain my goal of improving my natal country.

Overall, I learned an extreme amount of information, especially because this was my first experience working with patients. It was interesting to know the manual labor that had to be put in when technology is thought to be advanced and ample. I felt very good about my internship because it reinforced the lessons I had learned in my Cellular Biology class. Some of the skills that I had already learned were put into use, which allowed me to show to my supervisors that I had some knowledge of the fields. In the pharmacy, the lessons that I learned in my organic chemistry class came into use when my supervisor gave me papers from the medicines to read and understand. Overall, it is an experience I would like to relive as it had reinforced my desire to enter the field. And with the amount of difficulties faced by the workers of this centre de santé, I was able to see what it would take to become a pharmacist and a scientific researcher in Senegal.

Contact the Career Services Office for more information on this internship!

Biblioteca David Kitson

Biblioteca David Kitson, Costa Rica

Megan Nesbeth, 2011

The fact that I was able to have the experience of teaching English in Costa Rica as part of my college experience is singularly enough to convince me that choosing to attend Middlebury was the right choice.  If you had asked me, when I graduated from high school, what I forecasted my future college career looking like I would never have expected teaching in Costa Rica to be a part of my journey, yet this experience has affected me so greatly that I am sure that it will play a large part in shaping my remaining time at Middlebury and my general outlook on life.

For a month I walked the tightrope between being a gringo (American ex-pat) and a Tico (native Costa Rican) as I lived in Nosara, a small town where everyone knew me as one of the Middlebury English teachers.  In the most concise terms my responsibilities were simply to teach two English classes – one to children and one to adults each day.  As simple as that sounds the preparations necessary to accomplish my duties and the stamina to carry out my plans were far from easy.  Don’t get me wrong, eventually I got the hang of teaching, we all did, but as someone who has never taken a teacher’s ed course, had never had formal teaching experience before or even the desire to be a teacher this internship was a lot of work.  Just teaching on the board is never enough, especially since the director of the program insists that no Spanish be spoken in the classroom.  There is always something more that not should, but must be prepared.  In addition to requiring hours of planning teaching is a constant performance for the duration of your class.  Teaching is also a job that comes with a large amount of accountability because not only do you answer to a boss, and in our case receive constructive criticism from two mentors who would observe our classes, you are accountable to the parents who pay for their children to attend these classes and the adult learners who pay their own way, and accountable to the students who are giving you their time.  All in all, it is very easy to see when a class is working or not because the students can either use what you are teaching them or they stare back at you with blank and overwhelmed expressions written on their faces.

Each morning I would wake up, have some personal time, get ready for work, review the lesson plan for my morning class with my co-teacher, Evan, and then go teach an hour and a half class to twelve high-schoolers.  Due to the number of students who signed up for the Colegiales (High-schoolers) course and the group dynamic between those students we decided with our on-site mentors that it would be best to teach a larger class together than splitting the students into two smaller groups to teach smaller classes.  The main challenges of teaching the Colegiales class was keeping the students engaged and having fun during what was essentially voluntary summer school and always remembering to account for the differences in cognition levels between our youngest students aged thirteen and fourteen and the oldest who was twenty-two years old.  Team-teaching is wonderful because it gives you another person to lean on when you encounter difficulty explaining a concept, another person’s energy to build off of, and even just someone to keep the class moving if you need a bathroom break during the class.  Yet like any form of collaborative work, team-teaching presents its own set of challenges.  You have to learn how to transition seamlessly from a section that you are teaching to that which your co-teacher is teaching and vice versa.  You have to learn how to respect each other’s time in terms of deciding when to plan your lessons for the next day.  You have to learn how to adapt your own teaching style, which is itself constantly evolving, to work with that of your partner and you have to learn how to see what your partner is seeing so as to help each other successfully execute the activities that you propose.

For both the children’s and adults’ class we prepared a daily lesson plan for the class.  In the case of the children’s class we made many posters and visual aids to teach our lessons,  we prepared flashcards, bingo boards, pictures for concentration, and the materials for a variety of other activities depending on the day.  For the adult class in addition to preparing my lesson plans I spent a lot of time using the resources available at the library to teach various grammar points and finding the best activities, references, and worksheets that I could to photocopy for my class.  With them I made posters as well.  In both classes, but more so with the kids, we played a lot of physical games to keep them moving and energized.

Whereas the children in the morning were divided by age into the class that Evan and I taught and two other classes that Kelly and Pat taught the adults were divided based on their skill level in English.  As the Midd student with the least amount of Spanish I took the most advanced group of adult learners.  Ironically enough the biggest challenge that I ended up facing with my adult class was their high skill level.  Once you get past the point where all of your students are functionally proficient in a language each person has unique things that need to be fixed so you run into the problem of trying to teach to those specific needs and in the process forcing the other students to sit through review.  Eventually I got into a rhythm where I learned how to plan multi-level activities so that all of my students could practice the same skill at the same time, but each at the level that is right for them.

Now that I am back at Middlebury I can see how far reaching the effects of my time spent in Costa Rica are on my life.  My time in Costa Rica wasn’t only about teaching.  It was the whole experience of living on my own in another country and taking in Costa Rica.  Really this wasn’t just an internship experience, but a mini-semester abroad.  New senses of confidence, self-assuredness, and calmness have all entered my life since returning from Costa Rica.  For the first time in a long time I am trusting myself and doing what I want to do instead of what I think that I should want to.  My month in Costa Rica will easily rank as one of the best experiences of my life for years to come.  It taught me that I can live on my own, that maybe one day I will teach adults again, and that life doesn’t have to move at a New York pace at all times.  Sleep has value as does waking and it is a beautiful thing to allow your body and life to once again be dictated by the rhythm of the sun.

Contact the Career Services Office for more information on this internship!

Emerging Asia, Shanghai

Emerging Asia

Chen Lou, 2011

My supervisor’s name is Mr. Adil Husain, he graduated from Middlebury in 2001, and was a political science major. During my first meeting with him, I learned about the company’s history, its objectives, customer bases, and some cases they did for the past two years. It is a very young and ambitious company that aims for the emerging market in Asia, mainly for China. I also signed a confidentiality agreement with Emerging Asia, so that I would not let out any important information about the company or its customers even when I finish the internship. After the meeting, Mr. Husain kindly invited me to lunch with other three staff. Since the office is in the busiest district in Shanghai, there were numerous restaurants and shopping malls around it, so there wouldn’t be lots of troubles for me to have lunch for the next five weeks.

The first week was a little hard for me with the jetlag and stomach sickness. I had to get up at seven every morning so that I could save the time for bus. Although the company was small, it had a very organized system for staff to exchange information efficiently, and I even got my own email account at Emerging Asia. Since there was no projects going on at the end of the year, Martin, who was the company’s senior consultant, put business development as the top assignment to do. The company aimed to expand its business with local Chinese firms as well as global corporations that owned business in Asia. They started to put down a contact list of Fortune 500 companies with Asian branch, and I was asked to participate in this process. It took me a while to digest all the information and to learn how to find the contact information of a company’s executive or manager, so I did not make a lot of progress on the business development project on the first day.

On the next day, I noticed that the Fortune 500 list Martin gave us was dated back to 2006 when many investment banks were still on, so I found the latest version of Fortune 500 list online. Martin and Jessica were glad about the new list. Jessica and I worked through the list alphabetically in order to make it more efficient. As I started to gain more knowledge on internet searching, my working progress improved a lot. I used ‘google’ and ‘linkdin’ to search for the executive’s name and email address, and tried to be as specific as possible about the company’s information and industry field. Jessica helped me a lot on finding names as well as improving my Excel skills.

Martin assigned me another two assignments besides business development for the second week. He told me that since I studied abroad the longest time among all three of us, he wanted me to train Merry, Mr. Husain’s assistant to standardize the using of English for phone calls and so on. I was flattered about his request to apply my language skills, so I spent an hour with Merry and used my past experience at CCAL office as a student receptionist to teach her some common telephone languages. The next day, Martin gave me another project to do, translating all the company’s introductory materials into Chinese. Since Emerging Asia only worked with English-using corporations outside China in the past, Martin thought it would be very helpful to have a Chinese introduction of the company if they wanted to expand within the Chinese consulting field. The introduction was in powerpoint format, and there were over 10 pages, including the company’s structure, its services, customer bases, and some successful portfolios. Martin wanted all in formal business language, which means short sentences with clear and exact meanings. I wrote academic papers in English in the past, and didn’t know much about Chinese business language. Therefore, I spent a lot of time on polishing my translation as well as with Microsoft powerpoint.

During my third week at Emerging Asia, Mr. Husain was also back from his vacation, and he assigned me a new project. He wanted me to do a 6-page English introductory slide show for one of his customers about a business strategy called war gaming. Mr. Husain lent me two of books and asked me to put in a draft before formatting it into powerpoint. I read the chapter regarding the war gaming strategy, and did some research on the internet. On the next day, I handed him a brief version consist the theory and an example. Mr. Husain was satisfied with my summarizing skills and asked me to put one of the cases Emerging Asia did into the example, and to specify what services we could offer as a consulting firm. This was a little more difficult than simply generalize what I read from the book and from internet. I spent two days developing the powerpoint file, and in order to make it straightforward to the audience, I used bullet points and graphs a lot, which challenged my logic thinking as well as language abilities. When I emailed him the first draft, Mr. Husain was not very satisfied with my page layout and the illustration on our case. I realized that this project was very different than a slide show presentation at school. When I presented a slide show for my class in the past, most of the time there would be just some general points about what I was going to talk about, and I often insert images in to make it look more interesting. A slide show for a customer, on the other hand, should be very carefully proof-read, and the format should be perfectly designed. It was about how to make each slide carry as much as information possible yet clear to read and easy to understand, and the language as well as page layout should be very formal in a business way. I made changes according to Mr. Husain’s comment, and sent him the second version, then the third version. It was until the forth version that he approved my work.

Meanwhile, I saw Martin and Jessica did telephone interviews for their last projects, and learned a lot from it. Interviews were called primary research for consulting firms, and it was one of the most often things that consultants do. Especially in China, since there wasn’t a well-developed database as US did, most consultants get their first-hand information by making phone calls. Telephone interviews were very hard to proceed. First of all, the interviewer needed to have the precise information about the company and the interviewee, by undertaking enormous second-hand research through internet, newspaper and so on. Interviewees consisted people from every field that possibly knew about the targeting information, and they were put in different categories considering how difficult would it be to ask them questions. For instance, former employees were more likely to tell the interviewer about their past experiences of the company rather than the current ones. The consultant brainstormed all the potential interviewees who might be useful for the information, including insiders, customers, consumers, dealers and so on. The next step would be to design a sheet of questions to ask different groups of interviewees. After the preparation, the consultant would start the interviews. It was very tricky to get the ideal answers; therefore the interviewers needed to react quickly and wisely depends on different situations. Moreover, it required patience and persistence. Most people were not willing to be interviewed, so consultants sometimes go around the corner and act different roles such as dealers, customers, etc. Although I didn’t perform a telephone interview by myself, I learned a great deal by observing Jessica and Martin’s work.

During my fourth week, Mr. Husain had a new project for Jessica, who was a junior consultant to take on lead, a competitor intelligence service for medical device manufacture. Mr. Husain asked me to participate in the preparation process as well. The targeting company was a multinational corporation which had extremely complicated operating branches in China. The customer wanted to know in details about this competitor’s structure, its marketing strategy, and its dealer and customer information. We started off with secondary researches, such as visiting the target’s websites, and tried to build up a contact list. The large medical devices market in China was overseen by the government, especially the purchasing and selling market. Only large public hospitals had the resources and abilities to utilize these medical machines such as CT, MRI and X-rays. The contact list was especially hard to find since most of the information that we need were either missing or wrong from the internet. Martin then found a great way to obtain the correct information; he went to the largest human resources database in China, and discovered that most people’s working experiences in their resume contained very useful information for us. As a result, I started to go over people’s resumes that were related to the targeting company, and the outcome was surprising. I came out with a long list of hospital names and dealers contact information. For this human resource database, the headhunters or companies could look up for their desirable candidates anonymously and paid a limit amount of money to receive their real contact information. Again, I learned a special ‘Chinese’ way to perform consulting researches from Martin and Jessica.

On my last two days, Mr. Husain asked me to do 4 briefings for him in order to prepare him for the coming meetings with the potential clients. The briefings were my last assignments at Emerging Asia. Although it was not as challenging as the ones I did, I put in a lot effort to meet Mr. Husain’s requirements as best as possible.

By the way, Mr. Husain also asked me to “take charge” of finding a good restaurants for Emerging Asia’s annual dinner and after-dinner entertainment because I live in Shanghai. It made me feel really warm that they treated me as one of the members in the company. We had a great dinner and I also met Mrs. Husain. They were both fabulous people. Mr. Husain asked me to contact him anytime for future references, and he said he was more than willing to write me a good recommendation letter, and I really appreciated that. The past five weeks had been a wonderful experience for me, and I became friends with everyone in the office.

Contact the Career Services Office for more information on this internship.

ICBC Ltd Zhejiang

Industrial and Commercial Bank of China Ltd Zhejiang

Jia Liu, 2011

During the past January Term I did an internship in ICBC Zhejiang Provincial Branch International Banking Department. Since its foundation in 1984, Industrial and Commercial Bank of China has fully undertaken industrial and commercial credits and savings businesses which were originally transacted by People’s Bank of China, therefore it has taken on the responsibility of accumulating the social wealth and supporting the national construction.

My main tasks were dealing with international letter of credit (L/C), collection and some translation. Based on need and Chinese New Year break schedule, I worked from Dec 29 to Jan 26, and volunteered with some of my colleagues on weekends to a middle school in another town, teaching basic Economics knowledge and helping them develop a sense of finance managing. I’ve learnt a lot from this internship, not only did I gain knowledge in international trade, but customer service as well. Although I am not sure if working in a commercial bank will be my future career since this job is not directly related to my major, I feel this experience is really valuable.

During a work day it was common to meet with four or five customers and deal with eight to ten sets of documents. After several days’ training and hands-on practicing I had been familiar with all the L/C requirements. Besides, I learnt a lot about customer service as well. One day Ms Zhou, an employee sitting near Mr. Li, who’s one of my partners, was away for a moment. A lady who’s handing in some documents to her came in and asked me where Ms Zhou was. I said, “Oh, please wait for a moment here. She’s out in our manager’s office and she’ll be back in a minute.” Then Mr. Li said what I should have said to the lady, “Please have a seat here. May I bring you a cup of tea?” The customer service of Mr. Li is really impressive and I immediately feel that I should care more for customers, and bring them better services.

The experience in the school was also impressive. Two of my colleagues and I went there twice in a month. The school was in a small town in the south of Zhejiang province. The economy there was not good and some students had difficulty financing with their education. We three provided economics knowledge, information about education savings and deposits, and brought the students stationery.  Banking in a developing country should not only be a business with people who have money, but should help reduce degrees of poverty and improve economy as well.

It is not super intense to work in a commercial bank, and one will have a lot of opportunities as a new member there. Since I did not have any sense about international standard banking practice before, everything was waiting for me to learn and understand. It is a pleasant experience to work with my supervisor and two colleagues. They provided me quite a lot hands-on tasks, as well as several books to read. The Science and Humanity courses I took in Midd made me serious and careful to details, which is essential in working. I believe my supervisor is satisfied and we all had an unforgettable month.

Contact the Career Services Office for more information on this internship.

Population Media Center

Population Media Center

Ioana Literat, 2009

During the month of January 2009 I interned at a media organization in South Burlington (Shelburne) called Population Media Center. I was very much interested in the type of work this organization does, because during the spring semester I will be completing my honors thesis on the use of entertainment-education for positive social change in developing countries, and this is exactly the field that PMC has been a pioneer in for the past 10 years.

Specifically, what PMC does is engineer partnerships between local broadcasters (producers, actors, directors, writers) in developing countries and stakeholder organizations like the UN, UNFPA, EngenderHealth, Amnesty, the Gates Foundation etc – who provide the necessary funding – in order to produce social content radio and television dramas that tackle critical issues such as reproductive health, gender violence, literacy, family planning, and so on.

The process starts with a comprehensive formative research, identifying the social issues that are most relevant in the country selected, and which can vary from female genital mutilation (FGM) in Sudan to child labor in The Philippines to abortion rights in Brazil. Then, PMC comes up with a detailed proposal, which includes the outline of the project, the issues of concern and a preliminary budget and sends it to organizations working in the respective fields. They have a huge database of sponsors and donors, so they are able to direct their proposals to the ones that are most likely to support such projects, or that have financed similar initiatives in the past.

After the proposal has been approved, the country directors (PMC has overseas offices with local staff in each of the countries it works in) begin the recruiting process, and then train the selected writers in the Sabido methodology, which is the core of the entertainment-education approach. Specifically, this methodology, developed by Miguel Sabido in Mexico in the 80s, addresses critical social issues by integrating them into long-running radio or television series, whose storylines are purposefully crafted to reflect choices and consequences surrounding controversial or grave issues. The method makes use of positive, negative and transitional characters, whom the audience can get build a personal relationship with over the course of the series, to send out positive messages that aim to stimulate behavioral change. For instance, in a series about female genital mutilation in Ethiopia, the mother of the main character starts out by being a fervent proponent of FGM, but once she sees the adverse consequences this procedure has had on girls’ health in the community, by the end of the series, she decides not to do it to her daughter and to raise awareness within her village about the possible risks of the procedure. Thus, a pillar of this methodology is its long-running serial format, which permits a deeper audience involvement and, due to the series’ consumption as part of the audience’s daily routine, is more efficient in encouraging positive behavioral change.

Finally, each radio or television project is followed by a highly comprehensive qualitative and quantitative evaluation, assessing its efficiency as a tool for behavioral change. This evaluation is adapted to the nature of the project, but it usually involves a statistical survey of listenership/viewership, an assessment of the knowledge acquired as a result of the series (e.g. how many listeners vs. non-listeners now know that you have to use a condom not to get AIDS, etc), and various interviews and focus groups, which often contain unconventional assessment strategies, like pictorial feedback (with “before” and “after” drawings). For specific series though, PMC also collaborates with health service providers and community leaders to measure the direct impact of the program. For instance, following a program on family planning in Nigeria, new users of family planning services had to fill out an on-site exit survey at the clinic, indicating what prompted them to seek out these services – in this case, for example, more than 60% of the clinic visitors indicated that it was PMC’s radio program that motivated them to come to the clinic.

In my capacity as intern, I mostly worked in the research department and the communications department. Actually I don’t know if I should even refer to them as departments, because the whole staff at the Shelburne HQ was 8 people in total, so I was working directly for the Research Director and the Director of Communications. For my research responsibilities, I compiled reports about the situation of various social issues in the countries that PMC is currently expanding to (Sierra Leone, Fiji, Nicaragua), for the formative research component used to assess the specific needs in each country. I also researched possible donors, and the humanitarian work that they have done in this area in the past, helping to identify possible recipients of the proposals I helped draft.

For the communications department, I wrote a large number of articles and reports for the web, as well as for PMC’s internal and external publications and newsletters, an activity which I thoroughly enjoyed because it familiarized me with the ins and outs of the production and evaluation processes. In order to write these articles, I had to read country reports from the overseas directors, interviews with the writers, focus group assessments, episode scripts, qualitative and quantitative evaluations, and so on, providing me with an inside look at the application of the Sabido methodology in practice.

Making use of my video editing skills, I also digitized some footage and reorganized their video library, preparing to make a promotional video that they can show to possible sponsors, which is a long-term project that I will complete along with my thesis in the spring. This proved to be very valuable help for them, because they had been looking for someone who could do this, since it will help them a lot with securing funding, and they have a lot of very poignant footage from the countries that they work in, which will surely give sponsors a good idea of the kind of work they do.

I think I performed really well during my internship – everybody really liked me and they were very very thankful for my help. Since the staff at the HQ is rather small and therefore have a lot of responsibilities, they were very pleased to have some extra help, and were thoroughly impressed by the quality of my work, praising my writing and my research skills. I am also very satisfied with my performance, because I feel I have been given the chance to put my best skills to use, and I do think that my writing and research skills are among my strongest points. At the end of my internship, they organized a little goodbye party for me, which was very impressive and touching, and they had cake for me, and gave me a nice gift and a card (which they had written in Romanian!!! so sweet!) which made me really really happy. They also said we will keep in touch and that I should let them know if I need a job after graduation, and that they will help me out with the research for my thesis. They said I can use all their documents and reports and I now have access to all their program evaluations, scripts, proposals, reports etc, which will undoubtedly prove to be an enormous advantage in writing my thesis, since PMC is the only organization in the U.S. that does the kind of work I am writing about.

Contact the Career Services Office for more information on this internship.

Vermont Institute on the Caribbean

Vermont Institute on the Caribbean

Melissa Espert, 2009

In the month of January, I did an internship for the non for profit organization, Vermont Institute on the Caribbean (VIC). On the fifth of January, I traveled to Puerto Plata, Dominican Republic and returned to the United States on the 31st of January. The specific project that I worked on is called the Healthy Neighborhoods Healthy Kids Program. This program exists to help empower the community, parents, schools and children in having a self-sufficient healthy neighborhood and personal well-being. During the month, I assisted Marisha Kazeniac, the executive director of VIC, in implementing smaller community-based projects with the students and parents at two schools (Los Dominguez and Gregorio Luperon). I assisted a few of the teachers (who were active members in the program) in classroom instruction and activities pertaining to the environment and sustainability. I planned additional activities and worked with a group of students; I specifically helped them to become more aware of their surroundings and gave them the opportunity to create ideas on how one (or a group of young people) can change the neighborhood for the better. I started the first steps of communication with some sister elementary schools in Burlington. The students in Vermont were also apart of the Healthy Neighborhoods Healthy Kids program. Lastly, I was to serve as a translator in a few meetings.

In this internship, I think that I performed well. I was very effective with the kids and with setting up the first stages of pen-pal communication with the schools in Vermont. Once I understood my responsibilities, I tried to break it down as much as possible, in order to work with the students. I especially think that I worked really well with the students. The concept of school and learning is not the same in the Dominican Republic compared to the USA. There is a major lack of structure, order, progressiveness, and the need to learn. The priorities of the students are completely the opposite in relation to students in the States. In the Dominican Republic, the students arrive late to school, walk around the school complex, constantly talk to their friends and play sports. Maybe, they would listen to one word the teacher says. For a large percentage of students, there is no passion to learn anything and do academic work. The students do not have any notion of being quiet, listening, studying and of discipline. Even the select group of students had problems with discipline, but it was a smaller percentage. Despite all of this, I was able to get them to learn about the environment, participate, become really interested in wanting to know more, write report cards about ideal neighborhoods and countries, become observant and think, and then write reflections about their experiences and what they discussed. I was not a master at Spanish, but I managed to communicate with them and fulfill the majority of the requirements. The students and I learned from each other. The most important accomplishment was that the students wanted to continue to create discussions, to do activities relevant to the environment, to learn more about being advocates, and to create change for themselves, their family and their community. Although, I did not get a chance to finish a mural and hand out the report cards to each class at that specific time, I mostly did what was required of me and fully enjoyed my experience there.

In the Dominican Republic, I learned that I definitely can not be a teacher because I do not have the endless amount of patience that others have in the field of education. But, this internship confirmed that I can be a life-changing mentor to people who share the same culture and background with me. I learned that I don’t like giving students the answer because they are capable of teaching themselves. I am only a vessel that they use to get to the answer, but I do not give them anything except time, a listening ear and an open mind. As mentioned above, I noticed that the school system is very different from the States. And even though there are many problems with the school system here, it made me appreciate structure, discipline and order from the few pivotal teachers in my life.

Overall, I loved this internship. And I miss the students there. I wish I had more time to work with them. Due to many holidays, faculty/staff school meetings and the weather, there was no school, so I missed some valuable time with them. This is a great program that will be successful in a couple of years. Because it is a new program and just getting started, it needs more time and organization to develop into a grander program, but it is definitely going in the right direction. I hope to visit the schools, the students and the teachers sometime in the near future because this experience definitely left an imprint on me.

Contact the Career Services Office for more information on this internship.

Cargill

Cargill

Jennifer Djupedal, 2010

Prior to my internship, I had very little knowledge of Cargill as a company.  I knew the “basic facts and figures” but did not know anything about the structure of the company or the everyday tasks expected of employees.  This internship expanded my knowledge of both of these areas.

I shared an office with Global Mobility’s tax expert, Sigrid.  She was extremely generous with her time and, whenever I had a question, would give a detailed answer complete with examples, if necessary.  Sigrid explained the structure of Cargill to me; she showed me a chart that lists the seven platforms of Cargill and the various Business Units (BUs) within each platform.  For example, Martin – my supervisor in Mechelen, is the HR manager of the starches and sweeteners BU under the Food Ingredients System (FIS) platform.  She also explained various tax rules regarding international assignments (for example: double taxation and reimbursement), each time creating a diagram on her white board to help me understand the concepts.

I met with the financial controller of Cargill in Europe for a short one-on-one meeting.  He made me feel right at home and spent over 40 minutes talking to me about the financial sector of Cargill.  He showed me a PowerPoint describing, in detail, what the various BUs make and where the production plants are in Europe.  In addition, he showed me internal documents detailing the percentages of Cargill’s gross investments in each region.

I also had the opportunity to sit in on (via video conference) the presentation from Cargill’s CFO in corporate center in Minneapolis regarding Cargill’s position in the market during this economic slump.  I am studying both Psychology and Economics and, during this presentation, I really felt that my background in econ helped me to understand the various graphs of both the market as well as Cargill’s past economic behavior and the projections for the future.  It is cool to see theories or principles that I have learned in textbooks used in “real life.”

I have also learned a great deal about Cargill’s HR department.  From my everyday work, I have gotten a glimpse of the complexities of HR and Global Mobility.  Global Mobility, the Cargill team assigned to assist with the movement of employee’s across borders, has an enormous responsibility.  These small teams located in Minneapolis, Cobham and Singapore work together with home and host country HR management to monitor international assignees and ensure, among other things, that the necessary approval has been granted, immigration documents and work permits are in order and that an employee abides by all tax laws in every applicable country.  I had lunch with the HR director of the FIS platform who explained her job responsibilities as well as the inner workings of embedded and shared services Human Resources.

From my Psychology course “industrial and organizational psychology,” I learned about different evaluation methods used in various companies.  Cargill uses its own evaluation system, PMP – Performance Management Progress.  Although I did not use the PMP ratings of the employees in my charts comparing market zone data that I prepared for my supervisor, it was interesting for me to look at the ratings anyway.  My I/O psych textbook described the perfect scenario:  high performers get high salaries.  I was, therefore, expecting the employees with high PMP ratings “exceeds expectations” or “exceeds most expectations” to have the highest salaries.  This was not the case.  Many of the highest performing employees had salaries that were in the bottom quadrant of the market and some of the lowest performing employees (“meeting some expectations”) had salaries in the highest quadrant of the market.  My supervisor offered several explanations for this inconsistency:  1.  The employee may have performed well initially but has now gone ‘stale’ (employers can’t lower a salary but they can freeze it if performance is poor).   2.  The employee had a high salary coming in to the job (from, for example, a specialty overseas assignment) and is overcompensated for the current job.  3.  The high achiever has a junior ranking and, therefore, currently has a relatively low salary but it should increase (if the economy perks up) over the next few years.

Although there is still much more for me to know, this internship has given me a good understanding of Cargill as well as an inside glance of and hands-on experience in the field of HR.

As I stated before, I have truly enjoyed this experience.  I am still amazed at how well my co-workers treated me as well as how they immediately included me in their work lives.  I sat with them at lunch, was invited to their new year’s party, and even worked out in the company gym with my “neighbors” on my floor.  While working, I was always treated as an equal.  Never once did I feel like I was an intern – I felt like a valued member of the employed Cargill HR team.

In addition, I have enjoyed seeing the concepts about which I have learned in textbooks used in “real life.”  This was one of my main goals for this internship – and it has been achieved.

I also enjoyed the international nature of my internship.  My office was located in the Flemish (Dutch) speaking part of Belgium.  Although Dutch is the native language of most of my colleagues, most speak English and French fluently and are competent in German as well.  I shared an office with the tax expert who would, on a daily basis, discussed complex tax laws in French, Dutch and English.  On my hall alone, I had colleagues who were from: Jordan, Turkey, Ireland, Netherlands, Belgium, Britain, America and Denmark.  For my project I called HR managers stationed in Turkey, Poland, the UK, the Netherlands, Belgium and Germany.  It’s amazing to think that such an international firm started in the heart of the American Midwest!

In conclusion, this internship has taught me about Cargill as a company as well as the field of business, specifically HR.  From this internship, I am very much interested in pursuing a career in international business.  I highly recommend this internship for anyone interested in pursuing a career in HR and/or international business.

Contact the Career Services Office for more information on this internship.

CARICOM Centre for Development Administration

CARICOM Centre for Development Administration

Barbados

Stephanie Astaphan, 2010

Following the customary introductions and procedural matters, my intern supervisor, Mrs. Andrea Symmonds, assigned me to a specific objective of (Key Result Area) KRA 1 – Administrative Changes of the DFID Project. The Department for International Development (DFID) is an external funding agency with the mandate to provide specialized regional institutions such as CARICAD with the monetary resources required to fulfill its own responsibilities within key development areas. This two year funding program with the DFID is geared towards preparing the public services for the implementation of the Free Movement of Persons (FMP) Regime and participation in the CARICOM Single Market and Economy (CSME). As determined by the CARICOM Secretariat, the successful implementation of the CSME and especially the FMP Regime requires systematic action among a range of public sector agencies at the national level throughout the Region. This means that CARICAD, with its broad based regional membership, its mandate for Public Sector Modernization, its responsibility for transforming and modernizing public service administrations of CARICOM Member States as well as its reputation and expertise, is ideally placed to support the Public Sector administrative changes that are necessary for the implementation of the FMP regime.

The major issue to be addressed under KRA 1 – Administrative Changes is the inadequate and overly bureaucratic administrative systems and procedures that have served to hinder the free movement of persons. The specific objective of this KRA to which I was assigned is to streamline administrative procedures in Immigration Service to facilitate the free movement of persons. The target groups for this objective are selected immigration officials at various levels, senior public officials and their relevant support staff and would be achieved through collaborating with the CARICOM Implementation Agency for Crime and Security (IMPACS) in executing a training program for border officials that culminates in regionally recognized certification. As such, the first item on the agenda was to convene a meeting of stakeholder (Regional Representatives from Immigration and Customs, Representatives from the Trinidad and Tobago Immigration Department, IMPACS and CARICAD) to discuss the key factors to be considered when developing a regional training program for immigration officials geared towards the harmonization and standardization of policies, practices and procedures utilized by Immigration Agencies across the region. Coming out of the meeting of stakeholders, an official proposal for such a training program was to be prepared for submission to the meeting of the Standing Committee of Chiefs of Immigration and Comptrollers of Customs on January 29th – 30th, 2009. Following the development of the proposal for the training program, a Service Delivery Survey was to be designed as a mean of gauging the impact of training on the level of service delivery of the Immigration Departments throughout the region.

Developing the Service Delivery Survey and accompanying documents (justification and Field Interviewers Guide) took me to the end of the four week internship. Both the proposal for the training program for immigration officials and the survey were submitted by Mrs. Symmonds to the Standing Committee of Chiefs of Immigration and Comptrollers of Customs on January 29th – 30th, 2009 in Paramaribo, Surinam. After leaving Barbados, Mrs. Symmonds informed me that the proposal was accepted and is to be implemented in the coming months.

Mrs. Symmonds, along with two senior members of the CARICAD team had been working on the DFID project for several months prior to my arrival. Therefore, and considering the short time that I would be spending at CARICAD, it was determined that focusing my efforts on a specific objective of a larger KRA and far larger DFID Project would be most beneficial to myself and the institution. This approach proved successful. While I was able to observe the inner workings of CARICAD and develop an appreciation for its role as a regional institution and to obtain a solid grasp of the DFID Project and its importance to the region, I was also able to contribute specifically and effectively to a defined and encompassing objective.

The internship was extremely well organized, challenging and highly engaging from beginning to end. I was well received by the institution as a whole, not just by my internship supervisor and as such, I felt welcomed, comfortable and able to perform within the working environment. I would wholeheartedly recommend this internship position to any interested, highly motivated Middlebury student.

Contact the Career Services Office for more information on this internship!

Department of Mental Health-Pesaro, Italy

Department of Mental Health Pesaro, Italy

Psychology Intern

Caterina Benini, 2010

Overall I think I performed very well in this internship: I carried out all of my duties and responsibilities well, was cordial to the entire working staff, I always offered my help to every person of the staff, and I always offered to do more than was asked of me. In the morning, I always arrived a few minutes before my supervisor, and left only when my supervisor went home and told me to do so as well because there was nothing else for me to do for the day.

I learned a great deal about the field of psychiatry in the course of the internship. I learned many practical skills, such as how to conduct an unstructured interview, how to deal with psychotic patients versus bipolar patients versus depressed patients (but I also learned that each patient needs to be dealt with in a different way even if he/she presents the same mental illness as others), how to administer certain psychological tests, that it is always better to prescribe one drug at its maximum dosage rather than multiple ones at lower dosages, and began to learn how to recognize symptoms of a certain mental illness for a diagnosis. I also learned that there is a wide variety of mental illnesses and each illness can vary greatly in its symptoms and effects from person to person, as can the therapies prescribed, and that patients, no matter how naïve and sincere they may seem, are often consciously lying about themselves and their behavior.

But most importantly, I learned that the best way to cure a patient and better his entire life is not by providing him/her with drugs only, or psychiatric therapy only, or alternative therapeutics methods only, or by ameliorating his/her social and familial environment only, but by providing him/her with a therapeutic program which integrates all of the aforementioned elements, and thus follows the patient in all the facets of his/her life.

I also learned a great deal about myself. In fact, I realized that having to deal everyday with mentally ill patients, often with very problematic and sad familial or social situations, takes a huge psychological toll on the person. I empathized so much with the patients every day that even though I really liked the experience of the internship, at the end of the four weeks I was glad on one hand that it was over. I learned that one really needs to detach himself/herself from the patients if he/she is to purse a career in this field, but I am not sure I personally would be able to do so.

In conclusion, I am very satisfied with the internship and with how I performed in it, and I would definitely recommend it to anyone; with the warning, however, that one has to be ready to be challenged not only from a learning point of view, but also and especially from a psychological one.

Contact the Career Services Office for more information on this internship!