Present: Mike Roy, Carrie Macfarlane, Peggy Fischel, Joe Antonioli, Mary Backus, Jess Isler, Dan Frostman, Ian Burke, Rachel Manning, Joe Durante, Chris Norris, Carol Peddie, Pij Slater, Terry Simpkins, David Ludwig, Petar Mitrevski and Jim Stuart (via phone).
Pij Slater presented the Education and Training Team’s Orientation Checklist for New LIS Staff for discussion. More
In attendance: team members minus Sue Driscoll. (Joy Pile, minutes)
Mack and Alex are working at the helpdesk. Alex tangentially wondered if and how the CTT should be more involved in the helpdesk. It was noted that the team has a number of issues on its plate – not the least of which was the original charge to find a replacement for Segue. If the team is to be involved in other projects – then we need direction and new goal setting from the ADs. It was agreed however, the CTT could have a hand in training staff at the helpdesk once a replacement application is chosen. It was suggested that the team could also have a hand in application development – particularly for MiddMedia and could help determine which features and applications are most appropriate for curricular use.
For the rest of the meeting CTT discussed its new website. There was some disagreement about the current navigation – but it was agreed to seek feedback from a few potential users before changing the navigation from the current mock up.
Discussed the philosophy behind Quick Starts, and came up with the following rubric:
Dean proposed a template for any/all blogs that we submit reflecting results of the weekly meetings.
Elin Waagen will perhaps give us a few how-to’s on this.
1)Discussion of reduction in services proposals and ramifications.
With the rollout of new website in early 2010 it was determined that important service level updates be included in this
Scott will be writing draft of Videotaping guidelines with cost analysis and brought up possible charging for services
His DLA team is also looking at needs and guidelines
Stewart has been charged with writing a draft on revised screening policy
Possible training of designated students( by professor) in booth projection spaces.
Dean and Charlie will be writing a draft for equipment loans
Each of these drafts will be due on the 18th of November
2) Charlie will take responsibility for meeting with language school directors during the winter around equipment distribution needs in the past /present and future. Will be working closely with a computer tech who will oversee the distribution of computers and peripherals
3) Room 140 was discussed as an upgrade option and several ideas were discussed;
Using slim-clients and a virtual machine.
Black box?
Eliminating laptops in that space entirely and having students ( if needed) take from circ.
The future of ILC 1, 2, 3, 24 hour lab SDL 202 and possible reductions in computer lab space.
4)Emergency line coverage was discussed with the understanding that we will be down to 3 people
The importance of phone coverage from 8 -5:00 pm was discussed with an increased awareness that this is a priority of Media Services. We, as a group, must be aware that emergency phone coverage is crucial.
5)Discussion of the Arts Technical Support group and its impact on us as a group if this becomes a sanctioned process.
I covered the following topics during the meeting:
Questions from the ADs and my paraphrased responses:
What can we do about time pressures?
I mentioned that we weren’t requesting peoples tasks to be juggled or reassigned, but we did want the ADs to know that some members wanted to spend more time on this project. I noted that we understood that the amount of time we spend on project work will vary during the course of the project. I can explain more during our weekly meeting.
What resources do you need [the ADs] to provide?
We don’t have specific resource requests at this time, though we may have more after our meeting with Jeff on the 20th. We will also ask the LIS Project Managers what additional resources they will require to work on their areas of the LIS website and will send these requests to the AD team as appropriate.
What about forms that send information to people in LIS? [book order form, helpdesk request, etc.]
I said that this was something we had not considered previously, but providing access to these forms does seem within scope of our project and is something we should consider in our recommendations. I promised to bring up this topic during one of our next meetings.
What about an issue/request tracking system on the web?
Developing/purchasing such a system is not within the scope of our project. However, should LIS acquire or develop this system, we may have recommendations on how best to provide access to its information through the web. As LIS does not have such a system at this time, developing these recommendations is not a priority for our work.
Where is LIS in the site information architecture?
The Library website will be part of the Academics section of the site. LIS will not have a traditional site on the CMS, but the LIS landing page may be accessible in the Offices & Services section, through Search, through Quick Links, etc.
I’m a faculty member and I want to know about the curricular technology options that are available to me. How do I find this out?
This is specifically the question that we are looking to the curricular technology team to answer, which is why we have identified that team as a Project Manager for a portion of the LIS website.
Meeting Notes 7/15 (The security certificate for the LIS Wiki has expired; HD is working on getting it renewed – will add meeting notes to wiki later)
Present: Liz, Barbara, Jim, Carrie, Doreen (time-keeper), Elin (notes)
The Donut Angel visited our meeting today (thanks, Liz!)
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Segue from Segue Teaching with Technology LIS Staff Middlebury Community MiddPoints
