We are pleased to report that our MiddleburyCollege wireless network is now fully functional.
The MiddleburyBackup network will remain in place until 07:00 am tomorrow, July 27th. Your devices will automatically switch to the MiddleburyCollege network at that time (if they do not, please select MiddleburyCollege from the list of available networks).
Thank you so much for your patience while we worked to resolve matters. Again, we are sorry for the disruption.
We continue to experience issues with our wireless networks. To provide network access while we work on a long-term solution we have created a new, temporary wireless network that will provide the same service as before:
Temporary network name: MiddleburyBackup
Temporary password: panthers (all lowercase, no punctuation, no spaces)
The temporary network will be removed from use once MiddleburyCollege service has been restored and is stable. We will provide an update at that time.
Remember, you may connect successfully to our network using an Ethernet cable as our wired network is fully functional.
We are very sorry for this disruption in service and any inconvenience. Thank you once again for your patience.
We are experiencing an issue with the MiddleburyCollege wireless network and are working actively with our vendor to resolve matters as swiftly as possible. We do not currently have an estimated repair time. You may connect successfully to our network using an Ethernet cable as our wired network is fully functional. We are sorry for any inconvenience.
Apple recently released a new iOS version for use on iPads and iPhones, iOS 11. You may experience difficulty connecting to Middlebury College email hosted by Microsoft when using the native iOS Mail and Calendar Apps. ITS recommends you use Outlook for iOS available free in the App Store. Apple and Microsoft are working on a solution. UPDATE: this issue was resolved with iOS 11.0.1.
Apple also announced the next version of macOS, High Sierra, available 9/25/17. ITS has instituted a block on the installation of this OS on college managed computers until it can be tested with college systems and software. Our High Sierra webpage (http://go.middlebury.edu/highsierra) will provide updates as they become available, including notes about any known issues and resolutions.
ITS staff installed the vendor’s patch to our WebPrint services this past weekend and print jobs have been processing smoothly since that time. We are optimistic that this resolved the earlier instability issues experienced by many. We thank everyone for their patience during the troubleshooting process and apologize for any inconvenience.
As we move into the busiest phase of our language programs when the printing volume increases substantially, please note that opening and printing documents directly from labs, public computers, and faculty office spaces result in the fastest and most reliable printing (see option 1 at http://go.middlebury.edu/howtoprint). Documents in cloud storage can be easily opened and printed from any networked computer, as can documents sent to yourself via e-mail.
Our WebPrint services should currently be viewed as an unstable resource as over the past few days the system has repeatedly stopped, requiring our attention. System staff are aware of the issue and are working with the vendor to resolve matters. Please note that printing directly from labs, public computers, and faculty office spaces result in the fastest and most reliable printing (see option 1 at http://go.middlebury.edu/howtoprint).
7/20/17 Update: The PaperCut fix is coming out in the next update. We are waiting for the developers to give us a time frame for when they expect it to be released.
There have been some reports of trouble logging into Microsoft Office365 services, but the issue appears to be resolved. If you have experienced difficulty, please try to login again.
The email purporting to come from Payroll with the subject line “Email address updated”
Is not valid. If you have received it, please delete it.
“From: payroll services [mailto:firstname.lastname@example.org]
Sent: Friday, March 10, 2017 11:07 AM
Subject: Email addresses updated”