Towards a better Features Matrix

A common approach to choosing a technology solution is to create a “feature matrix” which lists all the features required and numerical rates or weights each solution’s implementation of that feature.  The best solution is then that one with the highest “score.”

For a good critique of this strategy see: CMS Selection – Death to the Features Matrix.  This article suggests another approach, that of listing “doubts” regarding the importance of features or a solution’s implementation of a feature.