Allowing Easier Access to Plan Coverage Information
By January 2025, Cigna Healthcare℠ is planning to complete the transition from physical ID cards to digital ID cards.* Many of our customers already access their ID cards through myCigna.com® and the myCigna® mobile app, which offer convenient, timely access to ID cards, along with many other features to help customers manage their health.
For your upcoming plan year, Cigna Healthcare will automatically transition your employees to digital ID cards, and they will no longer receive physical cards in the mail.**
However, if you or your employees would like to request physical medical ID cards, you can do so on myCigna.com or CignaForEmployers.com.
Client and Employee Communications
To help support this transition, we created an FAQ document and an employee reference guide on how to get started. You can view these easy-to-use communication materials and share them with your employees by clicking the link below:
Digital ID Cards ToolkitWe appreciate your business and look forward to delivering digital ID cards and a more personalized care experience that lowers costs and improves health outcomes for your employees.If you have any questions, please contact your Cigna Healthcare representative prior to October 16, 2023.