Categories: Helpdesk Alert, Helpdesk Alerts, LIS Staff Interest, lisblog, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints, Windows XP
Microsoft will end support for the Windows XP operating system and Microsoft Office 2003 software on April 8. Microsoft will no longer release security updates or provide technical support for either product after this date.
Both Windows XP and Office 2003 will continue to function, but computers running either product will become increasingly vulnerable to malware and other forms of cyber-attack.
Due to the risk these vulnerabilities create, the Information Security group considers it necessary that Middlebury College students, faculty and staff have an upgrade to better protect personal and College data.
If you are not sure whether you are using Windows XP, Microsoft has created an easy-to-use website you can use to help at http://amirunningxp.com.
If you have a College-owned device that is running Windows XP, please contact the helpdesk at email@example.com, or create a ticket at https://webhelpdesk.middlebury.edu/ to discuss the best course of action. The Technology Helpdesk has already begun the process of migrating all College-owned computers to Windows 7.
Students, faculty, and staff with personal computers running Windows XP will need to upgrade their computer operating system to be able to connect to the Middlebury network or VPN at some point in the future, so please take action as soon as possible.
For questions or assistance, contact the Helpdesk at X2200 or visit https://webhelpdesk.middlebury.edu/ to create an online ticket.
Categories: go, Helpdesk Alerts, LIS Staff Interest, middfiles, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints
This post was made in the fall, but technical issues delayed the implementation. We’re now ready to move forward.
Recently, we at the Helpdesk have spoken with many individuals who were disappointed with the interface and performance of NetStorage, but were unaware of other, usually superior ways to access their files.
In an effort to improve awareness, and in consultation with Central Systems and Network Services, we will be changing the go/middfiles shortcut, currently pointed directly to Netstorage, to lead to our main documentation about Middfiles. Using this documentation, users should be able to quickly connect using faster, better methods and be on their way.
We realize that this will be a significant change for some in our community, but we anticipate that over time, this will help people distinguish between Middfiles, the server system, and Netstorage, a web application that permits limited access to that system and is not intended for daily use. Netstorage will still be accessible via go/netstorage for edge cases like mobile devices that cannot use WebDAV.
The plan is to make the switch within the next few weeks. (EDIT: The changes have been made.) This post (available at go/middfileschange) will be updated with any new information.
As always, we invite your feedback via comments. For specific questions or issues, please make a ticket.
Categories: LIS Staff Interest, lisblog, Post for MiddNotes, priorities
We’ve posted the March 2014 Update from LIS.
As has become our custom, we write this update three times a year to provide ourselves and rest of the community with a review of recent accomplishments, and more importantly, a roadmap for what to expect in the next three to six months. In addition, we make a nod to what we see as future issues and challenges further down the road.
Highlights since the last LIS Update include:
We continued to co-sponsor with CTLR the Academic Roundtable to encourage cross-campus conversation on important topics having to do with pedagogy, scholarly inquiry, and student learning.
We also continued our planning for the digital liberal arts initiative.
We continued to build out new library subject guides
In Special Collections, we supported students and faculty during Winter Term including A People’s History of Middlebury and Field House Museum, Adventure Writing, Space and Place in the Graphic Novel, and Matt Longman’s seminar on higher education.
We started to archive Ward Prize-winning student essay in our online archive
We made more progress in building out our new videoconferencing infrastructure and upgraded a number of classroom.
We continued to encourage our community to use Web Help Desk to request service from us.
We created a new guide to training options that include both on-line, off-site, and on campus options.
Key goals for the next three to six months include:
As part of the broader faculty governance conversations taking place on campus, we in turn are thinking about a wide range of governance questions. How do we ensure appropriate consultation with our students, faculty, and staff to ensure that our planning and prioritization is aligned with the needs of the community that we serve?
We are hiring! We are currently running searches for a director of academic technology, a senior systems administrator, a head of collections, a media services specialist, and a network security analyst.
We are discussing the technical and policy implications of converting our google apps from a pilot to a full-supported production system.
We will also be discussing the process for evaluating new options for our email/calendaring system, and updating our analysis of the privacy and security implications of moving certain services to the cloud.
We are busy planning for the move of the CSNS and Security work groups to Exchange Street, the move of the Enterprise Applications area to Painter House, and the re-use of space within the Davis Family Library to support the digital liberal arts initiative.
We are planning an upgrade to the latest version of Microsoft Exchange.
We’ll be rolling out a Network Access Control system that will allow us to more carefully control which devices can join our network.
We’ll be reconfiguring the wireless network to make it simpler and more secure. As part of that, we’ll be putting in place a guest registration system to allow for those who only need to use it on a temporary basis.
We will be working closely with many offices across campus to develop a multi-year plan for Nolij, the document imaging system that allows for offices to automate many of their paper-based processes.
We’ll be upgrading Drupal, the software that powers our website to the latest version.
We’re also working with the Office of Communications on rolling out a new design for the homepage and some of the key pages that are linked to from the home page.
We will have an external security review of our systems as part of a consortial effort to improve our security stance.
We will continue our efforts to study trends in the ways our public computer labs are used to help us plan for the future of providing computing resources to our students.
We will start a pilot project where you can check out a bicycle from the circulation desk.
We’re writing a Request for Proposal as part of our investigation into a new campus phone system.
While we pursue all of this, we will of course keep doing all of our regular stuff: prepping for Language Schools, upgrading classroom and lab technology, adding more wireless access points, updating various systems, teaching information literacy courses, buying and cataloging library materials, and distributing new computers.
One goal that we are very keen to pursue is to invent a fool-proof, indestructible stapler that no one can steal.
If you have questions, comments, or suggestions on any of this, please feel free to contact me (Mike Roy, firstname.lastname@example.org) or do so on-line at http://sites.middlebury.edu/lis/2014/03/27/march-lis-update/ .
Categories: Library Spotlight, LIS Staff Interest, lisblog, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints, Special Collections
The Northeast Document Conservation Center reports that they’ve recorded one hundred of the two hundred and fifty cylinders in the Flanders Ballad Collection. Quite a milestone! See the recording system at work and listen to the hundredth cylinder in the NEDCC blog post here! Take a look at some of the previous posts to learn more about this new sound scanning technology.
Categories: borrowing, circulation, Circulation Services, hours of service, library hours, Middlebury Community Interest, middpoints, Post for MiddNotes, Post for MiddPoints, recess hours
The libraries will have reduced hours for the week of Spring Break, March 21st-30th. During the week, we will be open from 9 am – 5 pm. In addition, the libraries will be closed Thursday, March 27th, for an LIS in-service day. Full hours can be found at go/hours.
Categories: junos, LIS Staff Interest, Post for MiddNotes, Post for MiddPoints, pulse, vpn
We in LIS have been testing a new method of connecting to College resources from off-campus, and we are excited to announce that it is ready for prime time. The Junos Pulse client is available for Windows, Mac, Android, and iOS devices. Next time you’re off-campus, try it yourself – the instructions are at http://go.middlebury.edu/vpn.
Computers with existing NetConnect or Cisco VPN setups will still be able to connect that way for the foreseeable future – just open the appropriate program and connect. However, the website at https://vpn.middlebury.edu will change – instead of the current page where you login and are prompted to download NetConnect, you’ll be redirected to the new instructions for Junos Pulse.
This new method should be easier to use as well as allowing connections on a broader range of devices. As usual, we welcome your general feedback in the comments; if you’re having a specific issue or question about using it, please make a ticket to ensure a timely response. Thanks!
Categories: Helpdesk Alerts, Middlebury Community Interest, Post for MiddNotes, Post for MiddPoints
Apple recently released software updates to iOS, Mac OS 10.7 and higher, as well as for Safari & QuickTime for Windows. These updates address a vulnerability found in Apple’s implementation of SSL (secure sockets layer), a protocol computers use extensively for secure communications online. While we are not aware of any specific information breaches at Middlebury College, and the steps necessary for someone to compromise these secure communications are far from trivial, we should all apply these important security patches to our Apple hardware and Windows computers running Apple software to mitigate these risks. Please check your Apple software for available updates (especially iOS, Mac OS, Safari, and QuickTime updates). Run your updates now and check again after the installation as some may have prerequisites. For more information, links to specific updates for the SSL vulnerability and others are available at http://support.apple.com/kb/HT1222.
Categories: LIS Staff Interest, Middlebury Community Interest, Post for MiddNotes
Audiobooks and the Return of Storytelling – Audiobooks are growing in popularity, returning us to childhood storytelling and invoking a literary tradition as old as the Illiad. Browse audiobooks at the library.
6 Innovative Uses of Lecture Capture – Teachers are increasingly using lecture capture tools for interactive lessons, content sharing, and multimedia assignments.
Alan Alda keynotes the meeting of the AAAS (American Association for the Advancement of Science) – discussing the importance of communication with the public in STEM fields. “… Some members of the U.S. Congress also struggle with jargon and therefore are faced with the ‘difficulty of giving money to something they don’t understand,’ Alda cautioned.”
Civil War Letters Come Home to Vermont - Featuring not only the letters, but also Rebekah Irwin and Special Collections!
Got my carrel! - From the Senior Admissions Fellows Blog.
Categories: For Students
Wondering what you are going to do this summer? Trying to decide if you should get a job at home or participate in an internship? Wondering what your options are for staying at Midd? It’s not too early to begin making plans.
The annual What About Summer? session sponsored by the Student Employment Office, Center for Careers & Internships, and International Student & Scholar Services will be held….
Wednesday, February 26th
McCardell Bi-Hall 220
4:30 – 5:30pm
You will receive a lot of information to help you make your decision!
4:30 – 5:00: On Campus Employment Opportunities
Student Employment (SEO) will provide information about finding a job on campus, the costs of living on campus including housing and food options, and important deadlines.
5:00 – 5:30: Off Campus, Internship, & Volunteer Opportunities
Center for Careers & Internships (CCI) will provide information on navigating MOJO and how to find an internship or volunteer opportunity for this summer.
Throughout the program International Student & Scholar Services (ISSS) will provide specific information for international students about on and off campus opportunities and address concerns or questions specific to international students, such as OPT employment authorization.
If you are unable to attend the program, please visit the appropriate office with your questions.
Categories: Student Activities
Students interested in securing a job on campus this summer, please read ALL the information on the Student Employment Office (SEO) Website at http://www.middlebury.edu/offices/business/seo/summer.
Here are a few high-lights:
Applying for a Job: Jobs will be posted on the SEO website. Students will need to create an account through the online system if they haven’t already. It is recommended to set up your account NOW so you will be ready to apply for jobs as they become available. https://middlebury.peopleadmin.com/
All students hired to work for Middlebury between May 21st and September 5th MUST submit a Summer Student Employment and Housing Agreement to SEO by April 18th. Forms are available on the SEO website.
Employment: Students that have not worked on campus before and do not have a blue employment card will need to complete employment forms at SEO before they are eligible to work. Click on ‘Employment Eligibility’ on the SEO website for additional information: http://www.middlebury.edu/offices/business/seo/eligibility.
All summer jobs must conclude by August 16th, the end of Language Schools. Job extensions previously approved by the Student Employment Office are the only exceptions (these will be noted on the job posting).
To be eligible for on campus housing students must be employed by Middlebury College and working at least 30 hours per week.
Weekly Charges: On campus housing is $50 per week and covers housing and activities fees. Summer Student Employees will be housed in Stewart and Starr and will be assigned a room based on availability. The summer meal plan is $60 per week from June 9 through August 16 and includes breakfast, lunch and dinner Monday through Friday and brunch and dinner on the weekend. All meals will be served in Proctor Redfield. Students living on campus when a meal plan is not offered (before reunion and after Language School commencement) are expected to supply their own meals.
[Note: 2014 graduates may NOT work in a student position and may NOT live in student housing. Please click on job seekers on the College’s home page to see available staff opportunities.]
Please contact student employment with any questions.
Student Employment Office