ACTT Proposal for the Adoption of Panopto

Why

The ACTT recommended a fall 2016 Panopto Pilot, following the spring 2016 evaluation of streaming media and video asset management services. 10 Undergraduate and 8 MIIS courses used Panopto for video streaming. Students that also used Canvas in their courses could access video from Panopto, however they had to log in again. Some faculty at MIIS also used the webcasting feature successfully, including interactive discussion and note-taking features. Sharing videos via Canvas site embedding and through a link has resulted in a good user experience, however it currently requires separate logins to Canvas and Panopto platforms.

Panopto has indicated that it would add the following features to the video streaming service by December 17th:

  • Quizzing — Instructors can add multiple choice, multi-select, and true/false questions into any video using the Panopto editor. Viewers can take quizzes in the interactive player, and instructors can access real-time reports of all responses.
  • Captions — Users can access Panopto’s machine-generated speech-to-text captions and modify them in the video editor. In addition, users can customize the color, size, and position of captions during playback.
  • Primary Video Switching — For multi-camera recordings, video creators can switch between primary video feeds using the Panopto editor.
  • Enhanced Editing — Adding the ability to upload custom thumbnails, and to upload and manage slides within the video timeline.

A shortcode plugin for WordPress has been added to sites.middlebury.edu/sites.miis.edu. Currently it is not possible to add a Panopto video to Drupal, but other schools have solutions for embedding in Drupal that they are willing to share.

Feedback on Panopto has been generally good, and it has been useful for the classes that did use it. Departments are interested in the service that Panopto provides.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Panopto to the ITS fiscal year 2018 budget.

  • Middlebury contracts a Panopto enterprise license for 3-5 years
  • Middlebury encourages Panopto to provide better integration with Canvas
  • This will enable the decommissioning of Middmedia, Muskrat, and other video streaming services in a separate project. This should be considered at the end of FY19.

 

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Panopto. There is some work being done by Panopto technical staff to provide better integration with Canvas, they have let us know it is scheduled to be completed by December 17, 2016.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Panopto Pilot continues Spring 2017
Test LTI – Pilot Spring 2017
Implement Panopto including SSO and Canvas LTI Media Services and Academic Technology June-July 2017
Train Middlebury and MIIS HelpDesk & Media Services staff June-July 2017

Support

Outline of responsibilities

What Who
Panopto Support available to users 4 authorized contacts may receive support via: phone, email

General users may use chat and web tickets

Pedagogy/Instructional Design-related support Primary: Academic Tech, DLC, DL

Backup Support: Media Services

Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL

Training Media Services, Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.

 

ACTT Proposal for the Adoption of Zoom

Why

We investigated alternative web conferencing services for remote work, collaboration, and online learning. Our Adobe service provider will be discontinuing their education pricing for Adobe Connect licenses, doubling our costs.

A number of services were identified; some of them were also being investigated through the IT Unified Communications project. We first inventoried the features of each service and then identified the top three services to compare with Adobe Connect. 15 people from ACTT Core group and extended ACTT at Middlebury and Monterey groups compared the user experiences of the three services with Adobe Connect and each other.

Zoom was selected because it had the best user experience of the services identified after having tested it in all three categories named above: remote work, collaboration, and online learning. It had a good reputation amongst users and was being successfully implemented in a variety of mission-critical contexts: an online class, in an Envisioning Middlebury community initiated conversation attended by 30 people on the topic of distance collaboration and remote work, in a global virtual nonproliferation education forum coordinated from Monterey, and in a variety of other use cases. The enterprise license cost was also comparatively lower.

Integrated access to reliable, scalable, and flexible web conferencing for all Middlebury students, faculty and staff will be realized by adopting Zoom at the enterprise level (all Middlebury). The potential impact of this investment in shared resources include improved communications, outreach, and teaching innovation.

 

Recommendation Summary

The Academic Cyberinfrastructure Transformation Team recommends adding Zoom to the ITS fiscal year 2018 budget, replacing prior services.

  • Middlebury contracts a Zoom enterprise license for one year
  • Middlebury contracts with CirQ LTI to allow Zoom-based web conferencing for online and hybrid courses to be available through Canvas

 

Cost

Proposed FY 18 Zoom cost: $41,000 annually

Host licenses for all Middlebury users, 470 100 capacity meeting rooms and ten 500 capacity meeting rooms. In addition to offering a web conferencing solution, Zoom has the potential to phase out and replace existing video conferencing services, a significant savings for Middlebury over the next few years.

Comparative cost of Adobe Connect:

Actual FY 17 Adobe Connect Cost: $18,000

Proposed FY 18 Adobe Connect Cost: $36,000

  • (discontinuing educational discount)
  • 80 host licenses and 2 webinar rooms accommodating 500 users

 

Implementation Timeline

Most of this work has been accomplished during the Fall 2016 pilot of Zoom. Also, the pilot license will be extended during Spring 2017 to transition users from Adobe Connect to Zoom.

What Who When
Budget Proposal January 2017
Budget Decision May 2017
Extended Zoom Pilot, Transition people away from Adobe Connect Spring 2017
Test LTI – Pilot Spring 2017
Implement Zoom including SSO and Canvas LTI Media Services, CSNS and Academic Technology June-July 2017
Decommission Adobe Connect January-May 2017
Train Middlebury and Monterey Institute  HelpDesk staff June-July 2017

Support

Outline of responsibilities

What Who
Zoom Support available to users Tier 1 Vendor support via: phone, email, chat
Course-related support Primary: Media Services*

Backup Support: Academic Tech, DLC, DL

Administrative-use support (core functions) Primary: Media Services*
Other academic support (creativity & innovation project, student internship w/ or w/out credit, faculty research, symposium) Primary: Media Services

Backup Support: Academic Tech, DLC, DL

Training Media Services
Academic Consultation Academic Tech, DLC, DL

 

* Conversations are occurring to identify course-related and administrative department support for the Middlebury Institute of International Studies at Monterey.

“Cloudiness” Made Clear (a.k.a. Making Sense of Midd’s Cloud Storage)

cloudsWhen you hear the words “cloud,” “sync,” and “local” all in one sentence do your eyes glaze over?  You are not alone.  Please take a look at our new handout (easily revisited using http://go.middlebury.edu/cloudpic) to help you understand Middlebury’s cloud storage and some key points about its use.

Pssst…  If you find our handout helpful, please don’t tell your friends about it — let them learn the hard way, eh?

@MiddInfoSec Phishing Alert: don’t fall for “Thammasat Great Journal, Thailand” scam email

Be on the alert for a suspicious email purportedly sent from “thammasat@goconnext.com” with the subject line “Thammasat Great Journal, Thailand“. This is a confirmed phishing message, designed to trick you into downloading a malicious file. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.

 For more information about phishing attacks, please visit http://go.middlebury.edu/phishing. For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.

12122016-phish

@MiddInfoSec Phishing Alert: don’t fall for “Thammasat Great Journal, Thailand” scam email

Be on the alert for a suspicious email purportedly sent from “thammasat@goconnext.com” with the subject line “Thammasat Great Journal, Thailand“. This is a confirmed phishing message, designed to trick you into downloading a malicious file. Do not click on the links in the message or reply to the message. If you find a copy of the message in your inbox, please delete it. If you find a copy of this message in your spam quarantine, please ignore it and do not release it. The message will be deleted from your quarantine automatically in the next few days.

 For more information about phishing attacks, please visit http://go.middlebury.edu/phishing. For more information about the spam quarantine, please visit http://go.middlebury.edu/spam.

12122016-phish

Fall Term Middlebury Write-In!

It was a hit last spring, and so we’re doing it again: on Wednesday, December 7, the CTLR, the Writing Center, and the Library are hosting the second Middlebury Write-In! Students can attend at either the Davis Family Library or the Anderson Freeman Resource Center to find a productive, social, and supportive environment designed to help them focus on their writing. There will be food, prizes, and writing and research help on hand to make end-of-term writing less stressful and more fun. The Write-In begins at 8 pm and lasts until 11pm, but students are welcome to come any time!

What: Middlebury Write-In!

When: Wednesday, Dec. 7, 8-11 PM

Where: the Davis Family Library and the Anderson Freeman Resource Center

write-in-campus-posters-blue

Exam hours for the Libraries

The Davis Family Library will offer extended hours starting Sunday, December 4th. We will open at 9 am that day and be open 24 hours through Friday, December 9th, when we will close at the regular 11 pm. Saturday, December 10th will be regular hours, 9 am – 11 pm. 24/7 will resume on Sunday starting at 9 am and the library will close at 10 pm on Sunday, December 18th. A Middlebury College ID will be required to enter the library after 11 pm during this period.

Armstrong Library will maintain regular hours, with extended hours on Friday and Saturday, December 16th and 17th.

Full hours can be found at go/hours.

Unplug and Recharge – All Year!

Unplug and Recharge sign

Unplug and Recharge

Good news! Thanks to lots of positive feedback, the “Unplug and Recharge Room” on the upper level of the Davis Family Library will be available at least until the end of this year. We’ve added a curtain and acquired a few other items to make it more permanent. We’ll add more as soon as possible. Many thanks to the Scott Center for Spiritual and Religious Life for allowing us to continue to borrow the meditation cushions.

Wish you could use the meditation cushions somewhere else in the library? That’s easy, borrow a set from us! Check them out at the Circulation Desks at the Davis Family Library or the Armstrong Library.

Where is the Unplug and Recharge Room? Follow the signs!

New Public Library_Printers

ITS has replaced the printers with paper decks in Davis Library 142, 242 and 303 along with the two in Armstrong library. The new devices are Konica Minolta multi-function copier/printers. They look very similar to the Library_Color printers in LIB 142 and Armstrong lower level, but they only print in black and white. We have removed all print-release stations since users can now log into Papercut using the touch screen on the device.  Signage has been posted on the wall above each machine providing the new instructions.

 

 

 

Protect your Middlebury Account with Multi-Factor Authentication

Multi-Factor Authentication is a security technology that helps protect your Middlebury account from potential compromise by requiring the use of more than just a username and password to prove your identity during login.

mfa1

Learn more about how you can start using Multi-Factor Authentication today to better protect your Middlebury account at http://go.middlebury.edu/mfa.