Author Archives: Chris Norris

Middlebury Access to Gartner Research

Are you interested in the most current and cutting edge information about technology?

The Middlebury campus community can now find out what’s happening in IT with access to research, news analysis and trends from Gartner Inc.

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers technology-related insight that helps clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner to 60,000 clients in 11,000 distinct organizations. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,400 associates, including 1,200 research analysts and consultants, and clients in 85 countries.

Students can benefit by using Gartner to find research for assignments, learn where IT is headed and how it will shape our world, discover an area of interest, or even get ideas on careers. Gartner research enriches the educational experience by providing timely, objective real-world examples and content.

Faculty & Staff can benefit by using Gartner to stay current on IT industry trends. Gartner provides insight to the application of technology to real-world problems and enables understanding of the long-term trends and issues that current and future IT decision makers will face.

Gartner’s research is licensed for use and is accessible at no cost to our students, faculty and staff. To access Gartner, you’ll need to first authenticate using your Middlebury username and password, if you haven’t already.

Access Gartner Research

(Bookmark go/gartner)

EDUCAUSE Presents: Mobile Computing (April 25-29, 2011)

EDUCAUSE is holding a “5-Day Sprint” of daily web seminars about Mobile Computing at the end of April. If you are unable to attend the live web seminars, recordings will be made available on the EDUCAUSE web site following the events.

This free, weeklong experience allows you to choose from a wide range of scheduled events and asynchronous activities. Take part in daily web seminars, discussions, and other happenings to explore mobile computing and what it means for higher education. Continue reading

Middlebury Google Apps Changes

Over the next few weeks, Google will be making some changes to the Google Apps infrastructure that may affect you.

If you have used your Middlebury email address to sign up for “consumer” Google services, you will have to change the email address associated with those services to a non-Middlebury address. “Consumer” Google services are common web-based applications from Google such as: Alerts, Blogger, Books, Docs, iGoogle, Maps, Picasa Web Albums, Reader, Sites, Translate, and many others.

If you have an existing Middlebury Google Apps account, it will be automatically transitioned to the new Google Apps infrastructure. While your access to Middlebury Google Apps services won’t be affected by this change, the first time you log into Middlebury Google Apps after your account has transitioned, you will have to accept a new terms of service agreement.

If you have any questions, please contact for more information.

Chris Norris
LIS Administration

EDUCAUSE Webcast: Professional Development and Staffing for the Cloud

Everyone is welcome in Davis Family Library 105 at 1pm on Wednesday, August 25th for a live EDUCAUSE webcast entitled Professional Development and Staffing for the Cloud. This webcast will be hosted by Joanne Kossuth, VP for Operations and CIO of the Franklin W. Olin College of Engineering. Please read on for a detailed description and/or contact Chris Norris with any questions!

Description of the event from the EDUCAUSE website:Are you getting ready for the cloud? How will the utilization of cloud services impact the skill set requirements and professional development paths for our staff? What are the types and levels of information that IT professionals must understand and advance in the growing space of cloud computing? How will technical work change? How will the staff gain skill sets in negotiation, interorganizational collaboration, and risk management? And the list goes on. Join us for a lively discussion of these issues and a sharing of our experiences.

More Information:

LIS Project Directory Update

There has been a flurry of LIS Project Directory activity during the past few weeks. Along with many updates to data, several new views have been created and published, including an “Overdue” view and a “90 Days Out” view. In addition, Project Managers, LIS Leaders, and Area Directors can now access project editing from within Google Apps!

Check it out…

PS. If you are an LIS staff member who does NOT have a Middlebury Google Apps evaluation account yet, just email: to request one!

LIS Project Directory Update

The LIS Project Directory initiative is underway! For those who may have missed the brief introduction at the May 21st All LIS staff meeting, one of the primary goals of this effort is to gather information about projects that LIS is (or will be) involved in, and to make this information available to members of our community. The expectation is that the LIS Project Directory will help raise awareness about the diverse and exciting work that we do in support of the College’s mission and help inform our planning efforts.

Starting this week, a familiar representative from each area will begin connecting with workgroup leaders, team leaders, and project managers to collect a basic set of information about each project that LIS is involved in. Ron McKinnon, Joseph Watson, Dan Frostman, and Bryan Carson will be reaching out to their respective areas to gather this data and also to ensure that we are collecting the right information about projects. Once the collection effort has concluded, the LIS Administration will review all of the projects for inclusion in a web-based LIS Project Directory.

Several people have asked for clarification about what should be considered a  “project”. For the purposes of this initiative, a project is currently considered to be a one-time, multi-task endeavor that has a specific scope of work, a beginning and an end, and concludes with a deliverable result. Some projects may require planning or involve the efforts of multiple people, others may require sponsorship or even budget approval. It is important to note that daily work activities and related responsibilities are not currently considered projects.

So, be on the lookout for these “project scouts” as they begin to visit workgroups to find out what we have going on! If you have questions about this initiative, please feel free to contact me at x5480 or

- Chris

Update from Database Applications & Systems

This will be my last post as the workgroup leader for the DAS workgroup, as we move into the new organizational structure announced by Mike Roy at the last all-LIS staff meeting.  Here are some of the projects and tasks that DAS staff members have been working on during the past month…

Mike Schuster
- Several Revisions to Room Draw SSB forms and lots of testing
- Added new student search dropdown box and removed boxes used by students to enter group member IDs.
- Modified procedures so as each student is selected, several eligibility checks are made.
- Modified message text displayed when students are ineligible.
- Modified WebTailor Infotext for links.
- Added logic to allow the group representative to remove group members when they’ve accidentally selected one.
- Created a database view of instructors to be used by new online catalog web page.
- Modified web directory script to correctly select on leave graduate students during winter term.
- Created database tables that will be used by custom Monterey web admissions applications forms.
- Assisted the registrar’s office with running the Term Student Type Update program(SHRTYPE) and the Learner Curriculum Conversion Program(SOPLCCV).
- After the registrar’s office runs SHRTYPE for a particular term, I create a population selection in Banner and run SOPLCCV with that popsel.
- Reviewed Clearinghouse Self-Service Authentication documentation and sample code.

Liz Whitaker-Freitas
- Supporting Hyperion BI+ for functional & technical users

Ian McBride (Full list at:
- Completed MiddMedia plugin for WordPress
- Assisted with completion of RFP for Web Makeover
- Created conference registration form for VCC
- Developed payment form for Print Management
- Modified Athletics Recruiting application to remove Primary Sport
- Designed database sync script for the Course Catalog
- Launched CSO and Judicial Boards sites
- Upgraded Key Survey to version 7.1

Travis Stafford
- Troubleshooting cForms issue
- Testing cForms 10.3
- Two cforms trainings (Chemistry Department, Institutional Planning and Diversity)
- Finished first wave of BLM implementation (is now live) as well as fixed various bugs
- List Manager Configuration for newsletters / MiddCMS Newsletter support
- General support and Heat tickets

Rob Pekor
- Re-aligned parent Donor codes for “Feb” students.
- Removed obsolete region codes related to “CA Mailing”.
- Enhanced existing “pledge installment” view.
- Investigate poor query execution between databases (production and non-production).
- Created table to hold local data for the Harris Online Community project.
- Sent sample dataset to Harris thus enabling them to begin on data mapping on their side of the implementation project.
- Continued to fine tune the web pages for Phonathon segment creation
- Created new indicator for “young Alumni” (alumni for only 1-10 years) for the Banner List Manager project.
- Create stewardship project codes for Athletics (ATHSTW) and the Axinn Center (AXNSTW)
- Rewrote of slow performing fiscal data view for CA

Chris Norris
- Transition planning for organizational re-structuring with DAS staff, Area Directors, and workgroup leaders
Project Work
- Reviewed Phoenix BIA summary presentation
- Drafted spec for remote DR web presence
- Revised Banner-ListManager project requirements with DAS staff
- Revised Broadcast Email Newsletter request document
- Configured four new Broadcast Email Newsletter editions with DAS staff
- Completed work on 2008 Summary Web Statistics for Web Makeover project
- Completed work on Stakeholder Reports for Web Makeover project
- Completed work on GSA (Google Search) for MIIS sites
- Began configuration and setup of Google Apps for Education (alpha instance)
- Participated in Web Makeover project team meetings
- Met with HR staff regarding OpenHire “internal job site” project
- Met with Brett Wilhelm regarding departure considerations
- Met with members of the web subcommittee of the Sexual Assault Oversight Committee regarding a new web presence
- Participated in College Advancement Operations team meetings
- Participated in Harris online community project team meetings
- Participated in Pay for Print project team meetings
- Participated in MIIS technology team meeting
- Participated in College Data Workshop with IR, Faculty, and other LIS staff
- Conducted final DAS staff check-in meetings
Systems Administration
- Ongoing monitoring and problem resolution of online services
- Configured new GO rewrite rules
- Ongoing tuning of GSA to improve search results
- Renewals of College-owned domain names
- Transferred UWAC domains to College-managed account
Help, Support, Training, Workshops
- Updated Middlebury’s United Way web presence (campaign stats)
- Provided support for Broadcast Email Newsletters, CMS editing, BLWC Submission Manager, HEAT tix, and various ad-hoc help calls
- Conducted a Broadcast Email Newsletter training with Young Alumni staff
- Conducted a Broadcast Email (advanced) workshop for CA staff
Vendor Related Activities
- Participated in Sun-Guard/SCT Banner DBA weekly status calls
- Participated in Velaris Hyperion SysAdmin weekly status calls
- Participated in Google Apps for Education project team call with Google
- Transitioned Hyperion SysAdmin vendor (Velaris) relationship managment to Jeff Rehbach
- Provided IMA (eCommerce) details for Harris online community project