The survey of staff needs conducted last year by the staff advisory team pointed to the desire on the part of staff members for more training around issues of customer service. The two remaining workshops HR’s staff development series address this very topic! Please sign up for
“Customer Service” on March 18th
and/or
“Conflict Management and Dealing with Difficult Situations/People” on March 24th.
Both workshops meet from 1-5 pm in the Boardroom.
Just send a message to hr@miis.edu to reserve your space.
(While these workshops target staff, interested faculty are also welcome if space permits.)
#1 by Michael on March 12th, 2010
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One correction, the Customer Service workshop on the 18th will be held in room B104.