New Appointment System at the DLC!

appointment-booking-screenshotWe have a new appointment system for booking one-on-one appointments with any of our team members in the Digital Learning Commons.

It’s a very straight-forward 4-step system, intended to make the appointment booking process smoother and easier for everyone.

See below for more details on how it works.

Click here to try it out and book an appointment with someone on our friendly team!

Step 1: Service

First, you pick the category that best matches your need. The five categories are:

  1. Audio & Video
  2. Instructional Technology
  3. Presentation & Graphic Design
  4. Blogging & Web Tools
  5. Other

Note: If you choose the “Other” category, you are not guaranteed an appointment time. We will need to follow up with you to clarify your request and guide you to the person who can best help you.

Step 2: Employee

Second, you choose the team member you want to work with. Each team member has slightly different areas of expertise and software knowledge, so pay attention to their description, if you want to work with specific software.

Note: If you want to schedule an appointment with a full-time staff member—Bob Cole, Evelyn Helminen, or Melissa Jennings, and cannot find availability using this system, you can email them directly to set up a custom appointment.

Step 3: Time

Third, you pick a time for your appointment. The availability calendar will change, depending on which team member you chose to work with. If you cannot find a suitable time, you may have to go back a step and try to book with someone else. If you would like to schedule more than 30 minutes, you can book two appointments back-to-back.

Step 4: Details

Finally, you fill out your name and email address, and explain as much as you can about what kind of help you need. This will help us prepare to assist you as much as possible. After booking, you will receive an email confirmation with the details of your appointment. Your confirmation email will also contain a link to cancel your appointment, should you need to do so. A team member will follow up with you if they need to clarify any details of your appointment. Otherwise, just show up at the DLC at your scheduled time!

Click here to try out our new system and book an appointment!