DLC Data Fall 2014

J term is a time for reflection, evaluation and planning in the DLC. As a graduate assistant, I was tasked with compiling the statistics on DLC usage during Fall 2014, collected through three online booking systems. The data focuses on three service areas that the DLC provides: individual consulting sessions, digital recording booths as well as the community Design Space.

Through the online appointment system, users can select a time/day, a service, and a graduate assistant or staff member to work with. We offer four general service areas: Audio and Video Help, Blogging and Web Tools, Instructional Technology, as well as Presentation and Graphic Design. There is also an “other” category if the topic doesn’t fall under one of the pre-established categories. The data from the online appointment system shows that during the fall semester, we served a total of 93 unique users, who booked 232 appointments through the online reservation system. We logged a total of 116 hours of consulting sessions. In terms of the popularity of topics, Blogging and Web Tools was the most popular category as 59% of the consulting sessions were on this topic. Audio and Video Help came in second, with 26% of the total sessions. 8% of the sessions focused on Presentation and Graphic Design. Instructional Technology represented 3% of the documented appointments, however, this statistic does not reflect appointments booked outside of the system. 4% of the sessions were on other topics. In terms of frequency of appointments throughout the semester, October was our busiest month, with a total of 78 appointments. While we were ramping up in September when the online booking system was first introduced, we logged 33 appointments. In November and December, we logged 64 and 57 appointments respectively.

We have two recording booths, which can also be reserved through an online booking system. The data shows that during last semester, 50 unique users booked a total of 176 recording sessions which lasted about 300 hours. A closer look at the schedule reveals that as the semester progressed, the booking steadily grew, culminating in the most appointments in December, which accounted for 40% of the total sessions. Based on our observation, recording booths were used primarily as a quiet space for Skype and phone calls, Adobe Connect sessions, recording voiceovers for Podcasts, Camtasia screen capture projects, and video editing.

The Design Space has proven to be a popular choice for hosting events and classes on campus. During Fall 2014, we hosted a total of 59 unique gatherings which included 8 graduate courses, 27 events, 17 meetings and 4 workshops. Among the 59 gatherings, 18 were recurring. Recurring classes were the norm, as 7 out of 8 classes were scheduled multiple times during the semester. Among the 27 community events, there were receptions, potlucks, movie nights, morning yoga, weekly dance club, blood drives, presentations, guest speaker sessions, etc. This diversity of events demonstrates that the DLC continued to be a campus event hub while the Holland Center was being renovated . The 17 meetings were mainly class discussions or club meetings. The majority of the 4 workshops were sponsored by the DLC, with a focus on popular topics such as WordPress and screen capture. The space was also used for other purposes such as video filming.

Below is the infographic representation of the statistics, made using Piktochart. Infographic stands for the graphic representation of information or data. Piktochart is a website that allows users to easily create an infographic chart through using the existing templates or creating their own. Piktochart is very user friendly with its drag-and-drop feature. Once the chart has been created, it can be either downloaded as a static image or pdf file or viewed online which shows the interactive features.  To view the online version, click on this link:
https://magic.piktochart.com/output/4066290-dlc-data

DLC data (1)