Student Technology Services Consolidates with IT Help Desk

merging03Student Technology Services (STS) exists to serve MIIS students with their wireless needs, including connections for laptops, smartphones and tablets, combatting antivirus, printer configurations and minor account issues. With the maturity of wireless technology, the ubiquity of wireless devices in our everyday lives and the consolidation of some services to Middlebury, ITS has an opportunity to reorganize our end user services.

On Dec 13. the STS office will permanently close its doors. Starting Jan. 2, students, as well as faculty and staff, can receive the same level technical support for all computing needs at one location, Casa Fuente 320, where the current IT Help Desk resides. Our staffing will remain the same, with current STS GAs and Help Desk personnel working together in the ITS suite.

In conjunction with this change, GAs will be managed by our Help Desk Manager Greg Harris. This enables our Network Manager, Wen Lu, to dedicate her work exclusively to wireless and wired networking. These changes represent an advancement for Greg and Wen in their desired career goals at MIIS. Please take a minute to congratulate them for their accomplishments.

Information Technology Services